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Customer Ratings & Reviews

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Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,791 reviews
  • Rated 5 out of 5 stars

    Wifes gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these almost never takes them off. She was a littlenupset about noise canceling but if actually does a good job.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Bose Open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones for running! A little pricy, but overall with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, easy to used, hold very comfortable on your ears

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not alot of gain to the volume. Most every device has to be ran full blast have decent and equal volume to the surrounding noise

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. We're sorry to hear that you found the volume output insufficient, especially in comparison to surrounding noise. Your feedback is valuable, and we'll take it into consideration as we continue to improve our products.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love them for just for music. They are so very comfy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Open Ear Buds available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, without isolating from surroundings!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a premium quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sorry. But Bose made a big mistake. I tried the set and found sound is moving between left and right devices without any reason. I can’t say this is a premium earbuds. Sorry BOSE

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm sorry to hear you experienced issues with connection when using the Ultra Open Earbuds. I recommend following the troubleshooting steps outlined on this help page: https://bose.life/40yCpwc. If you still need assistance, please feel free to get in touch via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Ear Bud, Great Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like quality sound but don't like having a typical ear bud stuffed in your ear. The Bose Open Ear Bud Ultras will be a great option for you. After 3 days of wearing these 16hrs a day, I will say out of any ear bud I own these are by far the most comfortable. They are very light weight and apply very little to no pressure to my ear. Which is always my biggest complaint with ear buds. The Bose Open Ear bud Ultra's have a very easy to use single button control that stays tucked out of the way behind your earlobe, which I find to be a great feature in comparison to other brands that I own. I always have had an issue with bumping the buttons on others while I'm working, which leads to accidental hang ups if I'm on a phone call or even skipping a favorite song. Battery Life is a big must for me as well, After using these for three days I haven't had to charge the case yet. If you need a ear bud that allows you to listen to music and also be able to hear what's going on around you, look no further. Now to the just ok things, volume level is lacking a bit. In louder environments such as the automotive shop I work in it can get loud and make it a bit harder to hear my music or phone calls, But that's kind of expected. The unique Immersive sound setting seems to be a bit glitchy, it tends to cut in and out, which I'm sure will be fixed with a firmware updated. those are the only two things that stopped me from giving a 5 star rating on these. Much like any Bose product there is an App. to control things like the EQ and quick functions which can be customized in the app. All in all these are a great sounding high end ear bud that wont hurt your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Get em!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really surprised with the quality despite how they fit on the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing quality! Love them and wear them daily!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They woork great and I have really small ears and they fit great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Costly but well worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little buds. Small, powerful and great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. It’s hardly noticeable around the ear, but I do find myself having to adjust it for the best volume range. For the best experience download the Bose app

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with the Ultra Open Earbuds. I am glad to hear that you love this product. Please note that they do have an automatic volume control feature, accessible in the Bose Music app, that helps you hear your music evenly as your environment changes from quiet to loud and back.

      If you have any questions, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and does not hurt the ears would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, I been using them for a long time and I can recommend them for people that likes to hear their background while also listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a pair for my wife. she loves them too. work great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy with these headphones super nice and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product good quality and sound perfect for my

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended for quiet places

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really feels like you are not wearing anything. Volume is not as much as the in ear ones but still good. Hard to ear if you are in a noisy place

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool design. I really like the way it fits on my ear

    I would recommend this to a friend