Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,985 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Answer to Problem

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be one of the best purchases. I have tried multiple kinds of earbuds and none will stay in my ears, always popping out. These set in nicely, are comfortable and sound wonderful. Battery life is enough for what I use them for. Very happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose brought it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Bose, this is an excellent price with quality sound. It is awesome for everyday workout including running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok but

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to test and see how it is because I never had anything like it and Bose always make good sounding headphones. I love the style it kinda make it look like it’s a pair of earrings. The sound I would rate it a 7 out 10 it could be a bit louder and have a bit more bass. My issue was the price I don’t think they are worth the price $90-100 is a better price point for them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable to use...the sound is very clear and crisp

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose nailed it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These can take a little bit to get use to. I do find the to be very comfortable now . The sound quality is good and excellent battery life. Very easy to connect to your phone or tablet. I also found out they have a pretty good range for connectivity from your device before break up starts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality,horrible connection issues@ 2 months

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones great sound and have been amazing! But my only problem with them and this is happening here as of late. They disconnect and don’t play any audio. I’ve unpaired them repaired them deleted it from my device and repaired it to the hose app and I have been met with this issue over and over again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how much I really enjoyed these headphones. They are excellent for using at work, I highly recommend these. Especially if you prefer to have earbuds in while driving, they are perfect for letting you be completely aware of your surroundings while listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds bose.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound of this earbuds from bose, nice color, also connect fast to the cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great because I am aware of my surroundings and I don’t feel like I’m in a vacuum. I mainly got them for when I’m walking my dogs but they are becoming my “go to” earbuds. They may look a little strange at first but they are really comfortable and they sound really good! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open ultra buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for hearing your audio while being tuned in to the outside world. Bose sounds quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my girlfriend and she loves them, she even bought some stickers to design them and they look great, the sound is good and very practical while shes at work

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds so far, other styles hurt my ears, or won’t stay in. These are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stars based on PHONE CALLS, MUSIC SOUND QUALITY 10

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality 10/10 Voice cancellation 8/10 since it has none on music but you can change by raising up the volume Phone Calls Quality 0/10 Not great for phone calls , I changed settings setting it on stereo or another mode where its not immersive . no one can hear me, I can barely hear them in a barely loud area . I dont understand why the quality of the call cant be like the sound quality of the Music . The 3 star review is only based on calls but if you are just going to listen to music , its a perfect 10/10 ,Adjust them as well because sometimes it may sound lower but if you push them a bit higher you can hear it very clear wihtout needed much volume PERKS- I still recommend them if your ear hurts with regular earbuds for MUSIC CONS-If you are going to do just phone calls, Consider anohter type of earbud

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Joe,

      I am glad to hear that you love the sound quality of your Bose Ultra Open Earbuds when listening to music, but sorry you are not fully satisfied during phonecalls.

      I would suggest making sure you are correctly wearing the buds to avoid blocking the microphone. You can find our fit guide here: https://bose.life/4efpjYn

      If you need any assistance or have questions, please don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Good Open Ear Sound with Bad Microphone Quality

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way they fit my ears, I could barely notice they were there after a while. The sound quality wasn't too bad for open earbuds. My main problem with them and the reason I returned them was the microphone quality during calls was terrible. I hope it is something they can fix in a firmware update, but none of the updates fixed it during the time I had them.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Loren, I'm sad to hear you returned the Ultra Open Earbuds, though you did like their fit and their sound performance. If people on calls are complaining about your mic quality, make sure the mic holes on the inner edges of the earbuds are not blocked. You can also try resetting the earbuds; our customer support team will help with that, and with any other related troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Best regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds for my daughter on her birthday but regrettably she asked me to return them. I am a big fan of the Bose name but in spite of the sound quality she claimed they were too heavy on her ears and uncomfortable.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello there! We truly appreciate you letting us know that you’re a big fan of Bose, and thank you as well for sharing your feedback on the sound quality. We’re sorry to hear that the earbuds felt uncomfortable for your daughter, and we completely understand your decision to return them. If you need any further assistance in the future, please don’t hesitate to reach out to us through the following link: https://bose.life/contactus we’ll be happy to help!

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Pretty awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used all kinds of different earbuds and the like over the last few years and I would have to say that I like these more than all the others. Pretty good battery life, the sound could be a tad better, and they are extremely comfortable to wear for an extended period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    bose ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them. fit well sound good . learning to adjust volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Unique, good sound, but not great for phone calls

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these clip on so they aren’t in the way of earrings or glasses. The sound is very good for an open ear bud. Sadly though, I am unable to use these for work calls - the person couldn’t hear me so I had to go back to my other ear buds. I still like these for listening to music or to use with my IPad, and the immersive audio feature is fun!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Grip Default

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It depends on the shape of your ear how they fit. The volume for me is not loud enough. When I attempt to adjust the earbuds, they go back how they were and my volume goes back down. They might work better for others, but not as well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Surprisingly useful

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that i can wear these for hours and have no discomfort. They sound great and they’re perfect for when you are not trying to block any noise and yet still be able to listen to something without bothering others.

    I would recommend this to a friend