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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1787 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the Ultra Open-Ear True Wireless Open Earbuds for their excellent sound quality, comfortable fit, and long battery life. The open-ear design is also a plus, allowing users to hear their surroundings. However, some customers have experienced connectivity issues and feel the volume could be louder. A few also believe the earbuds are overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,787 reviews
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves them. He’s a runner and was complaining about ear fatigue with his old, in ear pods. These also sound good while allowing him to hear his surroundings

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Diamond

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit very well in the ears; however, call quality is poor when using them outdoors in windy conditions, and sometimes they don’t connect to the phone when taken out of the case. Because of these issues, I returned them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, we're glad to know that the earbuds fit you very well. The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can greatly improve call‑quality performance. Blocked microphones can lead to muffled or poor audio for the person on the other end of the call, so we always recommend making sure the microphones aren’t covered by headwear and that the earbuds are positioned correctly on each ear.

      Regarding the call‑quality issues and the occasional disconnection, these can often be resolved with a few helpful steps. We’re sorry to hear that you’ve already returned the earbuds, but in case you ever decide to try them again, or if you just want the information, here are some links that may help:

      For microphone issue: https://bose.life/4r4V0Kz

      For Bluetooth connection issues: https://bose.life/3LHTRth

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. I have trouble keeping regular earbuds in and I don’t have any problems with these. They don’t hurt my ears even after listening for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good conectivety excellent sound quality excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clip and go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these earbuds. Great fit and very comfortable. Sound quality is amazing. Battery lasted about 6 to 6 1/2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds they are very excellent sound is Christy the base is high and easy touch feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the 3 generation of air pod pros and these are a great alternative if you didn’t want to go the Samsung route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I can wear them all day and can connect to two bluetooth devices switching between them with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and great sound. I purchased this for my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this Bose headphone. It might look different but fit perfectly on the ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to for hyrox training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was a little hesitant to purchase these because I never had a pair of headphones like these but I am glad I did. Great for running.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Mr miguel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very well when you use in home or office. But in the street is no good losses connection you no listen nothing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience. The Bose Ultra Open Earbuds are designed to deliver immersive audio and all-day comfort, letting you enjoy the perfect blend of your playlist and the world around you.

      If you're experiencing connection issues, try the following troubleshooting steps: http://bose.life/4nTlNYY

      NJ - Bose Customer support bose

  • Rated 3 out of 5 stars

    Not as awesome as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and I like the way they sit on my ear and everything plays good and I can hear whatever I'm listening to well. But when I talk to somebody they say that there is a echo and they can't really hear me. So that is a sucky thing and makes me very sad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for sharing your experience, we truly appreciate your feedback. We’re glad to hear that the earbuds feel comfortable and that the sound quality meets your expectations! We appreciate you letting us know about the echo issue during calls. We’d love to work with you to resolve this and make sure your earbuds deliver the best possible performance.

      To help with this concern, check our support article at https://bose.life/4pj4114 which will address your concern. Hope this helps!

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Its nice to listen to my tunes and have quality sound while still being aware of my surroundings while riding the subway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Fast,Easy and Convenient!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the most convient store to shop at.I go to the one in Dartmouth,MA IF THEY DON'T HAVE YOUR OTEM THEY WILL GET IT SHIPPED TO YOUR HOME AT MO EXTRA COST WAS SUPPOSE ARRIVE IN 3 DAYS WAS DELIVERED IN 1 DAY WOW.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not plug my ear and i can still make conversation with anybody while listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pain free listening!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Only earbuds that don't cause pain in my ears throughout the day.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Low volume and bad mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest issues were sounding like i was in a small echoing room to anyone i talked to (whether bluetooth to ipad, laptop or phone) and limited volume. These were major factors in returning these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi BenjaminR, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly enhance call quality. If the microphones are blocked, it may result in poor sound for the person on the other end of the call. To ensure the best performance, please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on your ears.

      You can find more detailed guidance in this helpful link: https://bose.life/3YvjYXe

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for any activity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use noise cancelling headphones at the gym but i love these for wvery ither activity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Michael

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and Comfortable Sounds great I’ll recommend to everyone

    I would recommend this to a friend