Customer Ratings & Reviews
- Model:
- 881046-0400
- SKU:
- 6642777
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the excellent sound quality, comfortable fit, and long battery life of the Ultra Open-Ear True Wireless Open Earbuds. The design and lightweight feel are also appreciated by users. However, some customers have experienced connectivity issues and found the volume to be insufficient, while others feel the price is too high.
This summary was generated by AI based on customer reviews.
Clip on earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them. Easy to put on and they stay on my ears
I would recommend this to a friendAwesome product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and wouldn’t hesitate to purchase again.
I would recommend this to a friend- Pros mentioned:Comfort, Design
Not good for phone calls
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design & comfortable! However, everyone I talk to says it sounds like I'm far away and they can hear all of my background noise to the point were it's drowning me out. Most people ask me to talk to them without the earbuds on. Even in a quiet car with only the AC running they can hear it over me talking.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the design and comfort of the Ultra Open Earbuds! If the people you're talking to can't hear you clearly, make sure the mic holes on the earbuds aren't blocked, and also try a reset of the earbuds. If that doesn't help, please contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Fit
Glorious
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What glorious ear pieces. Love them. And tgey stay in well. Thanks Bose
I would recommend this to a friend - Cons mentioned:Connectivity
Connectivity issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent even had these for a year and they are constantly disconnecting from my phone saying “iphone lost”. When they do work they’re fine, but ill be listening and all the sudden theyll stop playing and disconnect, when this happens it will continue doing so for the remainder of the use. Personally if i could go back i would not have purchased these, especially for nearly $300. Airpods are way better and way more reliable.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jayden and thank you for your review.
We are sorry to hear you are experiencing disconnects from your iphone, here are a few things to try if this continues to happen https://bose.life/3T9NHSJ.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Pros mentioned:Comfort
Great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product Great quality and super comfortable
I would recommend this to a friend - Pros mentioned:Sound quality
NA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is superb and strong instruments Very powerful sound
I would recommend this to a friend Was hoping for more
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great in theory but sound is lacking due to open ear concept
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Josh, thank you for reaching out. To help you get the most out of your Ultra Open Earbuds, here’s a helpful guide to walk you through the calibration process: http://bose.life/3Ka3UpT
Gem - Bose Customer Support
Not comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable in your ears and it is hurting the longer you use.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Analiza, this is definitely not the experience we want you to have with our Bose Ultra Open Earbuds. We understand how frustrating this can be, especially when a perfect fit is such an important part of choosing the right product.
We’d love to help you further. You can refer to this link for tips on how to properly wear the earbuds: http://bose.life/4mB0St6
If you continue to experience issues, our Bose Customer Support team is here to assist you. You can reach out to us anytime at https://bose.life/48EXztC
Klariss - Bose Customer Support.
- Cons mentioned:Connectivity
If I could give zero stars I would!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get these headphones and was so disappointed when they arrived. I could barely hear out of them, you can’t talk on them and any loud noise cancels out the headsets. SMH. Cool design but horribly executed. SMH Not to mention I barely had the headsets for two weeks before the headset completely stopped working and would not connect to my Bluetooth. Took them back today and was just one day shy of my return window. Don’t waste your money guys. Grab some AirPods or Beats.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you didn't get on well with the Ultra Open Earbuds, Kammie! While these earbuds don't offer noise cancelling due to their open-ear design, they do have a microphone, enabling you to take/make calls, access your voice assistant, and more. As for the Bluetooth connection issues you mentioned, try rebooting your mobile device; if that doesn't help, our customer support team will be happy to assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
It’s all about design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you dislike earbuds poking into your eardrums, this is is your best option.
I would recommend this to a friend- Pros mentioned:Sound quality
OpenFits
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shokz OpenFit Wireless Earbuds. Priced less and sound GREAT anlong with good call quality. For the price Bose shoild have and could have done better. Sorry.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thanks for sharing your thoughts. Ultra Open Earbuds feature a microphone system that allows you to use them during calls. The microphone system will even adapt to your environment to isolate your voice from competing background noises and wind during calls. Our design of the Open Earbuds is particularly conducive to calling. Without your ears blocked you can hear your own voice in a completely natural way, making remote conversations feel more like in-person ones.
Lau - Bose Customer Support
- Cons mentioned:Volume
Not good for noisy places
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don't perform well on noisy places. Volume is not high enough to clearly hear. Lost my money :(
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you're not completely happy with your Ultra Open Earbuds! Due to their open-ear design, a particularly noisy background can present issues. For this, I would recommend one of our earbud solutions that sits directly in the ear canal. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Comfort
Only one bud works on a brand new unit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reddit reviews said buds had software issues with only one bud working. I bought anyway because of comfort and open air design…as I go trail running a lot. One bud stopped working right after I took a phone call using the buds. Reset did nothing.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jonathan,
I am sorry to hear that one of your Ultra Open Earbuds stopped working.
We would love to hear more about your issue and assist you further, so please contact our support team directly: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $300 these are by far the worst headphones I have used. If they were $50, different story. The idea of them is really cool but the quality is so bad. Using these headphones I felt like I was transported to 2004 with the worst sound quality imaginable. Do not buy these headphones if you like to be fully immersed in music while working out. Get you some IEM's or ever Apple Airpods for around the same price. Oh, and these headphone cannot handle rock music at all. So if that's your favorite genre of music to work out to, then dont buy these
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate your honest feedback. Due to its open design, these earbuds do not feature any noise cancellation and provide a completely different experience than traditional earbuds. This model allows you to enjoy your favorite media while remaining alert to the surrounding world. We understand that everyone has different preferences when it comes to listening to music, and we appreciate you trying the Open Earbuds. We’d be happy to explore any settings or adjustments that might improve your experience.
Kind Regards,
Eric V. - Bose Customer Support
Buds review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of buds, great technology. Would reccomend.
I would recommend this to a friendvery good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good mmmmmmmmmmmmmmmmmmmmmmmmmmmmttttttttttttttttttttt
I would recommend this to a friend- Cons mentioned:Volume
Made for small ears
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound needs to be all the way up to hear anything. Made for children or tiny ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Charles,
The Ultra Open earbuds are suitable for most ears. To find out more about how to correctly wear them, please check our fit guide: https://bose.life/4dFT2cl
Contact us if you have any questions: https://bose.life/3rykPZR
Lau - Bose Customer Support
Call quality is a negative!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just like the previous reviews, the call quality is complete trash! For headphones that are $300 they should sound like it. Bose really dropped the ball.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not fully happy with your Ultra Open Earbuds during calls.
To make sure you are getting the best audio experience, please check our fit guide to correctly wear the earbuds: https://bose.life/4efpjYn
If you have any questions, you can contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Just my opinion, complete garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the bose quiet comfort ultra buds that go in your ear, personally, the main focus I'm looking for when i purchase any earbuds is how well the noise cancelation quality is. Not only does it not have noise cancelation, these feel like they're gonna fall off your ear when you're walking. I bought these, walked out to my car, popped them in to check them out and not even 5 minutes later, walked back in to return them. I wish i could give a half star
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review. Due to their open-ear design, the Ultra Open Earbuds are not advertised as having noise cancellation. Their wrap-around grip is feather-light, but it is also designed to be secure, ensuring that your Ultra Open Earbuds won't fall off. If you're looking for a pair of earbuds with noise cancelling and a design that fits directly in the ear, I would recommend trying the new QuietComfort Earbuds. Let us know if you have any questions about these! Warm regards, Fiona M. - Bose Customer Support