Customer Ratings & Reviews
- Model:
- 881046-0400
- SKU:
- 6642777
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant, love this product and came in perfect condition (new)
I would recommend this to a friendNot a premium quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sorry. But Bose made a big mistake. I tried the set and found sound is moving between left and right devices without any reason. I can’t say this is a premium earbuds. Sorry BOSE
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm sorry to hear you experienced issues with connection when using the Ultra Open Earbuds. I recommend following the troubleshooting steps outlined on this help page: https://bose.life/40yCpwc. If you still need assistance, please feel free to get in touch via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Not good with Android
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as they didn’t work with my TV. Box said made for MAC and IPhone; will work with Android. That's not totally true. It linked to my ZPhone but didn’t link to my TV. You need to identify this in the sales advert so I won't waste my time and money having to return them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. The Bose Ultra Open Earbuds are compatible with Android devices, iPhones, TVs, laptops, and other Bluetooth‑enabled devices. We’re sorry to hear you’re having difficulty connecting them to your TV. We’d be happy to guide you through the process, here’s a helpful link you can use as a step‑by‑step guide: https://bose.life/47wr6Yg
If you need any further assistance, please feel free to reach out to us through this link: http://bose.life/globalsupport. We’ll be glad to help.
Jelyn - Bose Customer Support
- Pros mentioned:Fit
Ehhh….
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best music quality but not phone calls. Attaches to the ears very good.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Justin, thanks for appreciating the sound quality of the Bose Ultra Open Earbuds! We're glad to hear you're enjoying your experience, our goal is always to deliver quality that goes beyond expectations.
Be sure to check out our helpful support article at https://bose.life/47v0s2K which may further enhance your call experience. Hope it does the trick!
Klariss - Bose Customer Support
Loved the Style but made me feel dizzy and deaf :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would use them and afterwards or even during usung them i felt as though i was going deaf and i felt dizzy as if i was getting sick. Not sure why, but i would’ve absolutely kept them if they didnt make me feel off. Would not recommend if you have super good ears like myself. That frequency was way too much!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Danasiah, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear you appreciated aspects of the product, though we’re sorry to learn they didn’t feel comfortable for you. The earbuds are designed to let you enjoy your music while staying aware of your surroundings, keeping your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.
At moderate listening volumes, they can deliver clear sound while helping reduce ear fatigue. We’d recommend adjusting the volume on your device to see if that improves comfort. Hope this helps!
Klariss – Bose Customer Support
- Cons mentioned:Volume
Survey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume needs to be more higher or can’t hear without pushing it into the ear lobe.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Lydia, Thank you for your review!
I am sorry to hear that these haven't quite met your expectations, to make sure you are getting the best sound possible, I would recommend viewing this brief guide on how to make sure you are wearing them correctly, as this can have a big impact on the sound quality and volume.
https://bose.life/3PWkXf0
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Not grateful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product had some manufacturing issues, so I sent it back.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi MohammdH, thank you for letting us know about your experience. We’re sorry to hear the product had manufacturing issues and that you had to return it. We’d be happy to review what went wrong and check the product for you, if you still need help in the future, feel free to reach out to us through this link; http://bose.life/globalsupport
Your feedback is important, and we’ll share it with our team to help improve quality control. If you’d like assistance with a replacement or exploring other options, please don’t hesitate to contact us. Thank you again for your support.
Jelyn - Bose Customer Support
- Pros mentioned:Fit
Bose new Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily fits on the ear but voice quality was average. Not worth $300.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the Ultra Open Earbuds' fit! On voice calls, you won't get quite the same quality as when you listen to music, due to the different Bluetooth profile (HSP/HFP). I hope this is useful! Regards, Fiona M. - Bose Customer Support
Don't Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $300 these earbuds should be above Apple Airpod quality. The audio did not blow me out of the water. The call quality is terrible! I attempted to return them but was told I was past the window which might not even have been true. I'm so upset that I let an employee who most likely could have cared less tell me this was a good option. Do your own research.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi TaraS, thank you for taking the time to share your feedback. We’re truly sorry to hear that your first experience with the Ultra Open Earbuds didn’t reflect the level of performance we’re known for. These earbuds are designed to deliver an open ear listening experience that combines rich, immersive sound with all day comfort, and we want you to enjoy them at their full potential.
We also understand how frustrating it can be to run into challenges with a retailer’s return window. While store policies can differ, we never want you to feel stuck with a product that isn’t meeting your needs.
To help you get the most out of your earbuds, here are two quick guides that can make a noticeable difference in both audio and call clarity:
Call Quality: https://bose.life/4rZicdq
Audio Quality: https://bose.life/4aW1wOl
These steps often resolve performance issues and help unlock the signature Bose sound the Ultra Open Earbuds are designed to deliver.
Thank you again for your honest feedback, it genuinely helps us continue improving and supporting customers like you.
Daisy - Bose Customer Support
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I could have made. I love these for when I’m at work or even just a run. I can still hear what’s going on what’s around me and still enjoy some good music.
I would recommend this to a friendReturned for two reasons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like them and keep them but returned it. My two cents. 1) It was not great for wearing longer times. Pain in the ear lopes. 2) Sound was audible to the persons nearby as a disturbing annoyance. I have the Bose frames that I use regularly, the sound from that was not nuisance to people around me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Sadish,
I am sorry to hear that you have decided to return your Bose Ultra Open Earbuds because they were not comfortable enough for you and had sound leakage.
To have the best experience and comfort, we recommend checking this article to understand how to wear and adjust these buds: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
For any questions, please don't hesitate to contact our team: https://bose.life/contact
Best regards,
Lau - Customer Support
Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The innovation of how to hold os wonderful Surely next generation will have better ambient cancel mic
I would recommend this to a friendBose Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought a pair for my wife. she loves them too. work great
I would recommend this to a friendTop comfort
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not very loud in a loud environment but in quieter settings I absolutely love them. The call quality is lacking a little
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, Design
Small, Comfortable, Great Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inside the box is the ear buds themselves, charging case, charging cable, and warranty/safety informational guide. There is a quick start guide (QR code) on the inside of the opening of the box and thankfully I noticed before the box was thrown in the recycle bin. First Impression - These wireless buds sport a unconventional shape, but an undeniably extraordinary sound. QR Code/Quick Start - The quick start guide is very helpful in giving a move vivid description of how to put the headphones on, updates the firmware, lets you customize the key bindings of the buttons and equalizer/sound controls. I definitely recommend downloading the app. Open Earbuds/Comfort - Right out of the box, the buds stunned and left an impression as I personally had never used wireless headphones with such a design, external and hanging from the edge of the ear. Though I was certainly skeptical, the design has a comfort I’d never expected. They also don’t move much, despite being held on by not but their own countered weight. Strange design aside, they were quite easy to get used to as they weigh nothing and feel like even less. If not for the music, you could easily forget the buds are there. Sound/Calls - The sound most certainly sets the bar for wireless headphones. There’s an immense amount of base, and despite the design they do block out quite a bit of external sound. So much in fact, half volume seems to be plenty, even perhaps too loud, which is a first for a fan of loud music like myself. Also vice versa the way the buds rest allow for you to listen to the area around while the music is low for some ambience or perhaps motivation on a jog. Calls are extremely clear, and the microphone seems to capture sound well. Battery Life - The battery life was not included on the box, but they seem to last around 10-12 hours from a full charge, and charge twice in their case. It took two days of listening before the buds finally indicated a low battery, and the charge was relatively short, maybe 10 or so minutes for the buds in the case and 20 for the case. The case lets you know the charge status of each bud with individual indicators, as well as an indicator for the case itself. The only issue I could find with the headphones, was a sort of glitch that disabled my ability to change the volume on my phone once the headphones were connected. Restarting the music streaming app I was using seemed to fix it, while be it temporary as it is a reoccurring thing, so it may just be the streaming app itself and not the headphones. They are also magnetic, which goes for most earbuds, but the magnet on these is quite strong and gave me a startle when I discovered pair of earrings I was not aware were also magnetic. Overall, I am highly impressed with the design, the sound and the comfort of these headphone and I would highly recommend to friends and family.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for sharing your review of the Bose Ultra Open Earbuds.
I am thrilled to hear that you love the great sound quality and comfort these buds offer, and sorry you are having issues with changing the volume on your phone when the earbuds are connected. As this is not normal, I would suggest performing a reset, following these steps: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bufcAAA&language=en_US
If you have any questions or need assistance, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Great open ear buds. Highly recommend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds. Open ear so I can hear my surroundings and listen to my music too. One thing though, if you wear a mask it gets caught on the elastic when removing the mask. Just be aware that when removing mask it will get caught and thrown off your ear.
I would recommend this to a friendGreat set and comfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is good and bakanced and its good for people who wan5 to avoid having tenatious when they are 30
I would recommend this to a friendbad phone call quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the microphone quality for any kind of calls just isn’t there. the other person cannot hear you, and there’s no real fix.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience with the Bose Ultra Open Earbuds. I’m sorry to hear that you’ve been having difficulty with the microphone quality during calls. To better support you, we have a handy guide that may help to improve the microphone performance of your earbuds. You can access the guide through this link: https://bose.life/49NYZ8u
We hope this will enhance your calling experience and help you get the best out of your Bose product!
Rein - Bose Customer Support
- Pros mentioned:Sound quality
Hurt ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is outstanding. However they hurt my ear lobe after just one hour of use. Hated to do it, but had to return
No, I would not recommend this to a friend Surely disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These do not live up to expectations! Sound has very minimal bass to them. On phone calls the individuals that I was speaking to could not hear me at all.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi AntoineB, thank you for sharing your thoughts. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly enhance call quality. If the microphones are blocked, it may result in poor sound for the person on the other end of the call. To ensure the best performance, please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on your ears.
You can find more detailed guidance in this helpful link: https://bose.life/3YvjYXe
Additionally, the bass can be adjusted through the Bose app. If you’d like assistance with that, here’s another helpful guide for you: https://bose.life/3LiaueX
Jelyn - Bose Customer Support