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Customer Ratings & Reviews

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Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1499 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,499 reviews
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Really wanted to love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these. The fit is great, I forget that I'm even wearing them most of the time. The issue is that most people say they can't hear me when on a call. Also, they shut off randomly and disconnect themselves. I wish they worked better for what I needed them for. Unfortunately, I'm stuck with them because I'm 2 days past my return date.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you for sharing your thoughts, we truly appreciate your honest feedback. We're glad to hear you love the fit of the Bose Ultra Open Earbuds.

      These earbuds are designed to offer a blend of open-ear innovation, immersive sound, and all-day comfort. Their cuff-like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding the call quality concerns, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help with the microphone issue, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting guide will help you get the best possible performance from your Bose Ultra Open earbuds.

      Please also reach out to our customer support team using this link: https://bose.life/contactus so we can gather more details about your disconnecting issue. We'll be happy to assist with troubleshooting and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for music and the best thing is they feel like nothing is in your ears. Only issue is phone calls aren’t great especially for whoever is on the other end

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    The search is over

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been searching for a pair that stays in ny husbands ears for many years. I can’t believe that these work for him on so many levels. He can wear them on bike rides or walking the dog and still hear his surroundings while listening to a podcast. The battery is pretty incredible too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best selection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Bose Ultra Open-Ear True Wireless Earbuds in black, and they exceeded my expectations. The sound quality is outstanding, with crisp highs and deep bass that provide an immersive listening experience without isolating you from your surroundings. The open-ear design ensures comfort even during long periods of use, making them perfect for outdoor activities or extended wear. The battery life is impressive, lasting up to 8 hours on a single charge, with additional charges from the portable case. Connectivity is stable, and the intuitive touch controls are easy to use. These earbuds are a fantastic choice for anyone seeking top-notch sound quality and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible for their purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understand what you are buying and you will love them. These are not audiophile grade headphones. If you are looking for noise cancellation heavy bass and high volumes these are not for you. These serve a purpose. For what they are the sound quality is quite good. I bought these for biking and for the office. They excel at the office. I use them for calls, as a headset for listening to music etc. I can have these on playing music and still hear people approach my office and speak to them and hear them no problem. They are discreet and not extremely noticable. They are light weight and very comfortable. I wear them for hours at a time. I walk around with these not playing anything and forget they are on which is nice. Just buy them for what they are for.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Very happy with these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to try something different. I'm a big AirPod user. Both Pro and Max. These are nice to not have my ears entirely contained or plugged. I was very pleasantly surprised with the sound quality. These are great to use when I'm around my family and still want to be involved with what's going on around us.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, I suffer from ear fatigue and have issues with things going in my ear. I almost for get they are on and with my dark hair it makes them nearly invisible. The only con I think Being on after a full day wearing non stop can hurt your ear a bit but nothing compared to the ear fatigue I use to get using in ear head phones or even ear head phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good sound, good battery life, connection to phone quick

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Bose ultra open

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and comfortable to wear all day. Battery lasts about as long as they claim.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great steroe sound quality and light weight. No worries about them falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Most Comfort, Least Call Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 11th pair of earbuds now, but i bought these as my 9th. I really loved the concept. I am active, always on call and often in loud environments (truck driver), where i need to keep an ear out for my surroundings. I will say, these are the most comfortable buds on the market. This is by far the best design for fit, ease of putting them on one handed and long term wear. They also sound phenomenal when playing music or books. At full volume, people around me could hear that i was listening to something, but they couldn't tell what. So there is an aspect of privacy there. However. The phone call quality is abysmal. These earbuds want to transmit every single noise, no matter how far away, and blare them at your recipient. When they do decide to transmit your own voice, they prioritize every other noise over it, so to your caller, you sound like you're stuck in a very noisy well. It is awful. And there is no fix. I keep them for 29 days trying to get them to work for my callers, because i loved them so much for my music. There is no positioning, setting, app or other fix to make calls bearable. If you're only using these for media, this is the best product you can buy. If you intend to place a phone call, similar $17 amazon open ear buds sound about the same to your recipient, and at times, better than these. On the 29th day, i was thinking that i was going to keep them for times when i just was listening to things and not making phone calls, while searching for another pair that would excel exclusively for calling. But then the case broke at the hinge. The lid no longer stayed on. What a bummer. I returned them to the store and bought 2 other branded headsets that both work significantly better for calls and are only slightly worse for media. You got so close Bose. But i really expected more out of a namebrand headset approaching $300.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you are enjoying the sound quality and fit of your earbuds, regarding the phone quality issues you mentioned, we do provide troubleshooting support relating to the microphones in the earbud, you can view the support articles here:  http://bit.ly/3IffC1g

      Should you need assistance with your Bose Ultra Open earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    If you are reading the reviews these are for you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. After having them for two months now I actually use them most for movies and tv shows. The immersive sound is perfect. I love not bothering anyone else at home. I used to wear headphones or buds but the way these clip on my ears I forget I’m wearing them. There is an adjustment period if you are used to noise canceling. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome Earbuds. Missing Wireless Charging.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds I've ever had. I hate using in ear as they irritate my ear constantly and always make you more prone to infections/are just plain annoying on the ear. It's a lot of wear as well to wear them all day. These on the other hand clip beautifully around your ear, sit just outside and the sound quality is amazing. Bose does it again. I wouldn't trade these for anything. The only thing I wish was that the case had wireless charging. That is the one thing missing and no one seems to have stock for the wireless charging accessory. Although considering the price, you'd think it'd just have wireless charging to begin with, it's 2024 after all. Still awesome earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new earbuds. I gave it a 4 stars only because of you are in a noisy place you really have to put the volume up to the max in prefer to hear. Besides that, they are a great pair of buds. They do not hurt my inner ear because they’re not in my inner ear like all other buds. I love the fit and feel of them and they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent earbuds!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have excellent sound. I listen to my music aloud and I still listen very clear somebody's voice. The charge last for one week. Connectivity, is sometimes lost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good ifyou dont like the pain regular earbuds make you feel. Second not a fan of the mic quality for calls so mostly just for music and they never falm off

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound, fits perfect on my ears. Love the look too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite very comfortable. It is used all day with an extraordinary sound and a very good battery. I have no doubt about buying this product again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look Great they are pretty comfortable and the quality sounds are great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort is best ever. Typical Bose sound quality (I think Bose is generally best in the audio market, though some folks disagree). The open experience is a bit different. I find it to be fine but my wife probably would not. Used them while at the dog park and had great listening expeirience, no ear discomfort, buds were secure the entire time, and could hear ambient sound but was not distracted by it. If concerned about ambient noise being an issue, i would try them first. But, the extreme comfort and great sound overcome any other distractions for me.

    I would recommend this to a friend