Customer Ratings & Reviews

Purchased as a Best Buy open box in excellent condition, item came as described. I bought these for the convenience in an office setting. I can hear everything going on around me so im able to react and not continually repeat "what did you say". Soft on the ear but you still some discomfort you need to get used to. My only 2 issues with these are 1. Sometimes when talking on the phone people have a difficult time hearing me and you have to raise my voice. 2. Battery life is about 6hrs, you may want a backup option if you tend to use them during an 8hr work day. Also dont throw out box, you need the QR code. If you can get around these 2 issues id still recommend.

Great for outdoor activities like walking. Quality sound and still able to hear your surroundings. Nice for regular use also.I have smaller ears and it's hard to find earbuds that are comfortable. Bose didn't disappoint. Easy setup and connection.

I’ve been using the Bose Ultra Open-ear True Wireless Earbuds for a while now, and I absolutely love their innovative design and sound quality. The open-ear concept is fantastic—it lets me enjoy music while staying aware of my surroundings, which is perfect for outdoor activities or commuting. The sound is clear, balanced, and immersive, making every listening experience enjoyable. However, I’ve encountered an issue with the charging case. One of the charging pins got stuck, and now I can’t charge the earbuds properly. This has been frustrating, especially considering the premium price of the product. While the earbuds themselves are excellent, I hope Bose addresses this design flaw in future models. Overall, I’d recommend these earbuds for their unique features and sound quality, but be aware of potential issues with the charging case.

They are very lightweight and comfortable. Sound is amazing, as all bose sound should be. However, when you make a call, the person you call can barely hear you. I've adjusted every type of setting to try to make it clearer on the other end. Nothing works. Also, they pick up all of the outside noise from the person calling with these as well. I purchased two sets, one for me and for my husband. When wearing them and calling each other, we could barely hear each other, but I could hear everything around him. Sadly will be returning and trying something different. They are great, if all you use them for is listening to music. Not worth $300 to only listen to music.

Love them! Barely feel them on, in fact, I forget half the time that I'm even wearing them. Sound/bass is amazing for the fact that its not "inside" your ear and that I don't have to take them out to hear what's going on around me or the person I'm talking to. very gentle on my ear and stays on while running or exercising. very happy.

The earphone work well, I got them because other earphone hurt my ears so these are kinda hanging on the outside. The only downfall is that they are no noice canceling other than that I love them!

These sound great and are comfortable to wear all day. Also I can just pause to talk to someone and not have to take them out which is a huge plus! Also for an added bonus, after a software update they are able to do Multipoint connection!

I love the head phones for comfort and the sound quality is AMAZING! The ONLY down fall I think is the quality of a phone calls it could definitely be better!

Excellent sound quality, very comfortable even with extended wear. Highly recommend

I got these about 2 weeks back, and I went back to the store to return them 3 times because they were hurting my ears. Every time I went back, I would try different brands and just end up keeping them. Some won’t stay on your ears, others won’t sound as good. So I ended up keeping them and I am so glad that I did! I think they were just new, so they had to loosen up a little, because after using them for a while I can’t even feel them on my ears anymore. I am extremely happy and so glad that I kept them! Wonderful sound, great quality, and will never come off my ears when I run!!!

It exceeds my expectations! The quality of sounds is superb! The design is awesome! Recommended it to some of my friends and they liked it too!

The types of ways you can listen to audio is vast & many. Headphones, earbuds, & open ear buds all have a common goal: deliver audio. Everything else is a bonus that works or a flawed feature that needs a bit more time in the oven. Overall I am impressed with the execution of these open earbuds. I feel, after reading a few reviews, it’s being compared unfairly to tws earbuds that sit in your ear canal. Owning Bose Tenors, Sony LinkBuds, Shokz OpenRun Pro, & Shokz OpenFit; these Ultra Open Earbuds perform exceptionally. The way each company comes up with designs for their models never ceases to amaze me. It’s unique. These are secure once worn properly; shaking my head or jogging can did nothing to jar it loose. Sounds are just like my Ultra Earbuds & Ultra Headphones. Definitely Bose signature sound. The immersion mode somehow works in this open style. The app works seamlessly to tweak the EQ to your liking. Price is a talking point in what your expectations are for these style of earbuds; there are other options. If they go on sale, like the other Ultra options, give this a chance.

[Employee of bestbuy] They feel comfortable and have excellent sound quality. They wrap securely around your ear without being too tight. You might need to adjust them every now and then to get the perfect angle into your ear canal.

Sounds great and as i said in the title you almost forget you have them on. 10out of 10 would recommend.

For open ear style these are the best, good sound quality, has some bass and super comfortable. Wish it had a wireless charging case at this price point.

These earphone are good looking and comfortable. For music is good. However, when you talk on the phone, the sound quality is poor. You sound like your far away or under water. After giving it 2 chances, I decided to not get another pair. I thought the first ones were defective, but the second pair were the same. Also, I often had difficulties connecting the to my phone or they would disconnect.

I like it. It serves the purpose of enjoying music while still being aware of the surroundings. It's like the old Bose Soundwear around the neck, but lighter, more comfortable, and fits in the pocket. And it looks cool! :) One star off (debating two) because I'm disappointed it doesn't support wireless charging like my QuietComfort Earbuds. For the price, you would expect that feature, which is available to most other products nowadays. :(

The headphones are great I hate wearing in the ear headphones and I can't wear over the ear headphones at my job. I won't lie my ears did hurt for maybe the first few days wearing them until I got used to them but after that they are fine. I have no issues with them staying on. I like how I can turn the volume up and still hear around me. Now if I have the volume to high I won't be able to hear around me. The battery life for using the immersive modes drains pretty quickly. I usually have it off while I'm at work and the battery life lasts maybe about 6 hours. If your case is charged then you can throw them on the charger for like 10-15 mins and get another 5-6 hours at of them so they do charge fast. I also like how they have a physical button to actually press for volume. The sound quality isn't bad. It's better in the still or motion but even off it's not bad. I have had a few issues with connecting to my phone. Every so often I would get static in the headphones but I would just turn them off or put them back on the charger and they would be fine. Like any wireless headphones they have disconnected on me once or twice without saying anything. I can only connect them to one device at a time but I have no problems with switching between them. There is a Bose app you can use to change your preferences and it's pretty simple and easy to use.

Great even with a daith ear piercing. Great quality and sound. Does not fall off like other traditional ear pods. I use it to work out with.

I had a Bose QuietComfort Ultra True Wireless ear buds, and really liked them, but they kept falling out. I tried this one, and it is a GAME-CHANGER!!! It doesn't have the noise-canceling of the QuietComfort, but it is still great sound, and no worry about them falling out. Excellent sound quality and very, very comfortable for all-day wear!