Customer Ratings & Reviews
- Model:
- 881046-0200
- SKU:
- 12568662
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressive sound quality of the product, describing it as clear and full. There are no cons mentioned for this product.
This summary was generated by AI based on customer reviews.
I want to return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worth the money . Not loud enough and people cant hear u.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi! Thank you for sharing your experience with the Bose Ultra Open Earbuds. I understand you’re noticing that the sound isn’t as strong as you’d like and that others may have difficulty hearing you. We’re committed to helping you get the best performance from your earbuds.
To assist you further, we have a helpful guide that can improve the audio, please refer to this link: https://bose.life/4aow5vG
We also have a dedicated guide to optimize the microphone performance, please refer to this link: https://bose.life/3NGNvuZ
We hope these resources help enhance your listening and calling experience with the product!
Rein - Bose Customer Support
Low sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too expensive for the sound quality, no fitment options, volume very low, you can't hear the phonecalls correctly on this earbuds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you're disappointed of the Bose Ultra Open Earbuds.
By design, these earbuds don’t block out the world or have noise cancelling, however they do have an automatic volume control feature, accessible in the Bose Music app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, it is possible that you find the volume low for your music or during calls.
If you have any questions, or need assistance, please feel free to contact us:
https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
Wont fit all ear sizes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Depending on the shape and size of your ear, it may not fit. Bose dropped the ball on the design of these. When i push it in my ear it sounds okay, not their best work either. The sound i got was just mediocre.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear that the fit of our earbuds didn't meet your expectations. We understand that everyone's ears are different, and we strive to create products that fit a wide range of ear shapes and sizes. The design was made so that you can slide the earbud slightly up or down the outside of your ear to adjust for comfort,
preferred sound balance, or to avoid interference with jewelry. The fit also allows the wearer to exercise without the fear of losing one of the earbuds.
If you're experiencing discomfort or if the sound quality is not up to par, please reach out to our customer support team for assistance. We're here to help find a solution that works best for you.
Eric V. - Bose Customer Support
Not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Comfort of the ear is good -charging the device is fast - i cant hear the other person and vice versa when i am on a call.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Angela,
I am glad to hear that you love how comfortable the Ultra Open earbuds are and they fast charging.
If you experience issues during on a call, please make sure you are correctly wearing them to avoid blocking the mics. You can find our fit guide here: https://bose.life/4efpjYn
If you need further help, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Don’t recommend this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They was not compatible with my iPhone 15 when talking to family and friends always sounded like I was under water I wouldn’t suggest buying them if you have iPhone not for that price
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review, Angela! The Ultra Open Earbuds are compatible with the iPhone 15 per se, but I'm sorry to hear about the issue you had on phone calls. Make sure the earbuds are being worn correctly, and if the issues persist, our support team will be more than happy to take a look for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Worst brand on phone calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiving calls on thess ear buds is the worst experience i have ever had , they are horrible on call the other person on cant hear you as well as your self . But they are good on the music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Chris, thank you for your feedback. The Bose Ultra Open Earbud has a OpenAudio technology, it’s designed for moments when staying aware of your surroundings is key, like navigating busy streets or chatting in the park. The Ultra Open Earbuds are crafted to rest gently on your ears and direct sound inward, allowing you to stay connected to your environment while listening. That said, we're sorry to hear you experienced issues during phone calls, and we appreciate you bringing this to our attention. A few factors might help resolve the issue, such as ensuring the earbuds are worn correctly and that the microphone is properly positioned.
To help resolve this issue, you can follow the troubleshooting steps outlined in this link: https://bose.life/3K0UTiK and https://bose.life/4gk9TVb
Sophie - Bose Customer Support
Bose earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with my product. They do not stay in my ear and ppl cannot really hear me. I want to exchange them for something else
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Andrea, thank you for sharing your experience. This is certainly not the experience we intend for our customers, as we want you to be fully satisfied with our products.
Regarding your concerns with microphone, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5
We hope the troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.
Sophie - Bose Customer Support
Bose or booze
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had several other types of Bose's ear buds and headphones and was always impressed. These sound like a drunk version of them the sound quality is way below what I have come fo expect from Bose a major waste of money. They are horrible.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review of the Ultra Open Earbuds - I'm sorry to hear that you're not as impressed with them as you've been with your other Bose equipment! Please ensure that you're wearing the earbuds correctly for optimal audio performance: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. If you're still not happy with the sound, our support team will be happy to assist further via suggestions and related troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Overcharged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You put them on sale for $50 off the day after I bought them. When I called the agent jacked me around and would not take care of a refund.
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only Had them for 6 months before one ear bud went out completely and the other just plated muffled sounds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. I’m sorry to hear that one of your earbuds is producing muffled sound, that’s certainly not the experience we want for you.
Ultra Open Earbuds combine innovative open-ear design, rich audio, and all-day comfort. Their cuff-like fit keeps your ears open to the world while Open Audio technology delivers private, immersive sound.
If you’re experiencing muffled sound, please try the troubleshooting steps in the link provided. These steps are designed to help resolve the issue and restore the full performance of your earbuds: https://bose.life/4ofpDLj
NJ - Bose Customer Support
Its a crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. You can't even hear anything. Waste of money. Bose is good but this one no. Don't buy
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Maria, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with a cuff‑like fit, the Ultra Open Earbuds keep your ears open to the world around you while Bose OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.
Be sure to check out our helpful support article at https://bose.life/4pJxAJS which will help improve your experience. Hope this helps.
Klariss – Bose Customer Support
Decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not really like the sound on these . They are easy to connect but how they hang on your ear was not the best for my gym workouts
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your honest feedback, we really appreciate you taking the time to let us know about your experience with the Bose Ultra Open-Ear Earbuds. We’re glad to hear that the connectivity worked well for you, we’re sorry about the sound quality. Comfort and performance are key, and your input helps us better understand how the product performs in active settings. To help you with your Ultra Open-EarBuds here is a helpful guide to have the best experience of the product.
http://bose.life/4ovRBmq
Gem - Bose Customer Support
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont block out road noise or any noises. They seem to amplify the noise and annoy people i talk to. I will be returning them for something with noise canceling.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Robert,
The Ultra Open earbuds do not contain any noise cancellation technology, I would recommend you take a look at our QuietComfort Ultra Earbuds which do contain this feature.
Tegan - Bose Customer Support
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product would not fit in my ears. I have been buying Bose for a long time and this is the first issue I’ve ever had.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Farean, thank you for sharing your feedback. We're sorry to hear that the Ultra Open Earbuds didn’t fit well for you. They’re designed with a unique open-ear style to suit a variety of lifestyles, but we understand they may not be the right fit for everyone. To help, we have a quick guide that shows how to properly wear them for the best comfort and stability: http://bose.life/4oqjhsU
We appreciate your continued support of Bose, and we’re here if you need further assistance.
Daisy - Bose Customer Support
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the sound quality would be much better being Bose. Very disappointed
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Janette, I'm sorry to hear of your disappointment with your Ultra Open Earbuds! While these earbuds don't sit in the ear canal, Bose's OpenAudio technology will guide deep, rich-quality audio into your ears, making for a highly satisfying experience. If you find you're not quite getting the sound you'd like, don't forget to try the Equalizer in the Bose app, which can be accessed from the main product screen. This will allow you to adjust the bass, mid and treble settings to your liking. Also remember to give the Immersive Audio settings a try; these take what you're hearing and place it in front of you, as if you're always in the music's sweet spot. "Still" mode is for if you're staying in one place, whereas "Motion" mode is for if you're moving around your environment. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Battery life, Comfort, Sound quality
Have your own soundtrack without missing life
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Ultra Open Earbuds are very unique and innovative. I initially wasn't sure how to even wear them. Surprisingly they are comfortable, I never thought to have a design that wraps behind the ear lobe. I like how they are less likely to capture a lot of ear wax over time and need to be cleaned since they don't go into the ear canal. I've worn them for hours and haven't gotten any kind of ear fatigue. My kids even love wearing them and manage to keep them attached. I don't believe these are made for every situation. Since there isn't a good seal in the ear canal they aren't good for blocking out sound like when traveling in an airplane or out in the wind hence the “open” earbud. Think of it more like having your own personal boom box where you can still hear all the ambient sound around you but no one can hear your jams. I think this is good for outdoor activities where you need to hear for traffic and what not. These were awful for taking phone calls on. Even with adjusting placement the person sounded very far away. They could also barely hear me. I haven't had this issue with any of my other earbuds even other Bose. They worked ok for working out but I kept having the sensation that they were going to fall out. They didn't actually fall out but with enough sweat it seems like they might. When running I was worried the pounding steps would make them bounce on my ear lobes with most the weight being outside the ear but they didn't. Sound-wise they are Bose. I got a full spectrum of highs to lows. I loved watching movies with them. There's an Immersive setting that acts like a surround sound to me. These earbuds have a Still and Motion Immersive mode. Still is interesting but I'm not sure the use case. It makes the sound follow the source. So if you turn your head away the music is louder on the side closest to your device. The Motion setting allows you to move your head without changing the sound. Another feature is Auto Volume that will increase or lower the volume based on how much outside noise there is. Probably good for public transit. I think their battery life is great. I used them quite a bit and didn't have to worry about them running low or the case running low. The Bose Music app is super helpful explaining the product, changing settings, and instructing on wearing. With everything being touch these days I'm surprised Bose went with physical buttons but they work fine. Instead of things being one finger controllable you have to pinch the back body to depress the button. I guess I would recommend these. I'm very disappointed with the quality of phone calls but honestly I never use earbuds for that anyways so it doesn't effect me.
I would recommend this to a friend No way hose A.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope. Horrible. Ear fit sucks. My review is strictly based off design. It’s a Bose. But with stupid design. Trading them ASAP
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thanks for reaching out and sharing your feedback on the Bose Ultra Open Earbuds. They’re built to let you enjoy music comfortably and securely, without blocking your ears, and so lightweight you’ll barely notice you’re wearing them. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/42xpP0t which will help improve your experience. Hope this helps!
Klariss - Bose Customer Support
GOOD PRODUCT ~ BUT NOT A GOOD FIT FOR ME
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE EAR PODS WERE NOT CONDUCIVE FOR ME. I COULD NOT MAKE CALL FROM THEM. NOR COULD TURNUP THE VOLUME. THEY WERE PAINFUL TO WEAR WITH MY EARIINGS.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. We're truly sorry to hear about the issues you've encountered with your Ultra Open Earbuds. Your feedback is incredibly valuable and will be passed along to our product team to help improve future designs.
To help resolve the issue, here’s a helpful guide tailored for your Ultra Open Earbuds: http://bose.life/48iKXLw
Gem - Bose Customer Support
They feel lose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bueno, feel like they can fall off your ear anytime
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi ABSLICE26, thank you for sharing your feedback on the Ultra Open Earbuds. We’re sorry to hear they don’t feel as secure as you expected. The design is intended to provide an open, comfortable fit for extended wear, but we understand that fit can vary from person to person.
To help you get the best experience, please check out this quick guide for tips on achieving the optimal fit:
https://bose.life/3Nh0QcY
Daisy - Bose Customer Support
Stopped work after 4 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4 days taking back to store .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephanie, thank you for sharing your feedback. We’re sorry to hear that your Bose Ultra Open Earbuds suddenly stopped working. We’d like to understand what went wrong and check the warranty status of your product so we can explore available service options and provide the troubleshooting help you need. You can reach us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support