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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1997 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,997 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable but I have connectivity issues often. Also experiecing static and one or the other continues to disconnect often for no apparent reason. Or, sometimes they neither of connect at all. Takes 2-3 tries before I can get a connection. Poor product overall but they look nice. Lol

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Jess. Thank you for choosing the Bose Ultra Open Earbuds. We designed them to offer comfort, an open‑ear listening experience, and reliable performance, so we’re sorry to hear you’ve been experiencing connectivity issues. We understand how concerning it can be to experience static, disconnections, and multiple connection attempts, especially when you simply want your earbuds to work smoothly.

      We appreciate you sharing this with us, and we’re here to help. To assist with the connectivity and audio issues you’re encountering, please try the troubleshooting steps in the link below, they often resolve concerns like static, pairing delays, or earbuds disconnecting:

      https://bose.life/4rjZDRc

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open buds review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality and sound, Bose again did not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely in love with these earbuds! They offer incredible awareness of my surroundings, which is super important. Plus, the sound quality is nothing short of amazing—every note is crisp and clear, revealing details in songs that I never noticed before. I can’t recommend them highly enough! I’ve let a couple of friends try them out, and they were so impressed that they both ended up buying their own pairs!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice on earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and very light on the ears. I would recommend this product .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Sound quality is great, and would 100% recommend Bose headphones over any other brand

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sound and they hook on my ears and stay put unlike earbuds that must stay in your ear. I travel via planes a lot and they were perfect and sound great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Takes some getting used to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of bose. Had them for years but these take some time to get used to. Sound is great but comfort is so so. I cant wear them for long periods of time. I bought these because of my hearing issues. Thought it was a great concept and love how yoy can still hear everything around you. I am sure they will be improved them with time.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. With their combination of skin-safe materials, a fully open design, long battery life, and unparalleled comfort means you can leave the earbuds on all day. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/4ryN195 which includes tips to improve your wearing and listening experience.

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were perfect for a gift. They fit just right

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great with Music, poor with Calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great with music / media but sounds very hollow on the other side on phone calls. I was told I sounded like I was far away from the phone

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Ykay! We’re really sorry to hear about the experience you had during calls. That’s definitely not what we want for you. While your headphones may sound great for music and media, call performance can sometimes feel different depending on a variety of everyday factors. You may try checking our helpful guide on the link with a few simple steps that can often improve clarity and overall call quality: https://bose.life/4pPQMWH

      We hope it helps get everything sounding just the way you expect, and if you ever need more assistance, we’re always here for you just contact us using this link: https://bose.life/49SSe5s bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot the sound quality is good and love how they stay in place. But I didn't like the button controls. Only 2 buttons and a lot of options. I feel like they are trying to do to much I was never able to get the volume down to work only up. And for what you pay for them I honestly wasn't that impressed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to get replacement AirPods but decided to try these since they’re made for Apple. The sound is fantastic and they’re super comfortable! Easy setup, too!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good ear phones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with mine. They fit on my ears just fine. Bose products are a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got to try them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly great at hearing simultaneous outside and what you want to hear at the same time. Wasn't sure what to make of these until I decided to stop reading the reviews and make a decision for myself. After purchasing a pair I'm very pleased with these. In ear buds are great but if you have to hear other people or noises around you at the same time can of course cut of the outside noises. These new Open ear buds give you the perfect balance of hearing both at the same time. I would highly recommend getting a pair for yourself and see how great these are. A game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recomend 100000%

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones!! You can't even feel you have them on, really confortable, you can hear the music really clear and still be able to be aware of the surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for running and or biking. They sound great but they never fall off the ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review after 8months use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are wonderful, music sounds great and super comfy when going on runs. Battery life is solid and honestly the quality is just fire.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea but don’t hang on the ears properly, still great earbuds though!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback! We’re delighted to hear you’re enjoying the earbuds, and we also understand your concern about the fit. A secure and comfortable fit is key to getting the best sound quality and overall experience. To help with this, and we have a helpful guide with tips you can try. You can check it out through this link: https://bose.life/4a00MY8

      We hope this guide helps improve the fit so you can enjoy your earbuds even more.

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    perfect fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. The battery lasts a long time, both the earphone and the case. It's very light and the "ear cuff" shape is very good because it doesn't fall off, even when I'm running - I have ear piercings and it doesn't bother me at all. The sound isn't that loud or that good, but that's not its main purpose because it's an "open ear". However, it may not be a good choice in a noisy environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, I don’t need to put the volume down when people start talking to me

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great pair to replace your old headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to wear without being absent in whats going on around you

    I would recommend this to a friend