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Customer Ratings & Reviews

$229.00
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Comp. Value: $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2011 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,012 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dissapointing considering they're a Bose brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is good but phone conversations are horrible!!! Buds do not keep a charge as long as stated. I can have the left bud at 50% and the right at 10% about tondie. Both are charged/recharged and worn together. I have other Bose products and have been very happy with them with no issues. Very dissapointed and feel ripped off with these buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mike, we are sorry to hear these aren't meeting your expectations, if your earbuds aren't keeping a charge we would suggest reaching out to your local support so we can assist you with this further.
      please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Review on Bose ear bud clips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all is cracked up to be. I purchased them because of the quality of the brand, but so disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Edward, thank you for sharing your experience with your Bose Ultra Open Earbuds. We truly appreciate you taking the time to let us know about your concerns, and we’d love the opportunity to look into this further to help ensure your earbuds perform as intended.

      Please connect with our customer support so we can assist you: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a friend because I loved mine so much! He loved them too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very comfortable and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I found them and Best buy and I bought them and I liked them a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone! They are great when you are on the move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds or Ear Ring

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of Both World Stay focused on what you are doing with external awareness Top Class made add on like a ring and fashion on ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this type

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and I would like them in a brighter color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good over all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the volume controls features were designed better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Bose product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t think of anything wrong with them. I really like how after hours of using them you forgot that you’re Wearing them. Probably calls are not the best, but I can live with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love that

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking I would have to return it but it is a wonderful device that transports you to another world, META really did an incredible job with better functions than the Apple vision pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for high movement activities. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I lovet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear phones I don’t use something like that before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earsots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 20 minutes your ears start to hurt a little

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Move along

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality is absolute trash. After 3 weeks of trying to make them work, it was too late to return them. Everything else is okay but the call quality appears to be something a senior manager decided to ignore to push the product out. No way and engineer let this slide without being overridden. Price point vs comp at this quality level is not okay.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Wilbur,

      I am sorry to hear that you are not happy with your Ultra Open Earbuds during phone calls. To make sure you are getting the best comfort and audio experience during those calls, please check our fit guide to understand how to correctly wear the earbuds, without blocking the different microphones: https://bose.life/4dFT2cl

      For further assistance, you can always contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Great for music..BUT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing for music listening. But these are probably the worst head phones i have owned to talk with. I had them replaced by bose but the new ones had the exact same issue. The person on the other end was barely able to hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy you like the sound of your Ultra Open Earbuds, Izman! If people can't hear you well on calls, ensure your earbuds are being worn correctly and that nothing is blocking the mic holes. Our support team will help you get the best our of your earbuds too: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Hard pass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely not for everyone. Honestly the phone call quality is terrible and music isn’t that great at all. Not worth the price tag at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    With helping me immediately get the earbuds I need

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough and expert help! With helping me immediately get the earbuds I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter because mine were so amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ouch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the concept of being able to listen to music and hear the world around you. The item itself was light weight and stayed on while moving around but after a while of wearing it my ears would hurt. The item put alot of pressure in one spot hurting me . The audio wasnt too bad but using it for calls was a no go. There was constant complaints that the other person on the call couldnt hear me. I ended up returning it. For the price it wasnt worth it . I expected better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear. The problem is the sound. Its very low, very hard to hear anything. And when on a call, nobody can hear you! I love Bose products, bit this one is a big miss!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the comfort of the Ultra Open Earbuds, Jayson, but I'm sorry to hear you're disappointed by your sound experience! Hearing your music, and getting people to hear you on a call, should not be an issue, so please contact our support team for assistance. Regards, Fiona M. - Bose Customer Support bose