Customer Ratings & Reviews
- Model:
- 881046-0200
- SKU:
- 12568662
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressive sound quality of the product, describing it as clear and full. There are no cons mentioned for this product.
This summary was generated by AI based on customer reviews.
bad phone call quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the microphone quality for any kind of calls just isn’t there. the other person cannot hear you, and there’s no real fix.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience with the Bose Ultra Open Earbuds. I’m sorry to hear that you’ve been having difficulty with the microphone quality during calls. To better support you, we have a handy guide that may help to improve the microphone performance of your earbuds. You can access the guide through this link: https://bose.life/49NYZ8u
We hope this will enhance your calling experience and help you get the best out of your Bose product!
Rein - Bose Customer Support
Good over all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the volume controls features were designed better.
I would recommend this to a friendEar Buds or Ear Ring
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of Both World Stay focused on what you are doing with external awareness Top Class made add on like a ring and fashion on ear
I would recommend this to a friendCool but meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh they are nifty but the call quality was so bad.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback! We're glad to hear that you're enjoying our Bose Ultra Open Earbuds. They offer a brilliant combination of innovative open-ear design, exceptional audio quality, and all-day comfort.
If you're experiencing microphone issues, adjusting the earbuds' position can often help. Here's a troubleshooting guide that may assist you: http://bose.life/4pCR2st
Nj - Bose Customer Support
Not my first choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite Bose purchase. I had high hopes for these to use at work, but driving in my pickup on bumpy dirt roads proves to be too loud and I can't hear my calls well. Seems like music can get plenty loud so not sure where the issue lies with voice calls.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience! Bose Ultra Open Earbuds feature a brilliant combination of innovative open-ear design, incredible audio, and all-day comfort. With a cuff-like fit, Ultra Open Earbuds leave your ears open to hear the world around you while Open Audio technology delivers rich, private sound.
If you're experiencing issues during phone calls, try the following steps to help resolve the problem:https:http://bose.life/4mJkzhz
Nj - Bose Customer Support
Not grateful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product had some manufacturing issues, so I sent it back.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi MohammdH, thank you for letting us know about your experience. We’re sorry to hear the product had manufacturing issues and that you had to return it. We’d be happy to review what went wrong and check the product for you, if you still need help in the future, feel free to reach out to us through this link; http://bose.life/globalsupport
Your feedback is important, and we’ll share it with our team to help improve quality control. If you’d like assistance with a replacement or exploring other options, please don’t hesitate to contact us. Thank you again for your support.
Jelyn - Bose Customer Support
Poor hearing quality when using for talking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality when taking calls. Okay sound quality with music. Had to turn it up to full volume. Can’t use it with one by itself like AirPods.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Schawayna, thank you for sharing your feedback. We’re glad to hear you enjoy the sound quality for music, and we’re sorry about the issues you’ve experienced with call quality and single-earbud use with your Ultra Open Earbud. Just to clarify, you can use one earbud at a time, because each earbud is designed to work independently, so you can listen to audio or take calls with just one if you prefer.
For help improving call quality, please check out this quick guide: https://bose.life/4oSXU4r. We appreciate your input, it helps us improve and serve you better.
Daisy - Bose Customer Support
Earsots
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 20 minutes your ears start to hurt a little
I would recommend this to a friendLove them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for a friend because I loved mine so much! He loved them too!!
I would recommend this to a friendThey are very comfortable and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I found them and Best buy and I bought them and I liked them a lot
I would recommend this to a friendGreat for music..BUT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing for music listening. But these are probably the worst head phones i have owned to talk with. I had them replaced by bose but the new ones had the exact same issue. The person on the other end was barely able to hear me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy you like the sound of your Ultra Open Earbuds, Izman! If people can't hear you well on calls, ensure your earbuds are being worn correctly and that nothing is blocking the mic holes. Our support team will help you get the best our of your earbuds too: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Really loose
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I use my earbuds for phone calls although the sound was good when properly positioned which was always difficult to get, the person on the other line can hear everything. Not worth the price tag
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review! The Ultra Open Earbuds can be used to make and take calls, so if you're having related issues, please get in touch so we can troubleshoot these with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone! They are great when you are on the move
I would recommend this to a friendHard pass
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely not for everyone. Honestly the phone call quality is terrible and music isn’t that great at all. Not worth the price tag at all
No, I would not recommend this to a friendAwful microphone and horribly overpriced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.microphone quality is terrible. Most of the time it sounds like you are in a cave. Also, Bose has a 90 day return policy, Best Buy is 15 days (and bose will not honor 3rd party purchase.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi StevenK, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear. You can check out this helpful guide for more information on how to wear them properly: https://bose.life/3R81GdV
Regarding returns, Bose offers a 90‑day return policy for purchases made directly through Bose. For items purchased through third‑party retailers such as Best Buy, their return policy applies, in this case, 15 days. Unfortunately, Bose is unable to override or extend third‑party policies, so we encourage you to work directly with the retailer where the purchase was made.
We appreciate your input and hope this helps improve your experience.
Jelyn - Bose Customer Support
Ouch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the concept of being able to listen to music and hear the world around you. The item itself was light weight and stayed on while moving around but after a while of wearing it my ears would hurt. The item put alot of pressure in one spot hurting me . The audio wasnt too bad but using it for calls was a no go. There was constant complaints that the other person on the call couldnt hear me. I ended up returning it. For the price it wasnt worth it . I expected better.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you have decided to return your Ultra Open Earbuds due to discomfort and mic issues.
The buds should not put a lot of pressure on your ears, so it's always important to make sure you are correctly wearing them, as shown here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
For further questions, please feel free to contact us: https://bose.life/contact Best regards, Lau - Customer Support
Dont waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have been nothing but issues since I got them. they worked for the first run and then have been cutting in and out and disconnecting from each other for minutes at a time. Now I am getting a not contacting all the pins in the case error. Sometimes i take the ear bud out of the case for or five times for them to connect. They wont charge randomly. Waste of money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi TylerS, thank you for taking the time to share your experience with the Ultra Open Earbuds. We’re really sorry to hear about the issues you’ve been running into, that’s definitely not the experience we want you to have.
The problems you described, audio cutting in and out, the earbuds disconnecting from each other, and the “not contacting all pins in the case” message, suggest that the earbuds may not be making proper contact with the charging case or that the system isn’t functioning as intended. Here are a few steps that can help resolve this:
-Clean the charging contacts on both the earbuds and inside the case using a dry, soft cloth or cotton swab. Even a small amount of dust or residue can interfere with charging.
-Make sure the earbuds are seated correctly in the case, you should feel a magnetic pull and see the charging LEDs activate.
-Try the troubleshooting guide for connection issues here: https://bose.life/3ZBKKxw.
These steps will help get your earbuds back to optimal performance.
Daisy - Bose Customer Support
Needed this type
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these and I would like them in a brighter color
I would recommend this to a friend- Pros mentioned:Sound quality
Conversations software need work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea very but need work. Music sounds great but when it comes to taking you can barely here your conversation and you sound far away to the person yiu talking to. Non of the background noise is block out
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback on our product. We're glad to hear that you appreciate the concept and enjoy the music quality. However, we apologize for the inconvenience you experienced with the call quality. We understand the importance of clear communication during calls and effective noise cancellation. We recommend visiting this link in order to address the microphone pick-up issues: https://bose.life/431eULD. If you would like further assistance, please feel free to reach out to us.
Eric V. - Bose Customer Support
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear. The problem is the sound. Its very low, very hard to hear anything. And when on a call, nobody can hear you! I love Bose products, bit this one is a big miss!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the comfort of the Ultra Open Earbuds, Jayson, but I'm sorry to hear you're disappointed by your sound experience! Hearing your music, and getting people to hear you on a call, should not be an issue, so please contact our support team for assistance. Regards, Fiona M. - Bose Customer Support