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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1965 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,965 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality, its BOSE!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite ear buds. Excellent sound quality and bass for open ear buds. The immersive sound option is really cool. Phone calls work great too. I get like 3 good charges out of the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent earbuds!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have excellent sound. I listen to my music aloud and I still listen very clear somebody's voice. The charge last for one week. Connectivity, is sometimes lost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great feel, poor sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great when you are sitting in a quiet room. They are also good for walking as they don't make the thumping sound in your ear every time you take a step. Not very good when there is noise. Horrible on an airplane. I will say that they are very comfortable, I often forget I have them on.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your detailed feedback. We’re glad to hear you enjoy the comfort and performance of the earbuds in quiet settings and while walking. We understand your concerns about their performance in noisy environments. The Ultra Open Earbuds are designed with an open‑ear style so you can remain aware of your surroundings while outside. If you prefer to block out external noise, we recommend the QuietComfort Earbuds with noise cancellation, which help reduce distractions in noisy environments. For airplane use, Bose QuietComfort headphones with noise cancellation are the best option to ensure a more comfortable listening experience.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The BEST BUDS!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I’d made this purchase a lot sooner. The quality is clear, I thought I’d have an issue with the sound, by the pods sitting on my ear lobe, and not in my ear, no issues AT ALL! I got LITERAL sores in my ear from the Apple iPods. I am a REAL FAN, of all BOSE products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality considering they are not truly in my ears and the comfort is surprising as I forget they are even on. Great for any outdoor activity where you still want to hear your surroundings. Highly recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable but not as loud as I expected when I’m out on a walk. The occasional lag when I’m a call. In a quite space, sound is clear and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite very comfortable. It is used all day with an extraordinary sound and a very good battery. I have no doubt about buying this product again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Most Comfort, Least Call Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 11th pair of earbuds now, but i bought these as my 9th. I really loved the concept. I am active, always on call and often in loud environments (truck driver), where i need to keep an ear out for my surroundings. I will say, these are the most comfortable buds on the market. This is by far the best design for fit, ease of putting them on one handed and long term wear. They also sound phenomenal when playing music or books. At full volume, people around me could hear that i was listening to something, but they couldn't tell what. So there is an aspect of privacy there. However. The phone call quality is abysmal. These earbuds want to transmit every single noise, no matter how far away, and blare them at your recipient. When they do decide to transmit your own voice, they prioritize every other noise over it, so to your caller, you sound like you're stuck in a very noisy well. It is awful. And there is no fix. I keep them for 29 days trying to get them to work for my callers, because i loved them so much for my music. There is no positioning, setting, app or other fix to make calls bearable. If you're only using these for media, this is the best product you can buy. If you intend to place a phone call, similar $17 amazon open ear buds sound about the same to your recipient, and at times, better than these. On the 29th day, i was thinking that i was going to keep them for times when i just was listening to things and not making phone calls, while searching for another pair that would excel exclusively for calling. But then the case broke at the hinge. The lid no longer stayed on. What a bummer. I returned them to the store and bought 2 other branded headsets that both work significantly better for calls and are only slightly worse for media. You got so close Bose. But i really expected more out of a namebrand headset approaching $300.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you are enjoying the sound quality and fit of your earbuds, regarding the phone quality issues you mentioned, we do provide troubleshooting support relating to the microphones in the earbud, you can view the support articles here:  http://bit.ly/3IffC1g

      Should you need assistance with your Bose Ultra Open earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Unique earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves it, no disconnecting like her other bose earbuds i returned and stays in ear. Sound quality is great also.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent quality, exceptional sound and extreme c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, definitely not cheap but well worth the price. Very comfortable and dont really move especially when sweating. Sound quality is great and doesnt require full volume... Overall 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, I suffer from ear fatigue and have issues with things going in my ear. I almost for get they are on and with my dark hair it makes them nearly invisible. The only con I think Being on after a full day wearing non stop can hurt your ear a bit but nothing compared to the ear fatigue I use to get using in ear head phones or even ear head phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good sound, good battery life, connection to phone quick

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she loves them. She said that they are comfortable and easy to use. The sound quality is amazing and she would recommend these wireless ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pricy but sound good, and they feel confortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great steroe sound quality and light weight. No worries about them falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    The search is over

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been searching for a pair that stays in ny husbands ears for many years. I can’t believe that these work for him on so many levels. He can wear them on bike rides or walking the dog and still hear his surroundings while listening to a podcast. The battery is pretty incredible too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing Bose product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and stays in my ears while I'm working out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for music and the best thing is they feel like nothing is in your ears. Only issue is phone calls aren’t great especially for whoever is on the other end

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable ear buds I have ever used. They stay great even during work out. Great to go for a run or just a walk. Not bulky at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. My only complaint is when making phone calls it's muffled and not very high in volume. But music sounds amazing in these. I only wish that I could buy a case protective case for it in town nobody has any. But I would recommend these and they're so comfortable to wear.

    I would recommend this to a friend