Customer Ratings & Reviews
- Model:
- 881046-0200
- SKU:
- 12568662
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressive sound quality of the product, describing it as clear and full. There are no cons mentioned for this product.
This summary was generated by AI based on customer reviews.
So so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit ok but u have to play with them not for me
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Anthony,
Please check our fit guide if you need assistance adjusting correctly the Bose Ultra Open earbuds: https://bose.life/4efpjYn
For further assistance, contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
It’s just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music sometimes randomly pauses for a couple seconds. Also makes a cracking noise at time.
I would recommend this to a friendBrand response from Bose Support
Posted .If your music is pausing or making a crackling sound, try rebooting your connected mobile device. Also try a different device, to compare performance there. Regards, Fiona M. - Bose Customer Support
Not their best earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not really pleased with the sound quality you typically enjoy when you use any Bose products. For the price, it doesn't offer the same benefits as the AirPod Pros.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. With OpenAudio technology, they deliver rich, private sound while maintaining awareness of your surroundings. We’re sorry to hear the sound quality hasn’t met your expectations. Be sure to check out our helpful support article at https://bose.life/4qhHtyn which will help improve your experience. Hope it works!
Klariss - Bose Customer Support
Lame product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not good, noise canceling or otherwise weird feel and worse sound experience via bone conduction
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Joshua! We appreciate you sharing your feedback with us, it truly helps us continue improving our products. We’re sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations. That’s not the experience we want you to have.
Ultra Open Earbuds feature an innovative open‑ear design that combines all‑day comfort with rich, private sound delivered through our OpenAudio technology. Because they are designed to keep your ears open to the world, they do not include noise‑cancelling features and will naturally feel different from traditional in‑ear or over‑ear headphones. This open design is what allows you to enjoy your music while staying aware of your surroundings.
Comfort can vary from person to person, and sometimes a small adjustment can make a noticeable difference. You can try sliding the earbuds slightly up or down the outer part of your ear to find a position that feels more natural and improves sound balance. This can also help avoid pressure points or interference with jewelry.
For step‑by‑step guidance on wearing and adjusting your earbuds, you can follow our full guide here: https://bose.life/47yqhOs
If you’ve already tried adjusting your earbuds and you’re still experiencing discomfort or sound issues, our support team is ready to help you further, including troubleshooting the audio concerns you mentioned: https://bose.life/contactus
We hope these tips help improve your experience so you can get back to enjoying your earbuds more comfortably.
Sophie - Bose Customer Support
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not use them. I charged them before the first use and they were fine. Now they will not charge and I can not use them at all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi user817301, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re very sorry to hear that your earbuds are no longer charging after the first use.
Charging issues can sometimes happen due to connection points or debris on the charging surfaces, but if the earbuds will not charge at all, we’d like to help you get this resolved as quickly as possible.
Please try the steps in this quick guide to help restore charging:
https://bose.life/3MPLYCD
Daisy - Bose Customer Support
Poor product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not effective. Low sound quality and can’t use it for phone calls. Connectivity is poor.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Vick, In order to get the best comfort and audio experience, please check our fit guide for the Ultra open earbuds: https://bose.life/4dFT2cl Contact us if you need further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality wasnt impressive. People could hear what i was listening to.. The mic was actually awful! Could not hear me on calls what so ever. For the cost of these I was not going to let these key factors not be mind blowing. Cute concept but needs improvements. Returned.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your feedback with us. We’re sorry to hear the Bose Ultra Open Earbuds didn’t meet your expectations. These earbuds are designed for open‑ear innovation, immersive sound, and all‑day comfort, with a cuff‑like fit that keeps you aware of your surroundings while delivering personal audio through our OpenAudio technology.
Regarding the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this guide: https://bose.life/3Jlrhg5
We respect your decision to return them, but if you’d like to give the Bose Ultra Open Earbuds another try, feel free to reach back out, we’ll be happy to assist further.
Sophie - Bose Customer Support
Did not like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the open feeling for it, I was wishing for more of an open feeling and also noise cancellation. but it just felt like I was listening to music with like normal headphones but still hear everything around me
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your thoughts with us! The Bose Ultra Open-Ear Earbuds are designed to provide an open-ear listening experience without noise cancellation, so you can stay aware of your surroundings while enjoying your music. If you’re looking for earbuds with noise-cancelling features, we recommend checking out the Bose QuietComfort Ultra Earbuds (2nd Gen), which offer world-class noise cancellation and immersive audio for a more listening experience. Here’s the link where you can learn more: https://bose.life/3KL4r27
If you’d like help choosing the right product for your needs, feel free to reach out using this link: https://bose.life/49SSe5s we’d love to assist you further!
- Pros mentioned:Sound quality
Great sound
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The sound is wonderful but the fit is not for all ears. They kept falling out of my ears and I adjusted them several times and they still kept falling out
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Sarah,
Thank you for your feedback. We're delighted to hear that you appreciate the sound quality of our product. However, we understand your frustration with the fit not being suitable for your ears. Our goal is to provide products that cater to a wide range of users, and we apologize for any inconvenience caused by the fit issues you experienced. We would also recommend visiting this article that explains how to achieve the best fit for your earbuds: https://bose.life/3Vgf2oK. We value your feedback and will take it into consideration as we continue to improve our products.
Kind Regards,
Eric V. - Bose Customer Support
Never again!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was bad. The only thing i liked about them was look. They were stiff, sounded ok as long as nothing was playing in the background. Call quality was the worse, it sounded like people were whispering. Bought them the day before my trip returned them as soon as i got to my destination. So yourself and wallet a favor and go with the OneDot Shokz. 10x betterand $100 less. Not to mention that the OneDot can be connected to 2 devices at the same time.
I would recommend this to a friend- Pros mentioned:Sound quality
No
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good sound but for calls they are the worst, they are not worth it and very expensive
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Heyling, In order to get the best comfort and audio experience, please check our fit guide for the Ultra open earbuds: https://bose.life/4dFT2cl Contact us if you need further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Wouldn't suggest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wearing needs significant improvement, it wraps around the ear, but the sound is poor, I've adjusted it many different ways, its not good
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We’re sorry to hear that the fit and sound quality of your Bose Ultra Open Earbuds haven’t met your expectations. We understand how important both comfort and audio performance are, especially with an open‑ear design.
The Bose Ultra Open Earbuds are designed to wrap gently around the ear for a secure, lightweight fit while delivering immersive sound through Bose OpenAudio technology. This design allows you to stay aware of your surroundings while enjoying clear audio, all without placing pressure inside the ear canal.
Because fit plays a major role in sound quality with open‑ear earbuds. To help address the low sound quality and fit concerns, please refer to the link below and try the recommended steps.
https://bose.life/3NPeSmD
https://bose.life/4kgR8nn
Cedrick - Bose Customer Support
- Pros mentioned:Sound quality
Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality to listen to videos or music is good. But the quality to make phone calls is very bad. There is no noise cancelation and the person sounds like they're talking through a Tin can.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello David, I am glad to hear that you are enjoying the audio quality of the Ultra Open earbuds. For audio quality issues during calls, you can view our troubleshooting articles from our support webpage here: https://bose.life/3ATowhy. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Bose Customer support
Great concept design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great concept design was trying to replace my AirPods Pro because I kept on falling out but after listening sound quality is not good. I was expecting something better from Bose I’m actually returning them because it’s not worth the $300 price tag. 
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not happy with the Bose Ultra Open Earbuds.
Their design is different from any other Bose earbuds, so we understand if you are not used to such product. They will not block out noises like any other earbuds would as they don't sit in your ears and don't have noise cancellation, however the Bose OpenAudio as well as the Immersive modes and how they will fit comfortably in your ears, are great technologies that offer low leakage, spatial audio so you can wear these buds all day to enjoy your music, and still be aware of what's happening around you.
If you have any questions, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
Bad product for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return these ear buds the very next day, could i couldn't hear people clearly and people kept asking me to repeat myself and for a 200 dollar pair of ear buds i couldn't use them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback. The Bose Ultra Open Earbuds are designed with an open‑ear fit so you can stay aware of your surroundings, and each earbud includes two microphones for clear calls. Proper wearing of the earbuds is very important, please ensure that the microphone openings on the inner edges of the earbuds are not blocked. Blocked microphones can result in poor sound quality for the person on the other end of the call.
We’re sorry to hear that you’ve already returned it, but if you still need assistance, here’s a helpful guide: https://bose.life/49cHka5
Jelyn - Bose Customer Support
Teresa o
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the Bose open clip. I took them Back
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. The Bose Ultra Open Earbuds offer a unique blend of open-ear design, rich audio, and all-day comfort. With a cuff-like fit, they keep your ears open to your surroundings while OpenAudio technology delivers immersive, private sound.
Feel free to browse our Bose website to explore other products that may better suit your needs.
Here's the website: https://www.bose.com/home
Jelyn - Bose Customer Support
Not so comfortable or typical Bose sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont fit in the ear so that you can hear the best sound. I think they need to aim into the canal more.
No, I would not recommend this to a friendNot Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hearing is bad. Even the person on the other side can hear everything besides me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi DurreS, thank you for sharing your feedback. The Bose Ultra Open Earbuds have two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear. We’re sorry to hear that you’re experiencing microphone issues, and we’d love to help you resolve this so you can enjoy an improved listening experience.
You can check out this helpful link for more information: https://bose.life/4rbJFrw
Jelyn - Bose Customer Support
Microphones is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call on the other end complains of too much backround noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are having this issue during calls with your Ultra Open Earbuds.
I invite you to check this article and try the available troubleshooting steps to see if that can be resolved: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bueZAAQ&language=en_US
If you need further assistance, please contact our support team directly: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
Bose Should Be Embarrassed By These....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Bose?... I bought these on sale for $230 and wanted to return them after 5 minutes of use. Music quality is okay and call quality is awful. DO NOT buy these unless you'll be in a perfectly quite environment the entire time of use. There are several options that are MUCH BETTER than Bose for half the cost. Go look at Shokz and JBL, you'll thank me. Will be returning for a refund.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you decided to return your Ultra Open Earbuds, though you were happy with their music reproduction performance. If you're having trouble hearing or being heard on calls, firstly make sure that your earbuds are using the latest firmware; Bose released firmware version 4.0.22 to improve the customer's experience on calls. If that doesn't help, I'd also make sure you're wearing your earbuds optimally, see here: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. I hope these tips are useful, and please don't hesitate to contact your local support team for any other troubleshooting assistance. Warm regards, Fiona M. - Bose Customer Support