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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1983 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,983 reviews
  • Cons mentioned:
    Connectivity, Volume

    Rated 1 out of 5 stars

    Not For Gym Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend for use in a gym. Maybe it's my own fault...for medical reasons, not supposed to insert anything into my ear canal. know they're not built for volume, but with the ambient noise/music in a gym atmosphere, they are just way too quiet. It's a struggle to even listen to a podcast. The connectivity is also surprisingly bad. The left earbud cuts out somewhat frequently, and if you cover your ear for any reason (like wiping sweat), the sound is interrupted...very strange.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mitch! We’re sorry to hear that the Bose Ultra Open Earbuds haven’t fully met your expectations. The Ultra Open Earbuds were designed with an innovative open‑ear fit to keep your ears open to the world around you while OpenAudio technology delivers rich, private sound. Because of this open design, the volume experience is different from our other earbuds, such as the QuietComfort series, which are built for immersive listening.

      Regarding the connectivity issue, Bluetooth range is typically about 33 ft (10 m), but this can be reduced by obstacles such as walls, doors, pockets, or even nearby Bluetooth devices. If the earbuds and your phone are farther apart or blocked, interruptions may occur. We recommend keeping the device and earbuds closer together to help improve stability.

      For more detailed steps, you can check the full troubleshooting guide through this link : https://bose.life/40lz6Y9 This will walk you through solutions that may help resolve the issues you’re experiencing with your Ultra Open Earbuds. We’re here to support you and value your feedback, it helps us continue improving our products. If the issue continues, our support team is happy to help: https://bose.life/contactus

      We hope these steps help you enjoy your earbuds as intended.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music GREAT phone calls ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music is fire with these open ear buds and you can hear ur surroundings when the musics 75% w quality of the music . Phone calls arent as good when youre talking in the mic when its windy. In a quiet setting its clear from what ive heard from others when talking on the phone. I love how easy to clean these are too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear sound, comfortable wear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for such design for awhile from Bose and finally it's here. Typical bose, it sounds clear, and loud enough for my workout. It felt comfortable. I can now pull my hoodie up and down without dropping them. The immersive aspect is quite cool. And don't expect too much on the bass with this design. I don't know how long I can get with the battery yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review of Bose open-ear earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He seems to love them and I got to try them out. I love how clear the sound is and the bass is nice. I'm partial to noise-canceling earbuds, so I cannot give full remarks. The quality of the protect is top-notch, but I still prefer my airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable with Great Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality. They’re easy to slip on without the discomfort of most earpieces going into the ear canal. I brought the Bose charging case which is small and convient to carry around and keep your headphones charged the whole day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the nest earbuds I have ever had. The sound is great. The microphone works amazing. They block out all the back noise when I am talking on the phone. They are not noise cancelling, just in case you were wondering (because of the way they are made). The only downside, the battery has a shorter life span than my other bose earbuds. I can wear these all day and they dont hurt my ear at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and battery lise was pretty goodbosee

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality nice non intrusive and comfortable on the ear lobe

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality bone conducting headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and comfortable. Only come out of my ear if im sweating from a workout. Sound quality is excellent as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ear buds period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they sound amazing a they do not make my ears hurt or chafe.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose wrap around ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. They fit well cliped on to my ears. The sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THESE! Use Them Daily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with the Bose Open-Ear True Wireless Open Earbuds. They’re incredibly easy to use, with a straightforward setup and intuitive controls that make everyday use effortless. The sound quality is excellent for open-ear earbuds—clear, balanced, and enjoyable while still letting you stay aware of your surroundings. Comfort is where these truly shine. I can wear them for an entire work shift and often forget I even have them on. They never feel heavy or irritating, which makes them perfect for long hours of use. There are a couple of downsides to be aware of. Because of the open-ear design, people around you can hear what you’re listening to, especially in quieter environments. Also, while calls sound good on my end, people on the other side sometimes have a hard time hearing me clearly. Overall, these are fantastic open-ear earbuds for comfort, ease of use, and sound quality—just keep in mind the sound leakage and call microphone limitations.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I found these earbuds! I usually have trouble finding ones that fit and don't fall out, but these are perfect and sound amazing! I totally recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Greatest open earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Love the fit. No ear fatigue. Great sound. Use them for every day use and for cycling. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose ear phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & Awesome i like it comfort easy to use sound is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound , the fit , the price hands down a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product Great Bass Great Volume Just An Amazing Headphone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Perfect Fit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is perfect. These can be worn all day. The sound quality is just okay and callers often say they either can't hear me well or I sound muffled. If your using it to just listen to music or your favorite podcast, then this is your choice...just don't make any important phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! It’s great to hear that the fit of your Bose Ultra Open Earbuds is comfortable for all‑day use, and we appreciate your feedback regarding the sound quality and call performance.

      Please visit this link https://bose.life/4rm1Awa for recommendations to improve the microphone performance of your product. We hope this makes your experience even better!

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had Pixel Buds A Series that were failing so I was looking for a replacement earbud that was *not* noise cancelling. I wear these while walking the dogs and I need to be aware of my surroundings but I love listening to audiobooks and podcasts. The design of these are so comfortable and the sound is incredible. Sale price made it worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about these and wanted to try them out. Out of the box, i was impressed. the immersion mode was pretty neat, turn your head and the audio sounds like its coming from one direction. I loved that i could wear these and not miss anything going around me. Only thing i didn't like was the call quality. Keep in mind, these are not noise cancelling nor are they in your ear. When it came time to make a call, if you happened to be in an environment that has some background noise, it was kinda hard to hear the person on the other line. I found myself diverting the call back to my phone and putting my phone up to my ear (you can still do this without taking off the open earbuds). Not the end of the world but a minor inconvenience if you want to keep your hands free. Ended up returning but might repurchase if they fix the call audio and if they drop the hefty $300 price tag

    I would recommend this to a friend