Customer Ratings & Reviews
- Model:
- 881046-0400
- SKU:
- 6642777
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the excellent sound quality, comfortable fit, and long battery life of the Ultra Open-Ear True Wireless Open Earbuds. The design and lightweight feel are also appreciated by users. However, some customers have experienced connectivity issues and found the volume to be insufficient, while others feel the price is too high.
This summary was generated by AI based on customer reviews.
Too Many Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is great, however they were constantly disconnecting to where you need the case to do a “hard reset” to get them to connect again. I couldn’t even get through 30 minutes without them messing up like that. I had to return them. Definitely not worth the frustration. It’s a known issue…which I didn’t know before I purchased.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, we appreciate your valuable feedback. The Bose Ultra Open Earbuds are designed to offer a great mix of comfort, sound quality, and innovative features. With multipoint connectivity, you can seamlessly connect to up to two devices via Bluetooth.
That said, Bluetooth disconnections can occasionally occur due to factors like signal interference, the distance between the earbuds and the connected device, or nearby electronics. These can impact performance depending on the environment.
If you’re open to giving them another shot or exploring other models, feel free to reach out, we’d be more than happy to help you find the perfect match for your needs.
Kurt - Bose Customer Support
Bose ultra open earphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing. I wear hearing aids so having the ability to have both the earphones on and my hearing aids in isna thrill!
I would recommend this to a friendBose - Earbuds - Black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need someone to check the setting because the left one works sometimes and the right one does not work at all. I have been Store twice short Staff ...... help is not available. I will try the Store one more time.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear that your left Ultra Open Earbud isn't always working, and that the right earbud doesn't seem to work at all. If rebooting your smartphone doesn't help stabilise the connection, then reach out to us via the following link and we'll take a look: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike this earbuds no good to me i gave them to my husband and he don like them either nosie cancelation is awful
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not happy with your Ultra Open Earbuds.
Please note that they don't have noise cancellation due to their form factor, being open earbuds. You will then be able to hear your surroundings, as well as your music.
Best regards,
Lau - Bose Customer Support
Really bad don't purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad product everybody can hear what i am listening to. Really bad sound quality. $25 openear buds works better than them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. Bose Ultra Open Earbuds does have OpenAudio technology it is designed to deliver rich, deep audio directly into the ear canal while using proprietary methods to minimize sound spillage in other directions. In most environments and at typical listening levels, people around you won’t hear anything.
However, if the volume is turned up to the maximum in a very quiet setting, others may notice that something is playing, but they won’t be able to hear any detail unless they are very close.
Gloria - Bose Customer Support
Bad product for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return these ear buds the very next day, could i couldn't hear people clearly and people kept asking me to repeat myself and for a 200 dollar pair of ear buds i couldn't use them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback. The Bose Ultra Open Earbuds are designed with an open‑ear fit so you can stay aware of your surroundings, and each earbud includes two microphones for clear calls. Proper wearing of the earbuds is very important, please ensure that the microphone openings on the inner edges of the earbuds are not blocked. Blocked microphones can result in poor sound quality for the person on the other end of the call.
We’re sorry to hear that you’ve already returned it, but if you still need assistance, here’s a helpful guide: https://bose.life/49cHka5
Jelyn - Bose Customer Support
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality wasnt impressive. People could hear what i was listening to.. The mic was actually awful! Could not hear me on calls what so ever. For the cost of these I was not going to let these key factors not be mind blowing. Cute concept but needs improvements. Returned.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your feedback with us. We’re sorry to hear the Bose Ultra Open Earbuds didn’t meet your expectations. These earbuds are designed for open‑ear innovation, immersive sound, and all‑day comfort, with a cuff‑like fit that keeps you aware of your surroundings while delivering personal audio through our OpenAudio technology.
Regarding the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this guide: https://bose.life/3Jlrhg5
We respect your decision to return them, but if you’d like to give the Bose Ultra Open Earbuds another try, feel free to reach back out, we’ll be happy to assist further.
Sophie - Bose Customer Support
Bose - Ultra Open-Ear True Wireless Open Earbuds -
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it work well and hear the music and while excersizeing at the gym.
I would recommend this to a friendLooks cool, but practical.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool design, not remotely practical. It do not work for me at all. I went to the car, tried them, went back and returned them. They look sleek but i don’t know who they would even work for.
No, I would not recommend this to a friendok returned same day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is an ok product . if you wanna be nosey and hear people talking and wanna be aware of your surroundings get them. i still prefer the airpod pro .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jovana, I'm sorry to hear you returned your Ultra Open Earbuds as you weren't fully keen on the open-ear design. This design enables the listener to hear their favorite content whilst maintaining awareness of the world around them. If you'd prefer a product that allows you to block out as much or as little of the outside world as you like, I'd recommend our in-ear noise-cancelling solutions. Warm regards, Fiona M. - Bose Customer Support
The worst headphones fro gym
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lack of noise canceling makes these completely useless in my opinion Unless you want to listen to them in your bedroom
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
By design, the Open Earbuds don’t block out the world or have noise cancelling, however, they do have an automatic volume control feature, accessible in the Bose app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, traditional earbuds such as the QuietComfort Earbuds could be a better choice.
Best regards,
Lau - Bose Customer Support
Good not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice that they don’t have to stick them in your ear, however, they are difficult to get into the correct position to hear they way I am used to listening to my headphones.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, Michael,
We appreciate your feedback. It's great to hear that you appreciate the design of the headphones, but we understand that finding the perfect fit can be challenging. We recommend seeing this article in order to ensure the perfect fit: https://bose.life/4a1X6T0. If you need any further assistance, please feel free to reach out to us.
Eric V. - Bose Customer Support
- Pros mentioned:Battery life
Good yet the price point doesn’t align with sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good yet the price point is way too high for the Level of quality. The sound during a phone call is absolutely horrendous. The fitment I’ve grown accustomed to but still is less than functional during vigorous exercise. Battery life and change time is great.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you're enjoying the battery life of your Ultra Open Earbuds, and that you've grown accustomed to their fit most of the time. Though these earbuds won't provide quite the same experience as earbuds that sit directly in the ear canal, we'd like to assist and advise on the points you've raised. Please contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Really excited to have the this in my daily life from to personal. Highly recommend!
I would recommend this to a friendEhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife. These are not good for talking on the phone. Otherwise it’s as described but disappointed about the microphone!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Julian,
We're sorry to hear that the microphone didn't meet your expectations for phone calls. While our product description outlines the features and capabilities of the headphones, we understand the importance of clear communication during calls. We recommend visiting our article in order to address the microphone issue: https://bose.life/431eULD. If you have any further questions or the issue persists, please reach out to our customer support team.
Kind Regards,
Eric V. - Bose Customer Support
- Cons mentioned:Volume
Buy at your own wrisk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is not worth $299. The volume is low. It’s just not worth it. There’s no noise cancellation it’s just not worth $299 is not worth $99.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Reginald,
I am sorry to hear that you are not happy with your Ultra Open Earbuds. Due to their unique open design, they do not have noise cancellation but still offer spatial audio.
If you are looking for noise cancelling earbuds, I would suggest the QuietComfort Earbuds: https://bose.life/4mencJo
Best regards,
Lau - Bose Customer Support
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what i was expecting from this brand. Not loud enough. Was hard to hear other people on calls or music.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi user942998, thank you for sharing your experience with us. We’re truly sorry to hear that the Ultra Open Earbuds didn’t meet your expectations, especially regarding sound volume and call clarity.
You should absolutely be able to enjoy clear audio and hear calls comfortably. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention.
Sometimes a few quick adjustments can make a noticeable difference.
Please check out this quick guide to help resolve the volume issues:
https://bose.life/4ssJTfW
Daisy - Bose Customer Support
Over priced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt not worth the money. The sound quality and loudness were aweful. Conversations over the phone using these ear buds were terrible anyone I talked to could barely hear me and I couldn’t hear them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.
For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5.
We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus. We’ll be glad to assist further and explore alternative solutions.
Sophie - Bose Customer Support
Teresa o
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the Bose open clip. I took them Back
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. The Bose Ultra Open Earbuds offer a unique blend of open-ear design, rich audio, and all-day comfort. With a cuff-like fit, they keep your ears open to your surroundings while OpenAudio technology delivers immersive, private sound.
Feel free to browse our Bose website to explore other products that may better suit your needs.
Here's the website: https://www.bose.com/home
Jelyn - Bose Customer Support
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds work great. They don't hurt the ears. And the sounds is awesome.
I would recommend this to a friend