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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1998 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,998 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for calls and or meetings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and comfort level are phenomenal. Unfortunately the mic and battery life not so much. I was hoping to use them for work meetings but i received too many complaints about the spund quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thanks for sharing your feedback! We're glad to hear that the sound quality and comfort of the Bose Ultra Open Earbuds exceed your expectations.

      In stereo mode, the earbuds should provide up to 7 hours of play time or up to 48 hours of standby time (with no audio playing). We're sorry to hear this hasn’t been your experience so far, but we truly appreciate you sharing it with us. For more details and support regarding battery life, please refer to this article: https://bose.life/48jkFsA.

      Additionally, you can check this link for information on microphone quality https://bose.life/46pwlYj. We especially recommend following the steps to reboot the earbuds, which may help resolve the issue.

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice feeland great sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! Feels nice on the ear, neat buds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and love them! Use them for cycling and around work. Love them for the ability to hear my sureounds in bith environments. Highly recommend, sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Comfy but not worth the price tbh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They may be the most comfortable earbuds I've used, but it's got the same issue 99% of bluetooth earbuds have, no LDAC. LDAC is the only compression that doesn't lose background music or soft sounds and that cuts out on these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Maude, thank you for feedback. It's great to hear that these are the most comfortable earbuds you've used! I understand how important LDAC is for high-quality sound, especially for background music and soft sounds. No worries; I've shared your feedback internally.

      Kelly - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them very easy to wear when working out you barely know they are there. I like this new style of headphones. Sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beautiful and Get the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am by no means a “tech person.” Extremely easy to set up. Color is beautiful! I decided to branch out from AirPods for something more comfortable, and this was the right call. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Won’t fall out of your ear!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore for about 2 months and started to get a little bit of a static. love how they won’t fall out of your ear as much as airpods do. Thinking the status has to do with not having the correct OS. Overall great earphones.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very comfortable that you will forget you wear it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theone thingthat i dislike about this product is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Item returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a loud as I expected. They are comfortable, definitely an acquired taste.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love so comfortsble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much so comfortable so far csnt wait to wear more to try

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Bose ultra open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perpect for listening music,and comfortable to my ear,love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was gift to my wife she loved very comfortable and beautiful sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent, i think its more for people with small ears.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear that you find the sound quality to be enjoyable. Comfort is key, and we truly appreciate you taking the time to share your experience.

      For tips that may help improve both fit and performance, be sure to check out our helpful support article: https://bose.life/4siMJE3 We hope this enhances your listening experience even more!

      Klariss – Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife as she has skin issues that cause discomfort with regular ear buds that sit in the ear. These sit right outside the ear canal and they're perfect for her. The quality of bose products can't really be beat either.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , sounds amazing superior quality top of the line

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband and he loves them! He uses them every day and he says they have amazing sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they fit. I do not like the in the ear earbuds. These are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose ultra open earbuds have the best sound that I’ve heard on open earbuds, but the mic is worthless. The touch controls are great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience with us. We’re delighted to hear that you find the Bose Ultra Open Earbuds to have the best sound among open earbuds, and we truly appreciate your positive feedback. These earbuds are designed to combine open‑ear innovation, immersive sound, and all‑day comfort. Their cuff‑like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding your concerns with microphone, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easily used. Clamps on ear with ease

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    For just indoor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met the precise quality of bose towards music quality, comfort and weight. During driving can't able to hear calls and always you need to keep hand on ear buds to push more in to ear canal to hear out.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Murali, I am glad to hear that you are enjoying the sound quality, comfort and weight on our Ultra Open earbuds. if you are finding difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose