Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

3-Day Deal
Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1508 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,508 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds, but be careful!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great-sounding open-air earbuds. So light you really would forget they're on your ears but for the wonderful sound, but be careful. While you can't shake them off during exercise, you can easily brush them off. After pausing my music while in a convenience store, one of the buds came off when put my hood back on in a slight rain. Panic! Fortunately, it got stuck between my hoodie and my shoulder. So, great earbuds, but be careful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but minor issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for about 2 weeks now and I think the sound on them are really good for what they are. Open ear headphones. I ride the metro so these are perfect for staying aware of my surroundings. The volume levels are great but I have noticed that sometimes a drop in volume at times. I could be listening to something and it sounds crystal clear at about 70% volume, but sometimes (in the same environment) I would be at 150% volume and can barely hear anything. I've had to close out all apps and restart my phone and the sound would go back to normal. I've had one connectivity issue so far where my phone would not connect again to these earbuds for approximately 20 minutes. I restarted my phone, disconnected the headphones from my device, placed the headphone back into the case and nothing. It wasn't until about 20 minutes in the case and it began working again. And yes they were at 100 % battery. I had just finished charging them and was headed to grab lunch but they wouldn't connect. I want to give these a higher review but right now I see a few problems happening in just a little over 2 weeks and I hope they don't continue. If the problems don't persist in the next few months I will gladly bump up the rating on the review.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear you’re enjoying the sound quality and how they help you stay aware of your surroundings while riding the metro. These earbuds use our OpenAudio technology, designed to deliver rich, private sound in an open‑ear design. Sorry to hear about the issues you’ve experienced. Be sure to check out our helpful support article at https://bose.life/48hfEPB which may improve your overall experience.

      Regarding your connectivity concerns, we also have an additional article at https://bose.life/4iuRZ3a. Hope this helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Overall great sound quality but connectivity issue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and the light design of the earbuds but I am having some short connectivity loss often (like a cracking sound in both ears) when I run with them. I hope Bose can fix this issue soon. Firmware has been updated and I have no issues with other Bose earbuds in same condition.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife for Christmas she had been looking at then since came out. She thinks they are amazing used them everyday for at work for 8 to 12 hour a day. Sound great work amazing on phone calls and dont feel like she even wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Bose ear buds in white

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these buds! They fit the ear like a cuff and i never have to adjust them. The charge is 8-10 hours for me and i can use just one if i need too.The sound is absolutely awesome!. Get them they r worth the $$!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit and great sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is amazing and when you move around you feel like they will get lose but they don't. I always have issues with earbuds getting lose while walking - not here. Also the sounds is very good. I heard complaints about the bass but I don't see any issue at all. Yes, it's not going to sound as immersive as the top noise cancelling earbuds but that's not what they are going for. We will see how they last but the comfort and sounds quality can't be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Sounds great but you have to be in a quiet place.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the item. In a quiet environment they sound amazing and are the most comfortable earbuds I have ever used. Unfortunately when used around even a moderate amount of noise, the headphones get drowned out. At the gym, I had them at max volume and could barely hear them over the noises of the machines. They were unfortunately completely unusable in an outdoor environment as even the wind was making them hard to hear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry you are disappointed with your Ultra Open Earbuds when you are using them in a busy environment. Due to their open factor, and because they don't have noise cancellation, you will be able to listen to your music but also your surrounding. So indeed if you are in a loud environment, you might want to use a pair of in-ear earbuds if you want to focus on your music.

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    WORTH THE MONEY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Not too loud, very clear nd quite stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love them

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort is the most important thing out of these, I have sensative ears and can't wear in the ear buds for very long, these I can wear for hours with no problem, I don't have to keep taking them out or pausing music when someone talks to me, and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fit on my ears. love the color. sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good for what designed for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for what they are designed for which good sound and still hear your surroundings. I wish they were louder and almost returned them because in some setting may not be loud enough for you. At high volume people right next to you can hear them. Great for traveling with my wife and still hear what she is trying to tell me but not so great at a loud gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great fit. It sound is sub-par

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely the most comfortable earphones I have ever had, hands down. There were a few times when I honestly forgot I was wearing one of them. Once you get them on, they stay in place and don’t feel as if they are at risk of falling off. As for the cons: - really takes some practice to put them on, especially if your trying one-handed. I could never quite get the hang of it. - the sound is sub-par in my opinion. This is mostly due to the “open ear” design. Everyone’s ears are different so they quite naturally can’t fit optimally for everyone. Due to this I could never get the sound “projected” properly to my ear canal(s). Found I needed the volume at 75% or higher - preset equalizer settings need some work, but it’s possible the hardware and open ear design allow in too much ambient noise for it to really make a difference. - they would sporadically disconnect and then reconnect when playing audio for more than 25-30 minutes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    It's Bose...buy it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is amazing! The sound is amazing! The battery life is amazing! Just buy them, you wont be mad you did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bowls open your earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the open ear Bose earbuds for sound quality and protecting of your ears not having to insert them in your ear canal. It saves on damage to your inner ear. I suggest you buy this product in the Bose system sounds great so if you’re looking for a pair of earbuds, try those out I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I found these earbuds! I usually have trouble finding ones that fit and don't fall out, but these are perfect and sound amazing! I totally recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These are really good headphones.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable! The sound is really good. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love this product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fit. Sound is great and they don’t slip while running.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great design!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit better than I thought, and the open feel is great when you need to be aware of your surroundings. The angle is a bit tricky for maximum sound, my only gripe. Physical buttons are incredibly easy to use even with gloves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds available in the market right now. The ability to have the best sound quality and be able to hear everything around you it’s something that only Bose can do. The bass is also a great feature. Definitely the best purchase I’ve made.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not worth sacrificing volume and quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this purchase has been real disappointing. The headphones fit great and are super light weight... However, the quality in sound is rough. The sound is hollow and even after adjusting all the settings the volume was never close to enough. I need an option thats not inear but, sound level sacrifice is just not worth it. Hope it works for someone else, this is not practical enough for me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thank you so much for reaching out and sharing your feedback! We're thrilled to hear that the fit is perfect and that you’re enjoying the lightweight feel of the earbuds. The Bose Ultra Open Earbuds feature a brilliant combination of innovative open-ear design, incredible audio. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/4guXg9K which will help improve your experience. Hope it helps!

      Klariss - Bose Customer Support bose