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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2199 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,196 reviews
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. It’s hardly noticeable around the ear, but I do find myself having to adjust it for the best volume range. For the best experience download the Bose app

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with the Ultra Open Earbuds. I am glad to hear that you love this product. Please note that they do have an automatic volume control feature, accessible in the Bose Music app, that helps you hear your music evenly as your environment changes from quiet to loud and back.

      If you have any questions, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and does not hurt the ears would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy with these headphones super nice and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Costly but well worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little buds. Small, powerful and great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this product. I don’t have to compromise safety with the ability to listen to music and still hear the outside environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product good quality and sound perfect for my

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound, you forget that you are wearing them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended for quiet places

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really feels like you are not wearing anything. Volume is not as much as the in ear ones but still good. Hard to ear if you are in a noisy place

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disapppointed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music. Range is fine. I can walk around house and stay connected. If they disconnect, I have setup the bluetooth connection all over. Phone convesations are bad. Constantly, I can't hear you... you sound far... Would not recommend for the Price. Thought I was buying the best... apparently cost does not equate to quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback. We’re glad to hear that you’re enjoying the music quality and Bluetooth range, and that staying connected while moving around your home has been a positive experience.

      We’re sorry to hear about the challenges you’ve experienced with phone call quality. We appreciate you bringing this to our attention.

      The Bose Ultra Open Earbuds feature two microphones in each earbud, and proper fit and placement can make a significant difference in call performance. If the microphones are obstructed or the earbuds aren’t positioned correctly, it may result in the other caller experiencing poor sound quality (such as voices sounding distant). We recommend ensuring the earbuds are worn as intended on each ear and that the microphones are not blocked by hair, hats, or other headwear.

      For more tips on fit and call performance, you can check out this helpful resource: https://bose.life/4wcFhfK

      Cedrick - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Love !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earbuds! Got them for my birthday and it was the best gift EVER! Use it on the daily at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small ears no hassle easy to use a+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose earbuds. I definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it a lot good headphones and very essay to use

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    1st Generation Flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything but connectivity was great. Random disconnects hold it back. At $300, this should be much better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose open ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, doesnt hurt the ears an so comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, sit good on ears but they are not working properly with Apple

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Reveloutionary futuristic Comfort and Style

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Embarking on my journey with the new Bose Open Air Earbuds has been nothing short of a revelation. These open air earbuds is what I have been waiting for since the earbud craze has blossomed but overall comfort hasn’t. These earbuds redefine the concept of comfort and style, offering a listening experience that transcends traditional boundaries. The comfort is the first thing that seriously turned me on to these earbuds. The Bose Open Air Earbuds boast an unparalleled level of comfort that is truly unmatched. There design allows them to be worn like a pair of clip-on earrings but with less clip. With zero pressure in or around the ear, wearing them feels like a breath of fresh air. It's as if they were custom-made to fit seamlessly onto my ears, allowing me to enjoy my music for hours on end without any discomfort whatsoever. Adding to their comfort is their feather-lightweight design, making them almost unnoticeable upon wearing. With the Bose Open Air Earbuds, it's like wearing a whisper on my ears. This lightweight construction enhances the overall listening experience, allowing me to stay immersed in my music with the amazing immersion mode setting. Depending on your environment it literally seems as if you are at a concert or live viewing of a movie. There is a motion immersion that has the music envelope you all around keeping the music balanced. The other mode option is the “Still” setting that is simply amazing. While remaining in one spot, when you turn your or move your head in any direction, it seems as if the music remains emmanting from a direct source like a stage so the sound transfers between the buds to make you feel as if you are there in person at a concert. Very cool feature but not personally used much because I don’t plan on sitting still too much with these earbuds. But comfort isn't the only area where these earbuds excel. Their secure fit instills confidence, especially during workouts or active pursuits. I can move freely without worrying about them coming loose or falling out, ensuring uninterrupted enjoyment of my music even in the most dynamic of situations. So much better than traditional earbuds that I’ve felt that I need to readjust during a jog or workout. Battery life is another area where the Bose Open Air Earbuds shine. With all-day battery life, I can go about my day without constantly fretting about recharging. Whether I'm commuting, working, or hitting the gym, these earbuds have the stamina to keep up with me every step of the way. And I have worn these earbuds literally all day (for at least an 8 – 10 hour work shift). In terms of aesthetics, these earbuds are nothing short of a fashion statement. The sleek, minimalist design gives them a sophisticated and futuristic appeal, almost resembling jewelry or earrings to onlookers. It's a subtle yet stylish addition to my ensemble, and I having not been a typical person that wears earrings would absolutely wear these in public and have no problem passing them off as gauged hoop earrings. So other than the immersion modes, battery life, and comfort, the overall performance may take a bit of dip for those wanting that super “Bose” hitting bass and sound. Yes, the earbuds sound amazing, and they do get volume and a full spectrum of sound, but, they do get overpowered by your environment sometimes. I love the fact that I can be fully immersed in my music and still be aware of my surroundings as these earbuds do enter the ear canal at all. So much better than the “hear through” option of other earbuds that sounds mechanical or tinny. The open air earbuds allow you to hear as you hear. I can be listening to music and hold a conversation at the same time, simply amazing. Phone calls are a bit of a disappointment. I feel as if I need both buds in to hear my recipient clearly and loud enough. With only one I do not get enough volume to hear even with it at 100%. It may be me needing to adjust to the design, but if that’s all that is a slight negative, I will take it all day with the provided comfort and music quality of these earbuds. In conclusion, the Bose Open Air Earbuds redefine what it means to enjoy music in comfort and style. With their unmatched comfort, lightweight design, secure fit, all-day battery life, and fashionable appearance, they set a new standard for wireless earbuds. If you're in search of earbuds that offer the perfect blend of comfort, performance, and style, look no further than the Bose Open Air Earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very comfortable, noise canceling,

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Lacks basic functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive with no basic features like find my buds. The buds are comfortable but easily fall off and no option to cancel out noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback. We apologize that our products currently don’t include a tracking feature. Your suggestion is valuable, and we’ll definitely take note of it as we continue to improve our products, hopefully it's something we can implement in the future.

      Regarding the Bose Ultra Open Earbuds, you're absolutely right, they do not feature noise cancellation. They’re designed to keep users aware of their surroundings, making them ideal for outdoor use or situations where situational awareness is important.

      You can find more details and full specifications on our website: https://www.bose.com/home

      Jelyn - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Too Many Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great, however they were constantly disconnecting to where you need the case to do a “hard reset” to get them to connect again. I couldn’t even get through 30 minutes without them messing up like that. I had to return them. Definitely not worth the frustration. It’s a known issue…which I didn’t know before I purchased.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, we appreciate your valuable feedback. The Bose Ultra Open Earbuds are designed to offer a great mix of comfort, sound quality, and innovative features. With multipoint connectivity, you can seamlessly connect to up to two devices via Bluetooth.

      That said, Bluetooth disconnections can occasionally occur due to factors like signal interference, the distance between the earbuds and the connected device, or nearby electronics. These can impact performance depending on the environment.

      If you’re open to giving them another shot or exploring other models, feel free to reach out, we’d be more than happy to help you find the perfect match for your needs.

      Kurt - Bose Customer Support bose