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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2191 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,191 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good Sound, BAD microphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound when listening to music is good, but the microphone is very bad. Every time I get on the phone with someone, they tell me it sounds like I am going in and out with sound. I would not recommend for the price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We're glad to hear you’re enjoying the sound quality when listening to music. The Bose Ultra Open Earbuds are equipped with two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.

      We’re sorry to hear that you’re experiencing difficulty with call quality, and we’d like to help improve your experience. You can check out this helpful link for more information: https://bose.life/4lneLeG

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good for a gym workout. Good for running and has good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who likes to be aware and nosey these are perfect. I love that I can listen to what I want but I’m still able to hear things around me. These are also very comfortable on the ears. If your looking for noise cancellation these won’t due for you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Far better than Apple Air Pod Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer. Far better than Apple Air Pod Pro. Actually doesn't fall off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bose sound as always, great fit and style. Best earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great in quiet settings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing when you are in a quiet room. However, after wearing them out in public, being able to here my surroundings, the outside noise overtook the sound coming from the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable I can sleep in them- keeps a charge all day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect score

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect for me. The sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much, they dont hurt my ears like the in ear style and they are easy to being with anywhere!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failure to Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about your charging issues with the Ultra Open Earbuds.
      What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
      We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about them. Fit, sound, style I use them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose - Ultra Open Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well, small and stick to your ears very well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love so comfortsble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much so comfortable so far csnt wait to wear more to try

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear does not hurt your ears and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, except on planes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get these headphones!! Great at work. Great at the grocery. You can still hear people but also tune them out if you want. I wish i had gotten a different color, but what ever. The only down side is that you can't really hear on planes with them. Not travel friendly

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, and sound. You almost forget you have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Do not fall off at all while using them at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose ultra open earbuds have the best sound that I’ve heard on open earbuds, but the mic is worthless. The touch controls are great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience with us. We’re delighted to hear that you find the Bose Ultra Open Earbuds to have the best sound among open earbuds, and we truly appreciate your positive feedback. These earbuds are designed to combine open‑ear innovation, immersive sound, and all‑day comfort. Their cuff‑like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding your concerns with microphone, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good for work and with glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been needing open ear earphones for work overall good haven't fell off and dont bother my glasses

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very comfortable that you will forget you wear it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theone thingthat i dislike about this product is the price.

    I would recommend this to a friend