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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2193 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,193 reviews
  • Rated 5 out of 5 stars

    Bose ultra open earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect all the way. This second pair as a gift...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music but still wanting to be aware of your surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    they are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best, they don't hurt your ears like others, they are the best option

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy every song on my playlist like the first time that downloaded it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Bose ultra ear earbuds, nice an clear sound,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck with privacy or anything audio related

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what they cost it’s just not worth it. The sound is not so great and to listen to it with any background noise requires you to be at max volume. Good luck if someone talks to you at all… the phone your on might as well be over. Overall not worth the price but the shokz bone conduction ear buds if you want something like this for half the price

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Hector, thank you for taking the time to share your honest feedback. We’re sorry to hear that the Ultra Open Earbuds didn’t meet your expectations, especially when it comes to sound performance and use in noisy environments.

      The Ultra Open Earbuds are designed primarily for situational awareness, allowing you to stay connected to your surroundings while listening, so they may not deliver the same volume isolation or privacy as traditional in‑ear earbuds. That said, we understand that background noise and call clarity are important factors, and your experience is valuable feedback for us.

      If you’re open to it, please contact us directly at https://bose.life/4cH6GgL, we are happy to review your setup and share tips that may improve performance, or help determine whether a different Bose product might better suit your needs and listening preferences.

      Thank you again for your candid review. We appreciate you giving Bose a try.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy use bose earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and output, easy setup after download of the Bose app

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds fit your ear perfectly good for workout

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Leo, thank you so much for sharing your experience with the Bose Ultra Open Earbuds! We’re thrilled to hear the earbuds fit you perfectly and make your workouts even better. It’s great knowing they’re keeping up with your routine and giving you the comfort you need.

      If you have any questions, please don’t hesitate to reach out to our customer support using this link: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use true sound great for phone calls back ground noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boyfriend is very happy with these earbuds. He has been wanting them for sometime. He has quite the collection of earbuds and since gettjng then these are the only one he uses

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open ear buds out there while working in an office you can listen to music and still hear conversation that people talk about and they think your not listening

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nose is known for sound quality and these do not let you down!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Running Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! I use them for running and they have a great volume and minimum sound leakage. Definitely the right choice over Shokz.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not For Gym Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend for use in a gym. Maybe it's my own fault...for medical reasons, not supposed to insert anything into my ear canal. know they're not built for volume, but with the ambient noise/music in a gym atmosphere, they are just way too quiet. It's a struggle to even listen to a podcast. The connectivity is also surprisingly bad. The left earbud cuts out somewhat frequently, and if you cover your ear for any reason (like wiping sweat), the sound is interrupted...very strange.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mitch! We’re sorry to hear that the Bose Ultra Open Earbuds haven’t fully met your expectations. The Ultra Open Earbuds were designed with an innovative open‑ear fit to keep your ears open to the world around you while OpenAudio technology delivers rich, private sound. Because of this open design, the volume experience is different from our other earbuds, such as the QuietComfort series, which are built for immersive listening.

      Regarding the connectivity issue, Bluetooth range is typically about 33 ft (10 m), but this can be reduced by obstacles such as walls, doors, pockets, or even nearby Bluetooth devices. If the earbuds and your phone are farther apart or blocked, interruptions may occur. We recommend keeping the device and earbuds closer together to help improve stability.

      For more detailed steps, you can check the full troubleshooting guide through this link : https://bose.life/40lz6Y9 This will walk you through solutions that may help resolve the issues you’re experiencing with your Ultra Open Earbuds. We’re here to support you and value your feedback, it helps us continue improving our products. If the issue continues, our support team is happy to help: https://bose.life/contactus

      We hope these steps help you enjoy your earbuds as intended.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice the sound is very clear I recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they cup around the side of your ear & not go directly inside your ear. I don’t even feel them & don’t have to worry about them falling out of my ear. The sound quality is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Returning and getting Apple AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not very compatible, don’t think it’s the headphones fault, more apples fault. Apple products only want to work well with Apple products. They do stay on my ear, super comfortable! But they disconnect every time, and when they die, no notification. They also suck when you’re outside, and trying to use them to talk on the phone. Majority of the time no one can hear you talking.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Stephanie,

      It is wonderful to see that you find them super comfortable. I am surprised you're having connectivity troubles though, and would recommend making sure you're not connecting to the LE (Low Energy) connection of the earbuds, there are other steps you can try here (https://bose.life/4byPsk5). I'd also suggest checking the fit (https://bose.life/4a1X6T0) to help with calls.

      Please also contact us https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose open earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Happy to find an open box pair to gift my son!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really good quality. Love the follow audio ft while running!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Love these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't tell I'm even wearing them. I've been wishing for something like this. I don't like anything in my ears so I love these. Sound is good, the buttons on ears are easy to control.

    I would recommend this to a friend