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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2149 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,149 reviews
  • Rated 2 out of 5 stars

    Not what I expected Bose to become

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time fan of the Bose inear headphones. For many platforms ive tried many years ago i was looking for the crisp and clean sound and bose delivered however And unfortunately for me, the open ear was a downright disappointment for the Bose line in my opinion. I was told by one of the employees at Bestbuy that these headphones were rated quite good from alot of people...and well. As a diehard audio guy, these did not deliver that "bose" quality sound. At max volume the sound was crackled, there was also not much bass and it just was not my style of in ear headphones. I gave it 2 stars because the one star was for fitment, it felt good "clipped" to the ear, but i wish it had a little more to out that bud into the ear itself. And the other star was for the idea that Bose was going for. The quality of the sound for me was terrible... the BEST in ear buds ive had from Bose was the ones that were super large and stuck out alot BUT you would twist the bud itself into your outer ear and it would literally fit into place and not fall out at all. The "second generation" for the ultra quiet inear that took a good thing and turned it into something different and made it bad. For that first gen the speaker itself was a little further away from the eardrum and MADE THAT quality crisp with the bass bose has been known for. The second gen...since it was closer to the ear drum it took away some of the max volume of the music and turned it down a bit because it was closer to the ear. So with the open ear....it just washed it away. Idk how much more disappointed i can put into words on how sad i am of what Bose Did with this line.....and asking 300 bucks for it. I did it as a trade in from the utra quiet 2 earbuds for these...and 3 days of use. I returned them and got a giftcard caz i didnt even want the ultra quiet 2's either.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for taking the time to leave such a detailed review. We're sorry to hear that the Ultra Open Earbuds did not meet your expectations. We understand that the Open Ear design and sound profile might not be suitable for every user, as it delivers a different listening experience. Furthermore, we also appreciate your feedback on the fitment and the overall concept of the open ear design. While we aim for comfort and stability, we understand that the fit and design may not have been ideal for your personal preferences. If you have any further questions or need assistance, please don’t hesitate to reach out to us.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted these to work out because I wear Apple air pods all day and the latest version are quite uncomfortable. These worked well enough but not as well as I expected. The volume isn't as loud as I would have liked and they didn't stay securely on my ear. I wasn't going to take a chance in losing one or breaking it when it fell out of my ear so I returned them. If you're looking for an alternative to Apple AirPods, I DO NOT recommend this product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sylvia, thank you for taking the time to share your honest feedback. We’re sorry to hear that the Ultra Open Earbuds didn’t meet your expectations. We understand how important comfort, stability, and sound performance are, especially when earbuds are worn for extended periods.

      The Ultra Open Earbuds feature a soft silicone hinge designed to adapt to your ear for a secure and comfortable fit. Their lightweight design helps them stay in place naturally, so you can focus on your day without distraction. For future reference, these quick guides may be helpful:

      Volume: https://bose.life/41fkmKN
      Proper fit: https://bose.life/4tj4OkY

      We appreciate you giving them a try and sharing your experience, as feedback like yours helps us continue to improve our products.

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love Love these buda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I’m loving these buds. Comfortable to wear and forget I have them on. This product was recommend by a friend. I must say they work great and great fit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Sound, questionable fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because standard in ear headphones do not fit in my ears (keep falling out). I looked at these and thought I finally found some headphones that were actually made for me. The first day with little use, I thought they were great. Very good sound. Once I wore them to work and started just doing little stuff like moving around from point A to point B and minor shuffling around, I found that the top part that rests on the ear just sort of pops out and kind of hangs there. I kept pushing them back in, but there really isn't anything holding them in so eventually I spent a lot of time pushing them back in my ear all day long. Love the idea of it, but not for me. Plus I wasn't confident that the rubber part that "bends" to the ear would stay that way for very long. Anyway, I returned mine after a week of use. Sound was good, fit was for me. NOTE: I spent a lot of time researching the different ways to fit them on my ear, and no matter where they went the top part would loosen up and pop-out past my ear eventually.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Unique

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is horrible - if i attempt to have a conversation with someone, i can count on the person saying, i sound distant or i sound like im in a tunnel. But regarding playing music or media, i love everything about that experience. They are lightweight and easily usable for hours, unlike any other earbud or headphones ive ever used. The sound quality is not the best, but not a deal breaker. For casual listening, perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I can wear them all day and can connect to two bluetooth devices switching between them with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal, and price, my issue that I had was I was unable to talk with the Open Ear due to my ears are too large for the ability to talk and be heard. They are great for listening to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new favorite piece of tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior fit and excellent sound combine to make these worth every dollar. The customization options are straightforward and easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you don’t mind hearing background noise

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the sound quality is great. My only complaint is when I am at the gym, I can’t even hear what is coming through the earbuds. I know they are open buds but I didn’t realize just how much background noise I would hear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fit but looses sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ans snug on my ear but not snug enough to hear the complete sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The ability to easily transfer from device to device is great. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found earphones that fit my small ears. Great sound. I get compliments on them all the time for the rose color. I travel frequently and use them on the plane. Only negative is that i need to charge them after about 6 hrs. Other than that grreat priduct. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great i love them they fit and sounds great i love bouse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, very comfortable. Too bad the microphone doesn't sound very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing! i love the sound quality. I especially love the fact that I am not left unaware of my surroundings when i travel!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They don’t fall off!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a set of earbuds that don’t fall off! I was skeptical at first, but they actually stay on! The only problems I have with them are that they did not work well on the airplane when there was a lot of ambient noise, and my ears start to hurt after a while from the pressure of wearing them sort of like wearing clip-on earrings. But if I only wear them for short periods of time I don’t have discomfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, unbelievable sound you have to try to . A great option when running and biking so you are still aware of your surroundings for safety. Worth the cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to test and see how it is because I never had anything like it and Bose always make good sounding headphones. I love the style it kinda make it look like it’s a pair of earrings. The sound I would rate it a 7 out 10 it could be a bit louder and have a bit more bass. My issue was the price I don’t think they are worth the price $90-100 is a better price point for them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great fit and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for all Sports. Great sound quality as Bose is known for. My problem is when riding bike volume struggle to keep up with the wind noise plus when answering a call I can’t hear them and they can’t hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Victor, I'm glad you like the fit and sound of your Ultra Open Earbuds! Due to the buds' open-ear design, an excessive amount of wind noise can indeed make it hard for you to hear your audio content. As for the more serious problem of not being able to take calls, make sure your earbuds are using their latest firmware; version 4.0.22 was released last year to improve the customer's experience on calls. If that doesn't help, and if our support team can be of any further assistance to you, then please don't hesitate to reach out: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good for indoor areas only.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good sound quality, but it won't serve you in outdoor environments with noise. Battery lasts very well.

    I would recommend this to a friend