Customer Ratings & Reviews
- Model:
- 881046-0400
- SKU:
- 6642777
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
BOSE ultra
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how I do not have to take out my Earphones or use transparency mode which decreased my battery consumption on my other buds. so these are amazing and hardly notice they are on.
I would recommend this to a friendBose earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! A little expensive but well worth it. The noise canceling is awesome.
I would recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are super convenient but Bose products for the ear NO Base!!!! As usual. When I think Bose I think clean, clear, and base. How they say substance!!! I want to hear every instrument
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Yolanda, I'm sorry to hear of your disappointment with the Ultra Open Earbuds' bass performance! Don't forget that these earbuds come with an Equalizer built into the app. This allows you to fine-tune your sound, in order to achieve the bass, mid and treble output that you're looking for. To use the Equalizer, go to the Bose app, select your earbuds, then tap the "EQ" button in the lower-left corner. Or, within the "Sound" section of the Settings menu, select "Equalizer". I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Best earbuds ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, I dont have to worry about loosing them! I need to buy another pair , so that I can have a spare on hand when the battery needs charging. Sometimes I forget that I have them on!
I would recommend this to a friendMay Not Fit Large Ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will not fit in my ears. Perhaps the rim of my ears are a bit thicker than average - but not by much. I felt like the buds will not sit correctly in my ears no matter how many times I repositioned them. Unfortunately, these buds only come in one size. So if your ears are a bit larger than average, you may run into the same issue as me. Due to this, the quality of the sound didn't sound to great to me (But I think if they sat in my ear correctly, it probably would've sounded better). I really hope that Bose can make these buds in a larger size - because I was really looking forward to owning them. I decided to return mine.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Kimm, I'm sorry to hear you returned your Ultra Open Earbuds due to the fit not being quite right. The Ultra Open Earbuds are designed to fit as wide a range of ears as possible, however it is true that fit is subjective from customer to customer. Trying to reposition the earbuds is a good thing to try, and perhaps the following fit guide will also help: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001pWLKAA2&language=en_US. Warm regards, Fiona M. - Bose Customer Support
Yass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Haven’t had any issues, always using them!
I would recommend this to a friendBose Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds, I would recommend these to a friend
I would recommend this to a friendGood but not right for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do not fit my ear well at all. Also they are not very loud. Just not right for me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for your feedback. We're sorry to hear you're experiencing issues with your Bose Ultra Open Earbuds. No worries we're here to help.
To assist with fit and comfort, please refer to this guide: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US
For audio-related concerns, you can follow these troubleshooting steps: https://support.bose.com/s/article/ult-headphoneopn-low-audio-from-product---ka08c000001bugkaaa?language=en_US
If the issue persists, feel free to reach out to us for further assistance:
https://global.bose.com/en_us/index.html
We're happy to assist you.
Kelly - Bose Customer Support
You will not regret this!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Amazing grip in the ears. No more issues with fallen earplugs…. Best ever!!
I would recommend this to a friend- Pros mentioned:Sound quality
Great but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound light they look nice BUT they stop working still connected to the phone but no sound on call or music you need so very annoying that you answer a call and no response im a samsung user i dont think this should be an issue still Bluetooth l....
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're happy you're enjoying the excellent sound and style of your Ultra Open Earbuds. Sorry you're facing some connectivity concerns, use our troubleshooting guide here - https://bit.ly/3TJIaSO if you need further support, do not hesitate to contact us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
I am Impresses tho 4 Sho he said
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d like for these to improve Ayyyyyoooooooooooooooo
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like these headphones. They are perfect for casual use.
I would recommend this to a friendBose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product tus really good mi still use in my first monte
I would recommend this to a friendNot received free YouTube premium for 3 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product at jersey city best buy store , when I buy it they said you get 3 months free YouTube subscription, but not received yet , it’s been a month now , I tried calling customer service but they did not help me . Not worth buying products from jersey city Best Buy , and I feel the staff at this location are not customer friendly .
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Dissapointing considering they're a Bose brand.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music is good but phone conversations are horrible!!! Buds do not keep a charge as long as stated. I can have the left bud at 50% and the right at 10% about tondie. Both are charged/recharged and worn together. I have other Bose products and have been very happy with them with no issues. Very dissapointed and feel ripped off with these buds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Mike, we are sorry to hear these aren't meeting your expectations, if your earbuds aren't keeping a charge we would suggest reaching out to your local support so we can assist you with this further.
please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Not Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For Bose I expect much better. The quality when trying to talk on the phone is terrible. Cuts in and out and sounds very far away for the person on the other end. Would not recommend at all and would return if I could.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Melissa! Thank you for bringing this to our attention. We truly appreciate you sharing your feedback about the call quality, especially the microphones cutting in and out and sounding far away to the person on the other end. The Bose Ultra Open Earbuds include two microphones in each earbud, and proper positioning plays a big role in how well they pick up your voice. If the microphones are blocked by hair, headwear, or if the earbuds aren’t clipped on securely, callers may hear you as distant or inconsistent.
Please ensure the microphones are unobstructed and that the earbuds are positioned correctly on each ear, this can noticeably improve clarity during phone calls.
You can check out this helpful trouble-shooting link for more information: https://bose.life/4uorT7i
Cedrick - Bose Customer Support
Ear Buds or Ear Ring
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of Both World Stay focused on what you are doing with external awareness Top Class made add on like a ring and fashion on ear
I would recommend this to a friendLove them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for a friend because I loved mine so much! He loved them too!!
I would recommend this to a friendThey are very comfortable and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I found them and Best buy and I bought them and I liked them a lot
I would recommend this to a friendI Can Not Hear You Now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product had great reviews, however upon use did disappoint. Not only was the volume low, but it was not clear as well.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi JarmanP, thank you for sharing your feedback with us. We’re glad to hear you gave the product a try. Adjusting the volume through your connected device and customizing the audio performance through the Bose EQ can help enhance the listening experience. You can also try adjusting the earbuds to ensure they are worn properly, fit plays a big role in both comfort and sound quality. If you are experiencing unexpectedly low audio, you can also use this troubleshooting guide to help resolve the issue. (https://bose.life/4trsPXR)
Thank you again for taking the time to share your thoughts, feedback like yours helps us continue to refine our products and deliver a better listening experience.
Jelyn - Bose Customer Support