Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2192 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,192 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very comfortable that you will forget you wear it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theone thingthat i dislike about this product is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , sounds amazing superior quality top of the line

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For myself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds they are very excellent sound is Christy the base is high and easy touch feature

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great but pricey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, only thing is I feel it’s too expensive for $300. If it’s going to $300 it has to have what the other competition has such as wireless charging, multipoint etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this Bose headphone. It might look different but fit perfectly on the ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, easy to used, hold very comfortable on your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Depends

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] You can still carry on a conversation with someone near you while still listening to music. The quality is amazing. However, if you’re looking for an immersive sound, these are not the headphones you want. Realistically, it sounds like a speaker surrounding you while you can still hear everything else. if that is what you want, you would definitely enjoy them. Ultimately I returned these as i couldnt justify the cost over buying a portable speaker.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you weren't happy with your Ultra Open Earbuds, though you did like their sound and open-ear design! For immersive audio, I'd recommend one of our other in-ear solutions, namely the QuietComfort Ultra Earbuds. These buds sit directly in the ear canal, and the Immersive Audio settings will make your music feel like it's coming from outside the earbuds! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with these! I can hear and program them so I can adjust them if needed! Nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Ear Lifestyle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones changed the way I look at headphones moving forward. I'm so upset I lost them, because now I have to buy another pair. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Magic earphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones! Feels like you’re not wearing anything!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not plug my ear and i can still make conversation with anybody while listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They have great sound and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easily used. Clamps on ear with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these they are so worth the money!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these! Use them all day everyday at work! I woudl buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wife loves them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them! Doesn’t hurt her ears after extended use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for any activity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use noise cancelling headphones at the gym but i love these for wvery ither activity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these when working out or listening to a book

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, but people think they are bad jewlery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. fantastic sound and works well when you have to hear what is going on around you however, people think I have gages in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for music but not for calls

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for music while still aware of surroundings call feature still needs work could not hear while on a call return and exchanged for the ultras

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones, phone quality subpar, allergic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A number of people are looking for alternatives to airpod pro earbuds, and I'm one of them. I have some sort of allergy to the new airpods and the new bose quietcomfort (and ultra) buds and overears, so I tried these after returning the ultra overears because of that allergy. So, first warning, if those allergies affect you, the strap in between the battery and speaker appears made of the same material and while I didnt have an issue immediately, it has come up again more slowly and just where that part touches the skin. Unfortunately I was letting my ears heal a bit from the ultra overears before using these a lot and I'm stuck with them because my return period is over, so if anyone at Bose is reading this and can help, I'd sure appreciate it. To the actual product: I think that overall, these are what I expected as far as music sound goes. Connected to my iOS devices, phone quality is poor. I've been told numerous times I sound awful and have had to remove them to use speaker or another device, unfortunately my use is about 50/50 phone calls and music. I own the glasses and these are definitely a step up in the right direction. I like these better than the openfit and openrun from competitors, but I just cant use them due to whatever all these manufacturers are putting on the silicon/rubber/whatever. Really, if you can fix the phone call quality these are closer to 4.5 stars, if you can make me non-allergic, then I'd give just about anything.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the Ultra Open Earbuds! While I'm happy to hear that you've been enjoying the Bose sound, I am sorry to hear about what appears to be an allergic reaction to part of the product - as well as the phone call issues you've outlined. My suggestion would be to contact Bose's technical support team, so that both issues can be looked at more closely with regards to finding a solution for you. Warm regards, Fiona M. - Bose Customer Support bose