Customer Ratings & Reviews
- Model:
- 881046-0400
- SKU:
- 6642777
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Great but not for my ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit in my ears correctly ..kept falling out .. would give 5 if they fit !!
I would recommend this to a friend- Pros mentioned:Comfort
Sound quality errors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a week into wearing them and they were “flickering” in and out with the sound. They fit pretty comfy for my ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback on the Ultra Open Earbuds. We’re glad to hear that they feel comfortable on your ears and that you’re enjoying the fit. We appreciate you letting us know about the sound flickering you’ve experienced, and we’d love the opportunity to look into this further to help ensure your earbuds perform at their best.
Please connect with us so we can look into this for you. Visit: https://bose.life/48EXztC
Klariss – Bose Customer Support
Review for my new Bose Ultra Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical due to fact that they don’t fit completely in your ear as my other bose ear buds did, but I have to admit that I’m very happy with these and the fact that I can still hear a bit even with them in my Ear.
I would recommend this to a friend- Pros mentioned:Comfort
Wait til the next version at least
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for comfort and laying in bed bad for everything else. Mic is poor for calls in general unless in a completely quiet environment. I am hoping it can be fixed via update but not hopeful
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about your disappointment with your recent purchase. We understand that trying out a product before purchasing can be important. Your feedback is valuable to us, and we'll take it into consideration as we continue to improve our products. We recommend visiting this link in order to address the issue: https://bose.life/431eULD. In case the issue persists, please don't hesitate to reach out to our team.
Kind Regards,
Eric V. - Bose Customer Support
- Cons mentioned:Volume
Mr. Ron
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst pair of Bose I ever purchased. The volume on these is worse than a 15-dollar pair off amazon.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ronnie, I'm sorry to hear of your disappointment! Thanks to their OpenAudio technology, the Ultra Open Earbuds are designed to channel rich, high-quality volume into your ears, whilst keeping your ears open to the world around you. If you're having volume issues, make sure your connected mobile device is turned up all the way. Another thing to try is a quick reset of your earbuds, which is done as follows: https://support.bose.com/s/article/ult-headphoneopn-resetting-your-product---ka08c000001bufcaaa?isSessionCreated=true&language=en_US. I hope this information is useful; if the volume issues continue, your local support team will be happy to continue troubleshooting with you. Warm regards, Fiona M. - Bose Customer Support
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sooo much better than I expected. Let's me zone out but still be aware of my surroundings.
I would recommend this to a friend- Pros mentioned:Sound quality
Sound good , mic bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is okay but the mic was really bad Even in indoors -- it wasn't able to pick up
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Cheryl.
Thank you for your post. We are happy to hear that you love the sound quality of the earbuds. If the microphone on your product picks up your voice quietly or with added noise that makes it difficult for others to understand you during phone calls with your product, try the steps here: https://bose.life/3ATowhy. If you require further assistance, feel free to contact us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
- Pros mentioned:Battery life
Not worth the hype
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People tell me they hear an echo when talking to them. Definitely not recommended for the gym. You will hear everything. They are good for traveling or for studying. Excellent battery life.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Lilia,
We're glad to hear that you find the battery life excellent and that they suit your needs for travelling or studying. However, we're sorry to learn about the echo issue during calls. Your comments are valuable to us as we continue to improve our products. Here is a link which would deem helpful with the echo issues you were facing on calls: https://bose.life/4a6Qm6c. If you still encounter difficulties with the product, please feel free to reach out to our support team.
Kind Regards,
Eric V. - Bose Customer Support
Nice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this so much I should buy another one of this
I would recommend this to a friendDont waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have been nothing but issues since I got them. they worked for the first run and then have been cutting in and out and disconnecting from each other for minutes at a time. Now I am getting a not contacting all the pins in the case error. Sometimes i take the ear bud out of the case for or five times for them to connect. They wont charge randomly. Waste of money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi TylerS, thank you for taking the time to share your experience with the Ultra Open Earbuds. We’re really sorry to hear about the issues you’ve been running into, that’s definitely not the experience we want you to have.
The problems you described, audio cutting in and out, the earbuds disconnecting from each other, and the “not contacting all pins in the case” message, suggest that the earbuds may not be making proper contact with the charging case or that the system isn’t functioning as intended. Here are a few steps that can help resolve this:
-Clean the charging contacts on both the earbuds and inside the case using a dry, soft cloth or cotton swab. Even a small amount of dust or residue can interfere with charging.
-Make sure the earbuds are seated correctly in the case, you should feel a magnetic pull and see the charging LEDs activate.
-Try the troubleshooting guide for connection issues here: https://bose.life/3ZBKKxw.
These steps will help get your earbuds back to optimal performance.
Daisy - Bose Customer Support
- Cons mentioned:Volume
Poor hearing quality when using for talking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality when taking calls. Okay sound quality with music. Had to turn it up to full volume. Can’t use it with one by itself like AirPods.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Schawayna, thank you for sharing your feedback. We’re glad to hear you enjoy the sound quality for music, and we’re sorry about the issues you’ve experienced with call quality and single-earbud use with your Ultra Open Earbud. Just to clarify, you can use one earbud at a time, because each earbud is designed to work independently, so you can listen to audio or take calls with just one if you prefer.
For help improving call quality, please check out this quick guide: https://bose.life/4oSXU4r. We appreciate your input, it helps us improve and serve you better.
Daisy - Bose Customer Support
Bose Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG the best earbubs ever. I wish I've know about this longer ago. I use it everyday:) Very Pleased with Bose:)
I would recommend this to a friendS Tier Earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever!!! Good buy. Would recommend to everyone!
I would recommend this to a friendLow Key, S Tier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever!!! Good buy. Would recommend to everyone!
I would recommend this to a friend- Pros mentioned:Sound quality
Help me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iam having a lot of trouble putting this on and I have to hold it on my ear to hear the music but that's the only way I can hear the sound which is awesome
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Valerie, I'm sorry to hear you're having trouble wearing your Ultra Open Earbuds, especially since you love the sound! Here's a guide that should help you wear and adjust your buds: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. If that doesn't help, then please contact our customer support team, who will happily take a closer look with you. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Comfort
I really wanted to love them.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cons- Phone calls sound like you’re in a wind tunnel and it’s difficult to hear even if you’re inside. If you play your music louder, people next to you can easily hear it. Pros - they are very comfortable and do not come off of your ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the comfort and stable fit of your Ultra Open Earbuds! At most listening levels, people around you shouldn't hear anything; however, they may do if you use the earbuds at loud volumes in quieter environments. On phone calls, make sure your earbuds are being worn correctly, see here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US. Our support team will provide further assistance, if needed. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Bose, ultra open
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months of use the battery died and did not charge anymore ,The sound quality is good but the environment has to be silent
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about the battery issue after just three months of use. That’s definitely not the experience we want for our customers. If you haven’t already, we recommend reaching out to Bose support, as your device may still be under warranty. You can reach out to us on our website here https://bose.life/globalcontact, or via any social media platform.
Kind Regards,
Eric V. - Bose Customer Support
Not my first choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite Bose purchase. I had high hopes for these to use at work, but driving in my pickup on bumpy dirt roads proves to be too loud and I can't hear my calls well. Seems like music can get plenty loud so not sure where the issue lies with voice calls.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience! Bose Ultra Open Earbuds feature a brilliant combination of innovative open-ear design, incredible audio, and all-day comfort. With a cuff-like fit, Ultra Open Earbuds leave your ears open to hear the world around you while Open Audio technology delivers rich, private sound.
If you're experiencing issues during phone calls, try the following steps to help resolve the problem:https:http://bose.life/4mJkzhz
Nj - Bose Customer Support
Cool but meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh they are nifty but the call quality was so bad.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback! We're glad to hear that you're enjoying our Bose Ultra Open Earbuds. They offer a brilliant combination of innovative open-ear design, exceptional audio quality, and all-day comfort.
If you're experiencing microphone issues, adjusting the earbuds' position can often help. Here's a troubleshooting guide that may assist you: http://bose.life/4pCR2st
Nj - Bose Customer Support
- Pros mentioned:Battery life, Design, Fit
Unique Design - Mixed Impressions
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clip-on design takes some getting used to, and initial wear can be uncomfortable. I found the sweet spot after a few days, but larger ears might struggle. They stayed secure during movement, but the pressure on the ear cartilage could be bothersome for extended periods. The audio quality is excellent, even in noisy environments. Music and podcasts sound crisp and clear, with a surprising amount of bass for open earbuds. The "immersion" modes are a neat gimmick but don't significantly enhance the experience. However, call quality was a major letdown. My voice sounded muffled and distant to callers, making them a less ideal choice for frequent calls. The battery life is quite impressive, lasting for over 7 hours of continuous use. Charging is quick, and the case offers convenient top-ups. Feature-wise, they're fairly basic, with limited controls and the Bose Music App causing initial connectivity issues. Aesthetically speaking, the design is very distinct, setting them apart from traditional earbuds. The open ear design is unconventional and received varied reactions, with some finding the design interesting while others described them as odd. Thinking back to a popular "pod" style earbud, its not uncommon for innovative designs to challenge expectations. Pros: * Excellent audio quality, even in noisy environments * Open-ear design for situational awareness and comfortable conversations * Secure fit during movement * Long battery life with quick charging Cons: * Uncomfortable initial fit, especially for larger ears * Poor call quality with muffled microphone audio * Limited features and initial connectivity issues with the Bose Music App Conclusion: The Bose Ultra Clip Ear Buds offer exceptional audio quality and a unique open-ear design, suitable for music and podcasts in noisy environments while maintaining awareness. However, the initial discomfort, questionable call quality, and limited features may deter some users. Those prioritizing multi-functionality and frequent calls may prefer other options. Still, for those seeking open-ear listening with top-notch audio, they're worth considering if you can adapt to the fit
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for writing your review about the Bose Ultra Open Earbuds.
I am thrilled to hear that you love their exceptional audio quality and design, but sorry you were having difficulties finding a comfortable fit to wear them all day, and that you had connectivity issues with the Bose Music app.
If the connectivity issues are still occurring, please try to reinstall the app and make sure you are using the latest software version.
Regarding the fit, you can check this article to find out how to wear and adjust them: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
If you need further assistance, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support