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Customer Ratings & Reviews

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Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1504 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,504 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. Don’t have to stick the ear piece in my ear just for it to stay in. I like the overall product giving me comfort and being able to listen to my music with out any discomfort

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and you'll forget you are wearing earbuds. Great when walking dogs... can still hear sound around me for safety!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    My go to for running outside.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. They are one of my favorite to use when running outside. Fits great and does fall out and is not too tight.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and fits well over the ears. Easy to hear surrounding noise as well. It is very light weight and stays in place during vigorous workout as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design but - battery dies easily. Can't last a 6 hour flight. Connecting to phone is tricky everytime. Need to remove it so many times, put it back to the case, then put it back to my ear again. Anyway, this is just the first version - can't wait for them to make this one better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for sharing your experience! We're glad you love the design, and we really appreciate your feedback. Bluetooth dropouts, it could be due to interference, low battery, distance, or outdated software. Try staying within 10m, keeping devices charged, and updating firmware. Some devices may also have compatibility issues.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/3JYawYk and to resolve the short battery life here's another helpful guide: http://bose.life/4madkPz

      Hope it helps!
      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Bose comfort

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Over the ear design is very comfortable. The biggest issue is the ambient noise can drown the music being played even at full volume and forget phone calls. A car drives by and you can miss what’s being said.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely need to try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds very light weight and comfortable!! The sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    BEST EARBUDS EVER !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best earbuds i ever used . Exactly as the advertised. Easy put on .not like other earbuds that goes inside the ear And not falling off even when i running !!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable, nice sound quality, no base

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can wear them all day without noticing until something brushes against your ear or you lay down due to how they stick out past your ear. If you like deep base with your music I would suggest Beats Studio Buds or the 2nd gen AirPods. If you can live without the deeper base I would suggest these because the comfort. I did have an issue that happened a few times when the sound was cutting in and out and my phone was on me during it. I did end up returning them and got the Beats Studio Buds and have been happier with them because of the great sound quality with the deep base.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much. I can go for a walk and still hear the traffic trying to get me. Honestly I think the startup sound when you first put them in your ears is my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Most comfortable ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and noise canceling head phones easy to set up and best part it it doesn’t hurt your ear drum and they got secure fit 4 gym/workout won’t fall ouy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. My only complaint is when making phone calls it's muffled and not very high in volume. But music sounds amazing in these. I only wish that I could buy a case protective case for it in town nobody has any. But I would recommend these and they're so comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Great for music, not so good with calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how these headphones feel and function. Wearing these during work is perfect becsue i can be fully aware of my surroundings without being hindered from hearing whats going on around me. Sometimes i forget they're there. They also are very snug and have never fallen off even after shaking my head trying to make them fall out. Cant expresss how disappointing the call quality is but if im just sitting still with no back ground noise theyre not bad for call quality. Me and my wife both have a pair and only use them to call eachother if we arent actively doing something(driving or ither things that have active background noise) with all that said theyre honestly great, reliable, and quality for music. We will be keeping ours but really wish the call quality was better. You can enable the "auto noise" setting to make it better but still not the best. There you have it folks. Theyre great lol just not best call quality.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing such a detailed and balanced review! It’s great to hear that the headphones excel in comfort, fit, and functionality, especially for work and music. However, it’s clear the call quality leaves something to be desired, particularly in environments with background noise. It’s helpful that you mentioned the "auto noise" setting as a partial workaround, though it’s unfortunate it doesn’t fully resolve the issue. Overall, it seems these headphones are fantastic for music and daily wear, but not ideal for calls in active settings. In order to address this, we would recommend reaching out to our support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Ultra Open-Ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Open Air Earbuds deliver impressive sound quality in an open-ear design that feels natural and comfortable throughout the day. The audio is clear and full, with music, podcasts, and calls all sounding much better than expected for this style of earbud. These actually surpassed what was expected when looking for great sound quality in open-air earbuds, and have been very impressive overall. Comfort is a standout feature — they rest lightly on the ears without putting pressure in the ear canal, so they are easy to wear for long periods without fatigue. They stay secure during movement while still feeling barely there, which makes them great for everyday use. They have also worked well for gaming, music, and general media. For casual and story-based games, sound is immersive enough to enjoy what is happening on screen while still being aware of the surroundings, and switching between gaming, music, and videos feels seamless. Battery life has matched what was advertised, making them a reliable choice for all-day use. Overall, these earbuds combine great sound, comfort, and versatility in a very impressive package

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Great, excellent quality equipment. The Membership pays off when they need to be returned. No Hassle, clean swap, smart folks at BB, always lead me in the right direction when looking for something. Everyone is Heads Up on Info. Thanks BB

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Some connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable & good sound. But connectivity issues.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! We're glad to hear that you're enjoying the comfort and sound quality of the headphones.

      Regarding the connectivity issues, we're sorry to hear you're experiencing that. We'd love to help troubleshoot and get things working smoothly for you. Connectivity can sometimes be affected by device settings, interference, or firmware versions, so a few quick checks might resolve it.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/4mJ5ygG

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Life and Music/Podcasts Come Together

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used multiple brands of in-earbuds, using these Open-Ear Bose Earbuds was a unique experience. And, frankly, I love the experience. I can wear them all day and not have any fatigue, unlike having a silicon tip lodged in my ear canal. I wear them everywhere, no one takes a second look to see them clipped on my ear. Wearing them all day is like having a soundtrack to life everywhere I go. I have also listened to podcasts more frequently as it is convenient and can be done so in the course of a normal day's activities. The sound quality is good, and better than I expected. It's not an in-ear experience, but quite satisfactory (and I am picky about my sound as an audiophile). This is an amazing first attempt by Bose, and the next reiteration should even improve. NOTE: If you try these and think the sound doesn't work for you, move them around and adjust the angles on your ear, it makes a difference with individual placement. I found the sweet spot for me and it was vastly improved over my first placement.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Possibly comfortable but way too buggy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a lot of effort to make the Open Ultra comfortable, but once you get it there it does sound really nice and it can stay there for comfortably for hours. However it is the buggies bose product I've ever used. Often only one earbud worked, requiring me to reset it by putting it in/out of the case. Sometimes even this wouldn't work and I'd have to unpair and re-pair it. This was inconsistent but it did happen way more than it should. More consistently, when starting a video it would take a solid 2 seconds before audio kicked in. If I paused the video, I'd have to go through the same thing. Imagine leaving a tiktok comment, moving on to the next video, only to miss the first 2 seconds of it. Really annoying. I ended up returning it. Not the quality I expect from this brand. I'd probably have stuck with it if it wasn't such a buggy product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you enjoyed the Bose sound from your Ultra Open Earbuds, and that you found a comfortable fit after a while. However, I'm sorry to hear that one earbud wasn't working 100% of the time. Resyncing the earbuds with the case can resolve this, or you can reboot your connected mobile device as this can improve the connection's stability as well.

      As for a video's audio not playing immediately, a slight audio/video delay via Bluetooth is normal. However, using a different video app can produce different results, as can resetting your earbuds, see here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000000hRrFAAU&language=en_US.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theae are the best earbuds ever made. They stay put for hours and do not irritate the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously it’s great sound quality as it’s Bose. Just wish it was a little louder. Guess that’s what you get with open ear buds. I do really like the way they fit.

    I would recommend this to a friend