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$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2178 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers often highlight the impressive sound quality of the product, describing it as clear and full. There are no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,178 reviews
  • Rated 1 out of 5 stars

    Do not use these for phone conversatikns

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to be able to use as blue tooth while wearing my hearing aids, but, unfortunately the microphones on these are awful, and people i was trying to talk to on the phone couldn’t hear me. By the time I gave up on them, it was too late to return them, so I’m just out $300, and the earbuds are in the trash

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello! We understand how important clear call quality is, and we’re sorry to hear the microphones didn’t meet your expectations, Joshua. We’d love to help you find a solution.

      You may check this helpful guide for microphone concerns: https://bose.life/3K7nJyk And our team is ready to assist you further and explore options to improve your experience.

      Gloria - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they had been $100 they would have been okay but for $300 I did not like the experience the sound quality was not there they weren't that comfortable and on top of it if you had enough outdoor noise they were almost useless I'll stick to one ear bud in an ear instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift for my husband and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a gift and she loved it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible phone calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls are terrible but otherwise good buy to listen music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We’re glad you’re enjoying the Bose Ultra Open Earbuds for music. Ultra Open Earbuds combine an innovative open‑ear design, rich Open Audio sound, and all‑day comfort, their cuff-like fit keeps your ears open to the world while delivering private, immersive audio. If you’re experiencing microphone issues, please follow the troubleshooting steps in the provided link: https://bose.life/3LXUSNK

      NJ - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bad sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for these beings Bose. I did not like the sound quality. I feel they could have made this much better. I do like the way it fits and does not move from my ear, But I had to return these because I do not compare to an Airpod.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE ALWAYS DOING THEIR JOB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 OUT OF 10, REALLY RECOMMEND BOSE ALWAYS DOING THEIR JOB

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a quality product like Bose normally gives

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not very good, especially when I talk to people. They hurt your ears after some time, when I take them off, my ears are red. I’m very disappointed in the quality. This is my first time being disappointed by the product Bose. Most all my stuff is Bose, so I know what I’m saying is true

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Danielle,

      I am sorry to hear that you are not fully happy with your Bose Ultra Open Earbuds.
      Please make sure to correctly wear the earbuds, in order to get the best experience for listening to music or answering phonecalls, as well as the best comfort. You can find out fit guide here: https://bose.life/4efpjYn

      If you have any questions, you can always contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Buy at your own wrisk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is not worth $299. The volume is low. It’s just not worth it. There’s no noise cancellation it’s just not worth $299 is not worth $99.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Reginald,

      I am sorry to hear that you are not happy with your Ultra Open Earbuds. Due to their unique open design, they do not have noise cancellation but still offer spatial audio.
      If you are looking for noise cancelling earbuds, I would suggest the QuietComfort Earbuds: https://bose.life/4mencJo

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Music friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music but not for phone calls………………………..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We're glad to hear you're enjoying the music quality. If you encounter any issues with phone calls, please don't hesitate to reach out to our support team for assistance.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommended, i bought these as a gift for my brother and while testing them he turned some music on low and i could hear it sitting 5 feet away from him. I get these are better for your ears but you dont want others hearing your conversation or music

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear of your disappointment with the Ultra Open Earbuds, given that you can hear some of your brother's music. The Ultra Open Earbuds feature Bose's OpenAudio technology, which directs rich, deep audio into the customer's ear canal while minimizing sound spillage in other directions. In most environments and at most listening levels, people around the user won’t hear anything. In a very quiet environment, others may hear that something is playing, but they shouldn't be able to hear any detail unless they get up close. If you suspect your brother's earbuds might be spilling too much sound, please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Speaker quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People say they can’t hear me I have to constantly speak loud. They are comfortable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Erica, I am glad to hear that you are finding the Ultra open earbuds comfortable. If you are finding difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 1 out of 5 stars

    Too Many Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great, however they were constantly disconnecting to where you need the case to do a “hard reset” to get them to connect again. I couldn’t even get through 30 minutes without them messing up like that. I had to return them. Definitely not worth the frustration. It’s a known issue…which I didn’t know before I purchased.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, we appreciate your valuable feedback. The Bose Ultra Open Earbuds are designed to offer a great mix of comfort, sound quality, and innovative features. With multipoint connectivity, you can seamlessly connect to up to two devices via Bluetooth.

      That said, Bluetooth disconnections can occasionally occur due to factors like signal interference, the distance between the earbuds and the connected device, or nearby electronics. These can impact performance depending on the environment.

      If you’re open to giving them another shot or exploring other models, feel free to reach out, we’d be more than happy to help you find the perfect match for your needs.

      Kurt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only for music not call The sound in music is very good, not in calls

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Newest version of Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new earbuds there great!! Get you some!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and is exactly what I expected!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This product has clarity and comfort. Bad Mic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is mainly for joggers and people outdoors that need to pay attention to their surroundings. Not design to talk to people on the phone because it has the worst ever microphone quality like way below -3 star.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. I am sorry you are experiencing an issue getting heard during calls. To help you with this, please follow the steps here https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
      Marvin - Customer Support bose

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are these best open-ear in This moment, excellent’

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing I liked about them.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sit awkwardly on your ears. No amount of adjusting helped. This causes the sound to not properly get to your ear. The audio quality was that of something far cheaper. I usually love Bose products but they have seemed to gradually go down in quality with each new item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They're ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where ok just not worth the money. Every call taken people would say often they couldn't hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that people had trouble hearing you when you spoke to them using your Ultra Open Earbuds. If this happens, our support team will gladly assist, see here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose