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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2178 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers often highlight the impressive sound quality of the product, describing it as clear and full. There are no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,178 reviews
  • Rated 5 out of 5 stars

    The best earbuds on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how you can listen to your music and your environment simultaneously while walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones! Feels like you’re not wearing anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones for running! A little pricy, but overall with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not alot of gain to the volume. Most every device has to be ran full blast have decent and equal volume to the surrounding noise

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. We're sorry to hear that you found the volume output insufficient, especially in comparison to surrounding noise. Your feedback is valuable, and we'll take it into consideration as we continue to improve our products.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    disapppointed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music. Range is fine. I can walk around house and stay connected. If they disconnect, I have setup the bluetooth connection all over. Phone convesations are bad. Constantly, I can't hear you... you sound far... Would not recommend for the Price. Thought I was buying the best... apparently cost does not equate to quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback. We’re glad to hear that you’re enjoying the music quality and Bluetooth range, and that staying connected while moving around your home has been a positive experience.

      We’re sorry to hear about the challenges you’ve experienced with phone call quality. We appreciate you bringing this to our attention.

      The Bose Ultra Open Earbuds feature two microphones in each earbud, and proper fit and placement can make a significant difference in call performance. If the microphones are obstructed or the earbuds aren’t positioned correctly, it may result in the other caller experiencing poor sound quality (such as voices sounding distant). We recommend ensuring the earbuds are worn as intended on each ear and that the microphones are not blocked by hair, hats, or other headwear.

      For more tips on fit and call performance, you can check out this helpful resource: https://bose.life/4wcFhfK

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Ear Bud, Great Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like quality sound but don't like having a typical ear bud stuffed in your ear. The Bose Open Ear Bud Ultras will be a great option for you. After 3 days of wearing these 16hrs a day, I will say out of any ear bud I own these are by far the most comfortable. They are very light weight and apply very little to no pressure to my ear. Which is always my biggest complaint with ear buds. The Bose Open Ear bud Ultra's have a very easy to use single button control that stays tucked out of the way behind your earlobe, which I find to be a great feature in comparison to other brands that I own. I always have had an issue with bumping the buttons on others while I'm working, which leads to accidental hang ups if I'm on a phone call or even skipping a favorite song. Battery Life is a big must for me as well, After using these for three days I haven't had to charge the case yet. If you need a ear bud that allows you to listen to music and also be able to hear what's going on around you, look no further. Now to the just ok things, volume level is lacking a bit. In louder environments such as the automotive shop I work in it can get loud and make it a bit harder to hear my music or phone calls, But that's kind of expected. The unique Immersive sound setting seems to be a bit glitchy, it tends to cut in and out, which I'm sure will be fixed with a firmware updated. those are the only two things that stopped me from giving a 5 star rating on these. Much like any Bose product there is an App. to control things like the EQ and quick functions which can be customized in the app. All in all these are a great sounding high end ear bud that wont hurt your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really good base for an open earbuds worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recommend these bose buds. Great sound and price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love them for just for music. They are so very comfy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And love it but with phone calls its no working really good but for the rest in music and outdoors gym i love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Open Ear Buds available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, without isolating from surroundings!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They woork great and I have really small ears and they fit great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Style and looks good. Battery in one bud inconsistently charging. Sound not optimal unless the volume is all the way up. Frequent connectivity issues.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Amanda, thank you for sharing your feedback with us. We’re glad to hear you liked the style and look of the earbuds, and we’re sorry to learn you’ve experienced battery and connectivity issues. For reference, the Bose Ultra Open Earbuds have a battery life of up to 7 hours with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours with both Immersive Audio and Auto Volume on. The case provides up to 19.5 hours of charge. Earbuds take about 1 hour to fully charge, the case about 3 hours, and a quick 10‑minute charge provides up to 2 hours of use. If one earbud drains faster than expected, here’s a helpful troubleshooting guide you can try: https://bose.life/3Q83OBW

      Regarding connectivity, Bluetooth performance can be affected by distance (typically within 30 feet), interference from nearby devices like Wi‑Fi routers or microwaves, outdated firmware, or multiple pairings. To improve stability, keep devices close, update firmware and drivers, disable battery saver mode, and restart both devices to clear temporary glitches. Here’s a guide that may help: https://bose.life/4bEGtAm

      If you continue to experience issues, please feel free to reach out to us through this link:  http://bose.life/globalsupport
      We’ll be glad to assist you further.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing quality! Love them and wear them daily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this product. I don’t have to compromise safety with the ability to listen to music and still hear the outside environment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. It’s hardly noticeable around the ear, but I do find myself having to adjust it for the best volume range. For the best experience download the Bose app

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with the Ultra Open Earbuds. I am glad to hear that you love this product. Please note that they do have an automatic volume control feature, accessible in the Bose Music app, that helps you hear your music evenly as your environment changes from quiet to loud and back.

      If you have any questions, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and does not hurt the ears would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Costly but well worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little buds. Small, powerful and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy with these headphones super nice and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product good quality and sound perfect for my

    I would recommend this to a friend