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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2195 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,195 reviews
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great comfortable and very easy go use love them!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for awareness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for spatial awareness, it’s a little weird getting the fit right on your ear as it clips. The left ear bud has trouble connecting on my IPhone. The earbuds do not automatically connect when you have them on and take a phone call, you have to manually go into the call and choose them. The case is not wireless charging.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for sharing your experience. We're glad to hear you're enjoying the spatial awareness feature, it’s one of the standout qualities of the Bose QuietComfort Ultra Earbuds.

      At the same time, we understand how disappointing it can be when the fit of the earbuds doesn’t meet your expectations. To help with this concern, check our support article at https://bose.life/4nLWOXB which will address your concern.

      As for the connectivity issue, we understand how that can impact your overall experience. No worries, we have guided troubleshooting steps you can refer to that may help resolve the problem: https://bose.life/4mSYtcF.

      Hope this helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing comfort

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these!! Better than AirPods. AirPods hurt my ears after 30min of wearing them. These sit effortlessly and I can wear them for over an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Bought a set for myself and use them daily. Bought another set for my wife and she uses hers daily. These are great for outdoors and in the office to hear your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Vida

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them,hand off plus no harm on my ears. I recommend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for almost a year. Had AirPods beforehand, and will never go back. Pricey, but worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mother of Girls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good to listen to music but not good at all for taking calls. If you just need buds for music, I would say get them but if you are trying to take calls with them do not get these model,.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us, Angela. We’re glad to hear you enjoy listening to music with the Bose Ultra Open-Ear True Wireless Earbuds. Regarding call performance, the positioning of the earbuds can sometimes affect microphone pickup and overall clarity. You might want to visit the link below for a guide on proper placement to ensure the best possible experience for calls and audio.

      https://bose.life/4qg0AK7

      Thank you again for your feedback, we’re always here to help if you need further assistance.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose are the best headphones for people who have small ears. They don’t fall out, they give you great sound and best of all there great because you don’t have any directly in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, i tend to forget i have them on. Sound quality is alright. Not useful in loud environments like a gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sounds but had no noise cancellation!!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for leaving your feedback! We're glad to hear you love the sound quality of our Bose Ultra Open Earbuds.

      Due to their open-ear design, these earbuds do not feature noise cancellation. They’re specifically designed for users who want to enjoy high-quality audio while staying aware of their surroundings.
      You can explore more features of the product on our website: http://bose.life/4nRAiwf

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning these ear buds. They are good for listening to music, but not good for phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for giving the Bose Ultra Open Earbuds a try and for taking the time to share your feedback with us. We’re really glad to hear they delivered excellent sound quality for music, that’s one of the key strengths that makes this model stand out.

      We’re sorry to hear they didn’t meet your expectations for phone calls. We completely understand how important clear call performance is, especially when earbuds play a big role in your day to day activities. Your comfort and satisfaction matter.

      The Bose Ultra Open Earbuds include two microphones in each earbud, and wearing them properly can significantly improve call clarity. Blocked microphones, such as from hats, hair, or other headwear may cause the person on the other end to hear muffled or unclear audio. Ensuring the microphones are unobstructed and that the earbuds are positioned correctly on each ear can make a noticeable difference.

      For more detailed guidance, feel free to check out this helpful link: Microphone does not pick up sound | Bose Ultra Open Earbuds  https://bose.life/4qvZ9qL

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went thru other ear buds before I got these. Bose -FANTASTIC! Sound cannot be beat. Easy to put on & not even feel like wearing anything. But it is the sound that is sesational.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If you purchase get the warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my ear buds for a little over a year and for some reason they just stopped charging and of corse when I checked to see how much warranty was left . It had lasted.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Kenneth! Thank you for taking the time to share your experience with us, we truly appreciate your feedback regarding your Bose Ultra Open Earbuds. These earbuds are designed to offer a unique and comfortable listening experience with their open-ear design, allowing you to stay aware of your surroundings while enjoying your audio. While we understand that you experienced an issue with your earbuds no longer charging after your warranty period, we will be more than happy to help you with your concern. Please contact our Bose Customer Support directly, they will be the ones who can assist you and explore available options to help resolve the issue. Here is the link: https://bose.life/4ezXSLS

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and I could hear everything around worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost these anywhere for a hot minute was panicking until i realized i was wearing them. Wow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are good but the volume does is get loud enough.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Another great Bose product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t think of anything wrong with them. I really like how after hours of using them you forgot that you’re Wearing them. Probably calls are not the best, but I can live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    All most the total package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept. The sound quality for music is outstanding. It does stay in your ear securely. Whenever I'm riding or walking, the only downfall. Is the call quality when making and receiving a call? It's an issue. People cannot hear me and if they do, it sounds gargled.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We're glad to hear you enjoy the sound quality for music and find the earbuds secure. We're sorry to learn about the call quality issues you've experienced. In case you are still experiencing issues wile on calls, please don't hesitate to reach out to us, so that our team can assist you further.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great i like them. They are acceptable to use at work since they do not go directly in the ear. I happy with my purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit better than i thought it would, and its good with the sound quality. And i also think it looks cool the way it fits in your ear.

    I would recommend this to a friend