Customer Ratings & Reviews
- Model:
- 881046-0200
- |
- SKU:
- 12568662
Customer reviews
Rating 4.2 out of 5 stars with 2178 reviews
(2,178 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressive sound quality of the product, describing it as clear and full. There are no cons mentioned for this product.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity issues. Do not buy. ………………………………………..
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Lilyj, thank you for sharing your feedback with us. Bluetooth disconnections can happen for a variety of reasons, such as moving too far from the paired device (Bluetooth typically works within about 30 feet), interference from nearby devices like Wi‑Fi routers or microwaves, outdated drivers or firmware, or even power‑saving settings that limit performance. Pairing with multiple devices at once or rare hardware faults can also cause repeated drops. Environmental factors, such as crowded areas with many wireless signals, and mismatched Bluetooth versions may further contribute to connection issues.
To improve stability, we recommend keeping devices close, updating firmware and software, disabling battery saver mode, disconnecting unused pairings, and restarting both devices to clear temporary glitches. To help resolve this issue, you can check out this helpful link: https://bose.life/4mIlb8N
Jelyn - Bose Customer Support
Rated 3 out of 5 stars
Survey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume needs to be more higher or can’t hear without pushing it into the ear lobe.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Lydia, Thank you for your review!
I am sorry to hear that these haven't quite met your expectations, to make sure you are getting the best sound possible, I would recommend viewing this brief guide on how to make sure you are wearing them correctly, as this can have a big impact on the sound quality and volume.
https://bose.life/3PWkXf0
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 3 out of 5 stars
Too short of connection to the inner ear.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The length of the ear pod to the under ear is too short. So I really could not get the sound I wanted into my ear.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with the Bose Ultra Open Earbuds. The unique open-ear design is intended to balance comfort and situational awareness, making them ideal for active lifestyles. However, we understand that earbud length and positioning can affect how sound is delivered, especially for users with different ear shapes.
The earbuds are designed in a standard size meant to fit most ears comfortably, but individual fit can vary.
Jelyn - Bose Customer Support
Rated 2 out of 5 stars
Cool concept but lacks in many areas
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be an amazing product but definitely for specific users. Calls are so quiet and sound quality just isnt there for me. If you like this form factor i do recommend it. However, for my personal uses i was not impressed.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendBrand response from Bose Support
Posted .We’re glad to hear you see potential in the product’s design, though we’re sorry the calls are so quiet and sound quality are affected. To resolve this concern you have with the Ultra Open Earbuds here is a helpful guide:
https://bose.life/453lLqb
We truly appreciate you giving Bose a try and sharing your perspective, it helps us continue refining our products to better serve a wide range of users. We hope you’ll consider Bose again in the future, and we remain committed to delivering both quality and performance.
Gem - Bose Customer Service
Rated 3 out of 5 stars
Bose new Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily fits on the ear but voice quality was average. Not worth $300.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the Ultra Open Earbuds' fit! On voice calls, you won't get quite the same quality as when you listen to music, due to the different Bluetooth profile (HSP/HFP). I hope this is useful! Regards, Fiona M. - Bose Customer Support
Rated 3 out of 5 stars
Not a premium quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sorry. But Bose made a big mistake. I tried the set and found sound is moving between left and right devices without any reason. I can’t say this is a premium earbuds. Sorry BOSE
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Sunset Iridescent
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm sorry to hear you experienced issues with connection when using the Ultra Open Earbuds. I recommend following the troubleshooting steps outlined on this help page: https://bose.life/40yCpwc. If you still need assistance, please feel free to get in touch via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Rated 3 out of 5 stars
Returned for two reasons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like them and keep them but returned it. My two cents. 1) It was not great for wearing longer times. Pain in the ear lopes. 2) Sound was audible to the persons nearby as a disturbing annoyance. I have the Bose frames that I use regularly, the sound from that was not nuisance to people around me.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Sadish,
I am sorry to hear that you have decided to return your Bose Ultra Open Earbuds because they were not comfortable enough for you and had sound leakage.
To have the best experience and comfort, we recommend checking this article to understand how to wear and adjust these buds: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
For any questions, please don't hesitate to contact our team: https://bose.life/contact
Best regards,
Lau - Customer Support
Rated 4 out of 5 stars
Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The innovation of how to hold os wonderful Surely next generation will have better ambient cancel mic
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Small, Comfortable, Great Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inside the box is the ear buds themselves, charging case, charging cable, and warranty/safety informational guide. There is a quick start guide (QR code) on the inside of the opening of the box and thankfully I noticed before the box was thrown in the recycle bin. First Impression - These wireless buds sport a unconventional shape, but an undeniably extraordinary sound. QR Code/Quick Start - The quick start guide is very helpful in giving a move vivid description of how to put the headphones on, updates the firmware, lets you customize the key bindings of the buttons and equalizer/sound controls. I definitely recommend downloading the app. Open Earbuds/Comfort - Right out of the box, the buds stunned and left an impression as I personally had never used wireless headphones with such a design, external and hanging from the edge of the ear. Though I was certainly skeptical, the design has a comfort I’d never expected. They also don’t move much, despite being held on by not but their own countered weight. Strange design aside, they were quite easy to get used to as they weigh nothing and feel like even less. If not for the music, you could easily forget the buds are there. Sound/Calls - The sound most certainly sets the bar for wireless headphones. There’s an immense amount of base, and despite the design they do block out quite a bit of external sound. So much in fact, half volume seems to be plenty, even perhaps too loud, which is a first for a fan of loud music like myself. Also vice versa the way the buds rest allow for you to listen to the area around while the music is low for some ambience or perhaps motivation on a jog. Calls are extremely clear, and the microphone seems to capture sound well. Battery Life - The battery life was not included on the box, but they seem to last around 10-12 hours from a full charge, and charge twice in their case. It took two days of listening before the buds finally indicated a low battery, and the charge was relatively short, maybe 10 or so minutes for the buds in the case and 20 for the case. The case lets you know the charge status of each bud with individual indicators, as well as an indicator for the case itself. The only issue I could find with the headphones, was a sort of glitch that disabled my ability to change the volume on my phone once the headphones were connected. Restarting the music streaming app I was using seemed to fix it, while be it temporary as it is a reoccurring thing, so it may just be the streaming app itself and not the headphones. They are also magnetic, which goes for most earbuds, but the magnet on these is quite strong and gave me a startle when I discovered pair of earrings I was not aware were also magnetic. Overall, I am highly impressed with the design, the sound and the comfort of these headphone and I would highly recommend to friends and family.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for sharing your review of the Bose Ultra Open Earbuds.
I am thrilled to hear that you love the great sound quality and comfort these buds offer, and sorry you are having issues with changing the volume on your phone when the earbuds are connected. As this is not normal, I would suggest performing a reset, following these steps: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bufcAAA&language=en_US
If you have any questions or need assistance, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Rated 5 out of 5 stars
Great open ear buds. Highly recommend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds. Open ear so I can hear my surroundings and listen to my music too. One thing though, if you wear a mask it gets caught on the elastic when removing the mask. Just be aware that when removing mask it will get caught and thrown off your ear.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant, love this product and came in perfect condition (new)
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - 60th Anniversary Diamond Edition
I would recommend this to a friendRated 5 out of 5 stars
GRRRRRRREAT CHOICE!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GRRRRRRRRRRREAT CHOICE !!!!!!!!!!!!!!!!! Is a good buds!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I could have made. I love these for when I’m at work or even just a run. I can still hear what’s going on what’s around me and still enjoy some good music.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friendRated 1 out of 5 stars
I need help!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th pair in 9 months and they still don't work, I've only been able to exchange them because I have a warranty this is the second time I've had to pay 66.00 for a two year warranty they have never worked unfortunately this time I have reached out to Bose to see if they can help me if not every 10 days I'll be exchanging them out My 1st purchase was 12/24 I was within my return policy so I returned them got busy and missed the return period so I was stuck with them or pay another 66.00 so I decided to wait hoping they may come out with a new generation of them then I would upgrade but after 8 mos with using them and no new generation insight I decided to pay the 2nd 66.00 to keep the warranty for another years hoping these would work but nope still sound muffled so l exchange them out for another new pair and they still don't work, so if Bose is not able to help me then Best Buy where I brought them from needs to figure something out or they will see me every 10 day returning these Bose ear buds if they dont work.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback! The Bose Ultra Open Earbuds offer a unique combination of innovative open-ear design, immersive audio, and all-day comfort. With their cuff-like fit, they allow you to stay aware of your surroundings while enjoying rich, private sound through our OpenAudio technology.
It’s quite rare for the same issue to persist across multiple brand-new replacements. In some cases, muffled sound can be caused by the audio source, such as the app being used or the connected device, rather than the earbuds themselves.
To help you further, here’s a helpful guide that walks through steps to troubleshoot low or muffled audio: http://bose.life/4mRCFOn
If you continue to experience issues, please don’t hesitate to reach out. We’re here to help and want to ensure you get the best experience possible. You can reach us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support
Rated 2 out of 5 stars
waste
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way over priced and honestly its not great. the sound is meh and they fall off a lot
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi JulioV, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature an innovative open‑ear design that combines incredible audio, all‑day comfort, and a cuff‑like fit. We’re sorry to hear they didn’t meet your expectations in terms of sound quality and fit. We’d be happy to provide guidance on improving stability, here’s a helpful guide you can use to ensure proper wearing of the Bose Ultra Open Earbuds: https://bose.life/3QaB1wQ
We hope this helps, and we’ll also forward your feedback to our team as we continue enhancing our products.
Jelyn - Bose Customer Support
Rated 2 out of 5 stars
Ehhh….
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best music quality but not phone calls. Attaches to the ears very good.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Justin, thanks for appreciating the sound quality of the Bose Ultra Open Earbuds! We're glad to hear you're enjoying your experience, our goal is always to deliver quality that goes beyond expectations.
Be sure to check out our helpful support article at https://bose.life/47v0s2K which may further enhance your call experience. Hope it does the trick!
Klariss - Bose Customer Support
Rated 4 out of 5 stars
Great but not for my ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit in my ears correctly ..kept falling out .. would give 5 if they fit !!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Top comfort
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not very loud in a loud environment but in quieter settings I absolutely love them. The call quality is lacking a little
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend- Pros mentioned:Comfort
Rated 2 out of 5 stars
Wait til the next version at least
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for comfort and laying in bed bad for everything else. Mic is poor for calls in general unless in a completely quiet environment. I am hoping it can be fixed via update but not hopeful
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about your disappointment with your recent purchase. We understand that trying out a product before purchasing can be important. Your feedback is valuable to us, and we'll take it into consideration as we continue to improve our products. We recommend visiting this link in order to address the issue: https://bose.life/431eULD. In case the issue persists, please don't hesitate to reach out to our team.
Kind Regards,
Eric V. - Bose Customer Support
Rated 5 out of 5 stars
Review for my new Bose Ultra Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical due to fact that they don’t fit completely in your ear as my other bose ear buds did, but I have to admit that I’m very happy with these and the fact that I can still hear a bit even with them in my Ear.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friend























