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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2195 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,195 reviews
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable because they are open ear(doesn’t hurt) But I don’t like the fact my right headphones was never connecting never holds charge and takes forever to sync when Bluetooth is turned on

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Grace, I'm glad you find your Ultra Open Earbuds comfortable to wear! If the right bud won't connect or hold a charge, try a reset first. This is done by putting both buds in the case, then pressing and holding the button on the back for 20 seconds with the case still open. Rebooting your mobile device may also help in strengthening the Bluetooth connection. If these steps don't help, our support team will also assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Perfect Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound, very comfortable. I had the Samsung ear buds and they hurt in your ear. These are not heavy, doesn’t pull or stretch your ear. Sits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another pair of bose earbuds And I think these ones are a lot better. They fit near ear, totally different. You can't even tell that you have them on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were gd but just don't last long as i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Bose product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them there very good, I've had a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beautiful headphone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound but quality is not too sure. the ear attachment is not tightly held.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these earbuds. He can wear these around the house and still be able to hear us.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best ear buds ever purchased. One of the things I liked was the fact that I had no issues with the product staying in my ear without falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sounding, but need work on phone audio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially and still love the sound of these earbuds. My only problem is that the phone call audio is very poor. i was not able to hear the person I was talking to very well when using these. I have tried using these in both audio modes, but the results are the same.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      HI Rollin,

      It's great to see that you love the sound quality of the earbuds. I am surprised you've had trouble with phone calls, and I would recommend trying them with another phone to see if the same happens. I'd also suggest trying the steps here https://bose.life/3T7dNW2 that can help with the earbuds.

      We'd also love to help and would ask you reach out https://bose.life/contact to us for help.

      Nic - Bose Customer support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose breaking boundaries again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! They’re quickly becoming my go to ear buds. Comfortable on your ear without others hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fit very well connects fast to any of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite headphones I own!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in February and I’ve used them every single work day since I’ve got them and I am OBSESSED. If you work where you are allowed headphones and still need to be able to communicate these are the best pick. Transparency modes don’t really work with me and it almost amplifies the sound around you. These allow you to listen to your music and still converse so easily. Not the best call quality but that is not why I bought them. If I’m not wearing silencing headphones, these are in my ear! Also bought the lilac case for it and I recommend that as well! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for me as I cannot wear the in ear ear buds. Don't have to worry about them falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have those ones I like it the way to wear you can run and do all things you want and fill great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Everything I expected from BOSE!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Fantastic audio qualitly, neither sound or exterior sound overwhelms each other. After the first 2 mn you forget u even had them on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They stay in place

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves them. Bought as a gift. Most other buds fall off, these don't no matter what we're doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For calls and music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Just did not sit on my ears well. I did like the speaker quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great for music. But phone calls this is the wrong product Can’t hear people on de other side properly And they can’t hear you neither

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      I'm glad that you find the sound great. I'd recommend checking that your phone is set to use the earbuds microphones, and that the earbuds are positioned correctly: https://bose.life/4i3JXMY
      Please do reach out as well should you need help, as we'd love to have you get the most from the earbuds: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best ear buds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open earbuds on the market. Bestbuy was the only place that had the blue ones and at a cheaper price than many other stores.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can be much better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for open earbuds but not for phone call

    I would recommend this to a friend