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Customer Ratings & Reviews

$229.00
Save $70
Comp. Value: $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2011 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,012 reviews
  • Rated 2 out of 5 stars

    Too short lived for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. The right ear bud failed after 1 year 4 months, just outside of warranty and Bose was zero help. They had me reset them and they worked for another week then failed again. There are less expensive alternatives that will probably last as long or longer.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience—we’re truly sorry to hear about the issue with your right earbud and the frustration it’s caused. While we regret that the reset only provided a temporary fix, we’d still like to help. Even beyond the warranty, we may be able to offer service options or solutions that could make things right. If you're open to it, we’d appreciate the chance to take another look at your case.

      Please feel free to send us your product details or case number, and we’ll do our best to assist you further.
      Here's the link: https://bose.life/48EXztC

      -Jelyn, Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Conversations software need work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea very but need work. Music sounds great but when it comes to taking you can barely here your conversation and you sound far away to the person yiu talking to. Non of the background noise is block out

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback on our product. We're glad to hear that you appreciate the concept and enjoy the music quality. However, we apologize for the inconvenience you experienced with the call quality. We understand the importance of clear communication during calls and effective noise cancellation. We recommend visiting this link in order to address the microphone pick-up issues: https://bose.life/431eULD. If you would like further assistance, please feel free to reach out to us.

      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose open earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds work great especially when I am at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open ear headphones are amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style on these! I have always struggled with having earpieces in my ear and these help me still enjoy wearing headphones but not closing off my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I use it everyday. It's the Best of both worlds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome and really feel de change, i have other brand and is super different feel. Recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality small size, the price is correct for the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Such great volume and allows me to hear outside noise at the same time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted to love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these ear buds but they just didn’t do it for me. You can hear everything else going on when you have them on. May work well for others.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mari, I'm sorry to hear you weren't happy with you Ultra Open Earbuds. Please note that these earbuds don't feature noise cancelling technology. If you'd prefer a noise-cancelling option, we have several in-ear and over-the-ear products to choose from. I hope this helps! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Insane!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible set of earbuds. Definitely pricy, but there truly one of a kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father like it so much, he use every day, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Really loose

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my earbuds for phone calls although the sound was good when properly positioned which was always difficult to get, the person on the other line can hear everything. Not worth the price tag

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review! The Ultra Open Earbuds can be used to make and take calls, so if you're having related issues, please get in touch so we can troubleshoot these with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good at first until the right one stopped working.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We’re glad to hear the earbuds worked well for you initially. Regarding the right earbud that stopped working, we’d like to understand more about what happened and what went wrong. Please feel free to reach out, we look forward to assisting you further. You can reach us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved these ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just bought for the aesthetic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are pure @$$. I could stand the fact that they don’t have noise cancellation because of the design. I got these solely because I loved how they looked. What I can’t abide is how they constantly unpair from my devices and how trash they are for phone calls (no one can hear me properly on this). Even with the discounts they have on these frequently, it’s still a questionable investment.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tylor, I'm very sorry to hear your Ultra Open Earbuds are unpairing from your devices! If this is happening, try rebooting your mobile device, which can resolve such issues. If people are having trouble hearing you on calls as well, make sure you're on the latest firmware; version 4.0.22 was introduced to improve the customer's experience on calls. If these steps don't help, remember our support team will always be on hand to help you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product and the fast costumer service as well the quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you talk with other people they can hear you and they hear all the background noise. They are comfortable that’s about it.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Debra,

      I'm happy to see that you love the comfort of the earbuds. For calls, please make sure the earbuds are correctly positioned (https://bose.life/4a1X6T0) to make sure your voice is clearly picked up. I'd also ask you to contact us https://bose.life/contact if required.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Easy to paired

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, easy to paired and the app is really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear plugs ever .!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear plugs ever .!!! That you can get for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy accidents

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally got the wrong head phones but they still loved them!

    I would recommend this to a friend