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Customer Ratings & Reviews

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Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1791 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,791 reviews
  • Rated 2 out of 5 stars

    My Bose earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not good, the person can never hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that you’re having issues with your earbuds. The Bose Ultra Open Earbuds’ microphones are designed to capture your voice clearly during phone calls while still allowing ambient sound to be heard.

      If you encounter any problems with the microphone, please follow the troubleshooting steps provided in the link below. http://bose.life/46CmOgE

      NJ - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for high movement activities. Worth every penny.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Move along

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality is absolute trash. After 3 weeks of trying to make them work, it was too late to return them. Everything else is okay but the call quality appears to be something a senior manager decided to ignore to push the product out. No way and engineer let this slide without being overridden. Price point vs comp at this quality level is not okay.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Wilbur,

      I am sorry to hear that you are not happy with your Ultra Open Earbuds during phone calls. To make sure you are getting the best comfort and audio experience during those calls, please check our fit guide to understand how to correctly wear the earbuds, without blocking the different microphones: https://bose.life/4dFT2cl

      For further assistance, you can always contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Ear Buds or Ear Ring

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of Both World Stay focused on what you are doing with external awareness Top Class made add on like a ring and fashion on ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I lovet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear phones I don’t use something like that before

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too short lived for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. The right ear bud failed after 1 year 4 months, just outside of warranty and Bose was zero help. They had me reset them and they worked for another week then failed again. There are less expensive alternatives that will probably last as long or longer.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience—we’re truly sorry to hear about the issue with your right earbud and the frustration it’s caused. While we regret that the reset only provided a temporary fix, we’d still like to help. Even beyond the warranty, we may be able to offer service options or solutions that could make things right. If you're open to it, we’d appreciate the chance to take another look at your case.

      Please feel free to send us your product details or case number, and we’ll do our best to assist you further.
      Here's the link: https://bose.life/48EXztC

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best earbuds!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter because mine were so amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good over all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the volume controls features were designed better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Bose product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t think of anything wrong with them. I really like how after hours of using them you forgot that you’re Wearing them. Probably calls are not the best, but I can live with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay but not for the cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones were mostly used for running. It hasn’t even been 3 months yet and the left earbud is already going out/not charging.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Julie. Thank you for your valuable feedback. We're glad that you were able to use your earbuds for running as they are excellent for exercise, thanks to their confident stability on your ear, powerful sound, and open design. While we strive to design products that endure daily use, performance can sometimes be affected by various factors. You can try the troubleshooting steps outlined in this link here http://bit.ly/46Fm1gd. Please feel free to contact us via http://bose.life/globalsupport should the issue still persists after doing the steps provided. We're always here to help! Kurt - Bose Customer Support bose

  • Rated 5 out of 5 stars

    I love that

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking I would have to return it but it is a wonderful device that transports you to another world, META really did an incredible job with better functions than the Apple vision pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose open earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds work great especially when I am at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I use it everyday. It's the Best of both worlds!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earsots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 20 minutes your ears start to hurt a little

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for music..BUT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing for music listening. But these are probably the worst head phones i have owned to talk with. I had them replaced by bose but the new ones had the exact same issue. The person on the other end was barely able to hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy you like the sound of your Ultra Open Earbuds, Izman! If people can't hear you well on calls, ensure your earbuds are being worn correctly and that nothing is blocking the mic holes. Our support team will help you get the best our of your earbuds too: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality small size, the price is correct for the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With helping me immediately get the earbuds I need

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough and expert help! With helping me immediately get the earbuds I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard pass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely not for everyone. Honestly the phone call quality is terrible and music isn’t that great at all. Not worth the price tag at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible phone calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls are terrible but otherwise good buy to listen music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We’re glad you’re enjoying the Bose Ultra Open Earbuds for music. Ultra Open Earbuds combine an innovative open‑ear design, rich Open Audio sound, and all‑day comfort, their cuff-like fit keeps your ears open to the world while delivering private, immersive audio. If you’re experiencing microphone issues, please follow the troubleshooting steps in the provided link: https://bose.life/3LXUSNK

      NJ - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome and really feel de change, i have other brand and is super different feel. Recomended

    I would recommend this to a friend