Customer Ratings & Reviews
- Model:
- 881046-0600
- SKU:
- 10756259
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone! They are great when you are on the move
I would recommend this to a friendOuch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the concept of being able to listen to music and hear the world around you. The item itself was light weight and stayed on while moving around but after a while of wearing it my ears would hurt. The item put alot of pressure in one spot hurting me . The audio wasnt too bad but using it for calls was a no go. There was constant complaints that the other person on the call couldnt hear me. I ended up returning it. For the price it wasnt worth it . I expected better.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you have decided to return your Ultra Open Earbuds due to discomfort and mic issues.
The buds should not put a lot of pressure on your ears, so it's always important to make sure you are correctly wearing them, as shown here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
For further questions, please feel free to contact us: https://bose.life/contact Best regards, Lau - Customer Support
- Pros mentioned:Sound quality
Conversations software need work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea very but need work. Music sounds great but when it comes to taking you can barely here your conversation and you sound far away to the person yiu talking to. Non of the background noise is block out
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback on our product. We're glad to hear that you appreciate the concept and enjoy the music quality. However, we apologize for the inconvenience you experienced with the call quality. We understand the importance of clear communication during calls and effective noise cancellation. We recommend visiting this link in order to address the microphone pick-up issues: https://bose.life/431eULD. If you would like further assistance, please feel free to reach out to us.
Eric V. - Bose Customer Support
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear. The problem is the sound. Its very low, very hard to hear anything. And when on a call, nobody can hear you! I love Bose products, bit this one is a big miss!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the comfort of the Ultra Open Earbuds, Jayson, but I'm sorry to hear you're disappointed by your sound experience! Hearing your music, and getting people to hear you on a call, should not be an issue, so please contact our support team for assistance. Regards, Fiona M. - Bose Customer Support
Open ear headphones are amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style on these! I have always struggled with having earpieces in my ear and these help me still enjoy wearing headphones but not closing off my ears.
I would recommend this to a friendNeeded this type
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these and I would like them in a brighter color
I would recommend this to a friendWith helping me immediately get the earbuds I need
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thorough and expert help! With helping me immediately get the earbuds I need
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for high movement activities. Worth every penny.
I would recommend this to a friendI lovet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear phones I don’t use something like that before
I would recommend this to a friendDont waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have been nothing but issues since I got them. they worked for the first run and then have been cutting in and out and disconnecting from each other for minutes at a time. Now I am getting a not contacting all the pins in the case error. Sometimes i take the ear bud out of the case for or five times for them to connect. They wont charge randomly. Waste of money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi TylerS, thank you for taking the time to share your experience with the Ultra Open Earbuds. We’re really sorry to hear about the issues you’ve been running into, that’s definitely not the experience we want you to have.
The problems you described, audio cutting in and out, the earbuds disconnecting from each other, and the “not contacting all pins in the case” message, suggest that the earbuds may not be making proper contact with the charging case or that the system isn’t functioning as intended. Here are a few steps that can help resolve this:
-Clean the charging contacts on both the earbuds and inside the case using a dry, soft cloth or cotton swab. Even a small amount of dust or residue can interfere with charging.
-Make sure the earbuds are seated correctly in the case, you should feel a magnetic pull and see the charging LEDs activate.
-Try the troubleshooting guide for connection issues here: https://bose.life/3ZBKKxw.
These steps will help get your earbuds back to optimal performance.
Daisy - Bose Customer Support
Awful microphone and horribly overpriced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.microphone quality is terrible. Most of the time it sounds like you are in a cave. Also, Bose has a 90 day return policy, Best Buy is 15 days (and bose will not honor 3rd party purchase.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi StevenK, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear. You can check out this helpful guide for more information on how to wear them properly: https://bose.life/3R81GdV
Regarding returns, Bose offers a 90‑day return policy for purchases made directly through Bose. For items purchased through third‑party retailers such as Best Buy, their return policy applies, in this case, 15 days. Unfortunately, Bose is unable to override or extend third‑party policies, so we encourage you to work directly with the retailer where the purchase was made.
We appreciate your input and hope this helps improve your experience.
Jelyn - Bose Customer Support
Awsome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome and really feel de change, i have other brand and is super different feel. Recomended
I would recommend this to a friendGreat Bose Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Such great volume and allows me to hear outside noise at the same time.
I would recommend this to a friendMove along
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call quality is absolute trash. After 3 weeks of trying to make them work, it was too late to return them. Everything else is okay but the call quality appears to be something a senior manager decided to ignore to push the product out. No way and engineer let this slide without being overridden. Price point vs comp at this quality level is not okay.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Wilbur,
I am sorry to hear that you are not happy with your Ultra Open Earbuds during phone calls. To make sure you are getting the best comfort and audio experience during those calls, please check our fit guide to understand how to correctly wear the earbuds, without blocking the different microphones: https://bose.life/4dFT2cl
For further assistance, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Best earbuds!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my daughter because mine were so amazing!
I would recommend this to a friendWanted to love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love these ear buds but they just didn’t do it for me. You can hear everything else going on when you have them on. May work well for others.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Mari, I'm sorry to hear you weren't happy with you Ultra Open Earbuds. Please note that these earbuds don't feature noise cancelling technology. If you'd prefer a noise-cancelling option, we have several in-ear and over-the-ear products to choose from. I hope this helps! Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Comfort
Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you talk with other people they can hear you and they hear all the background noise. They are comfortable that’s about it.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Debra,
I'm happy to see that you love the comfort of the earbuds. For calls, please make sure the earbuds are correctly positioned (https://bose.life/4a1X6T0) to make sure your voice is clearly picked up. I'd also ask you to contact us https://bose.life/contact if required.
Nic - Bose Customer Support
Insane!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely incredible set of earbuds. Definitely pricy, but there truly one of a kind.
I would recommend this to a friendexcellent
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. I use it everyday. It's the Best of both worlds!
I would recommend this to a friend- Pros mentioned:Sound quality
I expected more
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially they sounded great. The second time i used them they would go in an out of phase making it sound like i was in a tunnel. I’lm stick with my quiet comfort ultra headphones instead.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Maeser, I am sorry to hear the audio of your Bose ultra Open earbuds haven't met your expectations.
If the audio is cutting in and out while being used, resyncing the earbuds may help with this, you can find the steps for this here https://bose.life/3T7dNW2
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support