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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2085 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,085 reviews
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable. I love the concept of an ear cuff headphone but the actual speak part that goes into the shell of the ear is plastic, hard and uncomfortable. It should have been padded with some sort of silicone. I’m constantly adjusting them up and down the shell of my ear bc they start to hurt and need moved to a new position, but it’s usually no longer than 20 mins before they’re bothering my again. I’ve had the less than 2 months and the left one shorts in and out. I’m hoping I can return them. The cost is too high for them to not be more comfortable, I think a redesign is needed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mira! Thank you for sharing your feedback. That’s certainly not the experience we want you to have, and we understand your concern, especially when you’ve been excited about the ear‑cuff design.

      Our Ultra Open Earbuds were designed to let you enjoy your music while keeping your ears open to the world around you. To achieve this, we engineered a lightweight, ear‑cuff–inspired shape that gently grips the ear while housing our Bose OpenAudio technology. This allows the earbuds to project rich, immersive sound without blocking the ear canal, all while keeping the design as light and unobtrusive as possible.

      Comfort can vary from person to person, and sometimes a small adjustment can make a big difference. You can try sliding the earbuds slightly up or down the outer part of your ear to find a position that feels more natural and reduces pressure. This can also help with sound balance and avoiding interference with jewelry.

      For step‑by‑step guidance on wearing and adjusting your earbuds, you can follow our full guide here: https://bose.life/47yqhOs

      We hope these tips help improve your experience so you can get back to enjoying your earbuds comfortably.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hp ink

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, long lasting. Recommend by someone who prints alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to paired

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, easy to paired and the app is really helpful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They Work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok. Sounded great, but it definitely takes some getting use to, and practice, putting on. The sound quality also depends on how you put them in your ear. It's takes a minute to find the right spot.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound of the Ultra Open Earbuds! It's true that a product with an initially unfamiliar design will take a little getting used to; however, if worn correctly, the Ultra Open Earbuds will supply rich, satisfying audio and a secure, yet feather-light grip. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds. Can’t rave about them enough!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jasper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product my wife enjoys them very much and glad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice and affordable earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was perfect thanks Best Buy for having the most great items but the only thing I didn’t like is they are hard to star in your ear. I prefer one that holds on so that I don’t lose it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing after the first week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! However for the first week of wearing them they were extremely uncomfortable. Also when u have the volume all the up, other people are bound to hear it. But over all, the volume is good and its nice to not have to take them off or pause the music when someone approaches you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best black friday purchase ever easy to use the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best EarPods ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The. Best earbuds I ever had at first i wasn’t sure to buy them but now I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, small and effective. They don't work if you lose just one so keep them where you want them.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Nice Try Bose, try harder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big Bose guy. You name it i probaly got it. When i saw these i could not wait to pick these up. Bose need to go back to the drawing board with these. I know they are open air but the aound should not suffer becaue of that. I purchaed these on a Friday and by Monday morning they were returned. The sound is very shallow and when you are on the phone people complained about me sounding like im across the street. Yes i had them on correctly. I was in an office environment iy was better but the mall forget about it!! The design is fire. I think the next ones will be better but for now i had to pump the brakes on these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for providing your feedback, we're glad to hear that you enjoyed the design of the Ultra Open-Earbuds. Sorry that you faced some issues with using the call feature, thanks for ensuring that these are securely placed on your ears, you can find some additional troubleshooting here - https://bit.ly/3ww4pUo If you require any additional support with your product in future, do not hesitate to reach out to us directly via https://bit.ly/3UNtwsQ
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Bose Ear phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad ear phones. Design Excellent however sound for music is good but not good to talk on iphone specially . Bad choice .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DivyaV, thank you for sharing your feedback. We’re thrilled to hear you liked the design and the sound quality of the Ultra Open Earbuds, but we’re sorry the call quality didn’t meet your expectations, especially when using an iPhone. Our handy guides below will make sure you're getting the most from your buds, please check them out!

      Microphone does not pick up sound: https://bose.life/4nTstFw
      Microphone picks up sound intermittently: https://bose.life/43ZHgaE

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. I have vertigo and do not like anything in my ears. This is perfect for me and I don't even realize I have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound and easy to put on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is phenomenal just a little afraid it can fall off because i have elephant ears. typical bose value but you do get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    LOVE AT FIRST HEAR!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These dudes are awesome! My ears are tiny and the the regular earbuds hurt after a while. This is ideal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dont miss on these! Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! If your considering shoks dont miss on these. Hands down the best open ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pastor Walter Blalark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great for reducing noise level. The Sound like your right at A concert however you have the controll of the Sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift so they haven't been uses. I'm sure they're great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Newly purchase item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open earbuds. The quality is very outstanding.

    I would recommend this to a friend