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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the Ultra Open-Ear True Wireless Open Earbuds for their excellent sound quality, comfortable fit, and long battery life. The open-ear design is also a plus, allowing users to hear their surroundings. However, some customers have experienced connectivity issues and feel the volume could be louder. A few also believe the earbuds are overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,786 reviews
  • Rated 5 out of 5 stars

    Wife wanted new ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted new ear buds that didn’t go into her ears so she could still hear things abound her. Her sister has the same pair and it was recommended to her, only downside is the phone call audio as it takes it a second to adjust the volume sometimes to hear it how you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible. Not disappointed at all and they work great with my Apple products. Good fit in my ear and I barely feel I am wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Issues with tinnitus.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great, especially for sleeping at night. The earpiece doesn’t interfere. It’s extremely helpful if you have tinnitus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pricy but sound good, and they feel confortable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fit my ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't really work for me. I could never get them to rest properly on my ear. I was able to make them stay attached but the speakers never aligned to where I could here the music. I had to press on them to get the speaker close enough to my ear drum.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, we really appreciate your feedback. The Ultra Open Earbuds are designed to rest gently on the outer ear using a flexible cuff, delivering spacious sound through OpenAudio technology. For better alignment, you might try rotating the earbuds slightly forward or backward, making sure the ear cuff is seated securely, adjusting them higher or lower on the ear, ensuring the speaker grille is directed toward the ear canal, and keeping hair or accessories from blocking the speaker area.

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds! They're so comfortable that I can wear them for hours without any irritation. The audio quality is absolutely immersive and the best I've ever heard!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose ultra open earbuds have the best sound that I’ve heard on open earbuds, but the mic is worthless. The touch controls are great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience with us. We’re delighted to hear that you find the Bose Ultra Open Earbuds to have the best sound among open earbuds, and we truly appreciate your positive feedback. These earbuds are designed to combine open‑ear innovation, immersive sound, and all‑day comfort. Their cuff‑like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding your concerns with microphone, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great produce and service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Replaced my Apple AirPod Pro with these headphones! Would recommend to anyone. Best Buy made it easy to do in store pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she loves them. She said that they are comfortable and easy to use. The sound quality is amazing and she would recommend these wireless ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for calls and or meetings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and comfort level are phenomenal. Unfortunately the mic and battery life not so much. I was hoping to use them for work meetings but i received too many complaints about the spund quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thanks for sharing your feedback! We're glad to hear that the sound quality and comfort of the Bose Ultra Open Earbuds exceed your expectations.

      In stereo mode, the earbuds should provide up to 7 hours of play time or up to 48 hours of standby time (with no audio playing). We're sorry to hear this hasn’t been your experience so far, but we truly appreciate you sharing it with us. For more details and support regarding battery life, please refer to this article: https://bose.life/48jkFsA.

      Additionally, you can check this link for information on microphone quality https://bose.life/46pwlYj. We especially recommend following the steps to reboot the earbuds, which may help resolve the issue.

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent quality, exceptional sound and extreme c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, definitely not cheap but well worth the price. Very comfortable and dont really move especially when sweating. Sound quality is great and doesnt require full volume... Overall 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose did it again-great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the price was too high for the Bose Open-ear earbuds, but I couldn't help myself. I have older headphones made by Bose that are still better quality than other brands. I wanted to try out earbuds by Bose and chose these for the reviews of not falling out of the ear. I have a different brand, and they just don't stay in my ears, even if I'm not moving my head too much. These are the best earbuds I've tried so far! The sound is amazing for something you just want when you go for a short trip or walk/hike. I was always using headphones so I wouldn't lose other earbuds while hiking (made that mistake once!). Believe me, these stay put as reviewed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Busy lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Boss ear buds for my husband Christmas gift and he love it. It's so comfortable when put it in the ears,, the sound is awesome and the battery charge last a long time. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get it only if you want to splurge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you'd think it'll have wireless charging and much longer battery life. Sure, the audio quality is top notch. But for an open earbud, I think it's over priced even with the sale. The color blue is nice though. Get this if you want to splurge and are Bose loyalist. But if you're practical, you will want something better-- with more features, and for a lower price point.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us! We truly appreciate your thoughts and understand your concerns regarding value and features, and appreciate the opportunity to clarify. The Bose Open Ultra Earbuds do not have built-in wireless charging; however, you have the option to purchase a Wireless Charging Case Cover, which allows you to charge the case wirelessly using a charging pad. This accessory provides added convenience for those who prefer wireless charging solutions. Regarding battery life, the earbuds offer up to 7 hours of playtime with Immersive Audio turned off, 4 hours with Immersive Audio on, and 3 hours when both Immersive Audio and Auto Volume are enabled. Additionally, the charging case provides up to 19.5 hours of extra playtime when fully charged, ensuring you have plenty of listening time throughout the day. If you’d like to learn more or explore accessories, please visit https://bose.life/49SSe5s We’d be happy to assist you further.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Can wear all day, so comfortable and the sound is amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are great sound is amazing , taking calls is great an extremely clear on both ends worth the money very happy with them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I buy Samsung Galaxy headphones to match with my phone; however, I wanted to try something different. I have to say that these are WONDERFUL. The cuff is weird at first, but you will get use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose- Ultra open ear true wireless open earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase! I love the fit and the sound quality is great. I enjoy being able to still hear stuff around me but still be able to listen to my music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them! Doesn’t hurt her ears after extended use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Work in progress

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky design, felt uncomfortable and didn't stay on but the sound quality was good and the battery life was great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Helen,

      I am pleased to hear that you love the sound quality and battery efficiency of your Ultra Open earbuds.
      In order to get the best comfort and experience, as the earbuds should feel like you are wearing nothing, please check our fit guide: https://bose.life/4dFT2cl

      For further help, please contact us directly: https://bose.life/3rykPZR Lau - Bose Customer Support bose