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Customer Ratings & Reviews

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Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,791 reviews
  • Rated 5 out of 5 stars

    Game changer in open air conduction earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided for this open earbuds after trying the alternatives in the shop by Shokz. I am a great fan of this kind of earbuds and I was aware of their limitations, open air or bone conduction. I was not convinced by the sound of the new open air Shokz, so I decided to give a try to the Bose, and my first impression was great. I am delighted with the sound and experience. It is really a game changer, and the recent firmware updates have improved a lot the sound and connection. Although I agree that the price is high, the results deserve the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    These are great for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve done bought, they work great for me having ear deformities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They Work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok. Sounded great, but it definitely takes some getting use to, and practice, putting on. The sound quality also depends on how you put them in your ear. It's takes a minute to find the right spot.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound of the Ultra Open Earbuds! It's true that a product with an initially unfamiliar design will take a little getting used to; however, if worn correctly, the Ultra Open Earbuds will supply rich, satisfying audio and a secure, yet feather-light grip. Regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls were not clear to those you speak with, also the clip hurt my ear. I returned the item.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.

      For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5

      We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus We’ll be glad to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just what I needed for my oddly shaped ear holes. Lol. They stay on my ears at the gym and working on equipment, which I do for a living.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headphones I’ve ever used!! I tell everyone!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using earbuds for a longtime and i usually have to remove or use only 1 earbud so i can hear my surrounding or when talking to a person. Now, i don't have to remove it and sometimes i forget that i'm wearing it coz for some reason it feels light when you clip it to your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love my new Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear phones I’ve had, way more comfortable than Apple and look nicer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dont miss on these! Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! If your considering shoks dont miss on these. Hands down the best open ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great customer service (Bose).

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great for the gym. Not the best in nosing Environment.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    LOVE AT FIRST HEAR!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These dudes are awesome! My ears are tiny and the the regular earbuds hurt after a while. This is ideal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for everyone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them some time I feel like I don’t have them on

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Christmas gift fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He don't think they are loud enough. Other people can hear what you are listening to.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sherita, I'm sorry to hear your husband doesn't find the Ultra Open Earbuds loud enough! When worn correctly, the earbuds will direct plenty of volume and rich-quality audio into your ears, without other people being able to hear any detail of the music unless they get up close. See here for a useful guide: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. If issues persist, your husband is welcome to get in touch with our support team, so we can assist further. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Amazing after the first week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! However for the first week of wearing them they were extremely uncomfortable. Also when u have the volume all the up, other people are bound to hear it. But over all, the volume is good and its nice to not have to take them off or pause the music when someone approaches you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pastor Walter Blalark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great for reducing noise level. The Sound like your right at A concert however you have the controll of the Sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Open Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great product! I really recommend this earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound and easy to put on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is phenomenal just a little afraid it can fall off because i have elephant ears. typical bose value but you do get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just e

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift for my son's 28th birthday. He says the sound is excellent and he can also he when someone is speaking to him.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. I have vertigo and do not like anything in my ears. This is perfect for me and I don't even realize I have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Nice Try Bose, try harder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big Bose guy. You name it i probaly got it. When i saw these i could not wait to pick these up. Bose need to go back to the drawing board with these. I know they are open air but the aound should not suffer becaue of that. I purchaed these on a Friday and by Monday morning they were returned. The sound is very shallow and when you are on the phone people complained about me sounding like im across the street. Yes i had them on correctly. I was in an office environment iy was better but the mall forget about it!! The design is fire. I think the next ones will be better but for now i had to pump the brakes on these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for providing your feedback, we're glad to hear that you enjoyed the design of the Ultra Open-Earbuds. Sorry that you faced some issues with using the call feature, thanks for ensuring that these are securely placed on your ears, you can find some additional troubleshooting here - https://bit.ly/3ww4pUo If you require any additional support with your product in future, do not hesitate to reach out to us directly via https://bit.ly/3UNtwsQ
      Tegan - Bose Customer Support bose