Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $229.00
The comparable value price is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1516 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,516 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great i love them they fit and sounds great i love bouse

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do have to get use to something just hugging your ear but i do love them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good if you don’t mind hearing background noise

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the sound quality is great. My only complaint is when I am at the gym, I can’t even hear what is coming through the earbuds. I know they are open buds but I didn’t realize just how much background noise I would hear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Work great and don’t fall off even with small ears

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to wear AirPods Pro but I have small ears so when I would run or workout they would fall out of my ear. I ended up buying these and after the first couple of times wearing them they don’t hurt my ears, they stay in very well even with working out and running, and the sound quality is super good and loud for what they are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Unsatisfied with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I use the EarPods for the radio, music, or while watching TV, the sound quality is amazing. But when I use them for phone calls, the person on the other end can’t hear me well and sometimes not at all. It’s a shame that I still need to return these because I need something that works in unison with phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. We're glad to hear you're enjoying the sound quality for music, radio, and TV, that's great to know! We’d love to help troubleshoot the microphone issues during calls. Here's a troubleshooting steps that can help improve the call quality experience: http://bose.life/4oYYj5I

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to religiously buy AirPods, and they used to religiously fail me, to the point I was done with them… concept of open earbuds was new to me, and I wasn’t sure I would like them, but it turned out, I truly LOVE them! Not to mention Bose incredible sound system!!! Highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pricy, if the price was more reasonable, would have been much better, yet quality of sound, the comfort to use it (you do not have to worry about them coming off your ears) is a plus. The colors to choose from very limited.I picked black .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright. Don’t sit firmly on the ears enough, I use for work and from time to time they fall out. Great clear music but I do wish they were slightly louder

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable Stays on your ear Good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome ear buds they sound great look great and last a long time on a single charge. The sound quality is hands down the best I’ve heard yet, and the price is the best ever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the design, super comfortable, good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Fit caused issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not fit good on my ears. I dont know if my earlopes are too big on the part the headphones go, but they just didnt feel secure and the volume was very low. I could only hear my music if the volume was turned up about 80% full volume. Anything less than 50% and i couldnt hear it, unless i pushed the speaker part down into my ear. The sound quality for when i could hear it was great. For me it was just the fit that caused issues. I had to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose All The Way!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's very secure in the ears and the aesthetic looks like you are wearing a cool piercing. I can wear it while working and it's the least obvious thing. The sound quality is what you expect from a Bose, crisp and clear. You can zone out and be in your own world amidst the ppl around you without the bulkiness of the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Not what I expected Bose to become

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time fan of the Bose inear headphones. For many platforms ive tried many years ago i was looking for the crisp and clean sound and bose delivered however And unfortunately for me, the open ear was a downright disappointment for the Bose line in my opinion. I was told by one of the employees at Bestbuy that these headphones were rated quite good from alot of people...and well. As a diehard audio guy, these did not deliver that "bose" quality sound. At max volume the sound was crackled, there was also not much bass and it just was not my style of in ear headphones. I gave it 2 stars because the one star was for fitment, it felt good "clipped" to the ear, but i wish it had a little more to out that bud into the ear itself. And the other star was for the idea that Bose was going for. The quality of the sound for me was terrible... the BEST in ear buds ive had from Bose was the ones that were super large and stuck out alot BUT you would twist the bud itself into your outer ear and it would literally fit into place and not fall out at all. The "second generation" for the ultra quiet inear that took a good thing and turned it into something different and made it bad. For that first gen the speaker itself was a little further away from the eardrum and MADE THAT quality crisp with the bass bose has been known for. The second gen...since it was closer to the ear drum it took away some of the max volume of the music and turned it down a bit because it was closer to the ear. So with the open ear....it just washed it away. Idk how much more disappointed i can put into words on how sad i am of what Bose Did with this line.....and asking 300 bucks for it. I did it as a trade in from the utra quiet 2 earbuds for these...and 3 days of use. I returned them and got a giftcard caz i didnt even want the ultra quiet 2's either.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for taking the time to leave such a detailed review. We're sorry to hear that the Ultra Open Earbuds did not meet your expectations. We understand that the Open Ear design and sound profile might not be suitable for every user, as it delivers a different listening experience. Furthermore, we also appreciate your feedback on the fitment and the overall concept of the open ear design. While we aim for comfort and stability, we understand that the fit and design may not have been ideal for your personal preferences. If you have any further questions or need assistance, please don’t hesitate to reach out to us.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Meh okay I guess

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, having a lot of connectivity issues. Constantly having sound cut in and out. My ears don’t hurt but would be nice to not have the connectivity issues

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback! The Bose Ultra Open Earbuds are a completely new kind of audio wearable — delivering premium sound through a cuff-shaped design that doesn’t cover your ear.

      If you're experiencing connectivity issues or audio cutting in and out, here are some troubleshooting steps you can try.

      Connectivity issue: http://bose.life/4nTlNYY
      Cutting in and out issue: http://bose.life/4q4kvMp

      NJ - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I used for running! They were only drowned out in a loud boxing gym, which was a bummer because I got them for boxing. But every other place, they were good in sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stars based on PHONE CALLS, MUSIC SOUND QUALITY 10

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality 10/10 Voice cancellation 8/10 since it has none on music but you can change by raising up the volume Phone Calls Quality 0/10 Not great for phone calls , I changed settings setting it on stereo or another mode where its not immersive . no one can hear me, I can barely hear them in a barely loud area . I dont understand why the quality of the call cant be like the sound quality of the Music . The 3 star review is only based on calls but if you are just going to listen to music , its a perfect 10/10 ,Adjust them as well because sometimes it may sound lower but if you push them a bit higher you can hear it very clear wihtout needed much volume PERKS- I still recommend them if your ear hurts with regular earbuds for MUSIC CONS-If you are going to do just phone calls, Consider anohter type of earbud

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Joe,

      I am glad to hear that you love the sound quality of your Bose Ultra Open Earbuds when listening to music, but sorry you are not fully satisfied during phonecalls.

      I would suggest making sure you are correctly wearing the buds to avoid blocking the microphone. You can find our fit guide here: https://bose.life/4efpjYn

      If you need any assistance or have questions, please don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Unique, good sound, but not great for phone calls

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these clip on so they aren’t in the way of earrings or glasses. The sound is very good for an open ear bud. Sadly though, I am unable to use these for work calls - the person couldn’t hear me so I had to go back to my other ear buds. I still like these for listening to music or to use with my IPad, and the immersive audio feature is fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear, crisp sound and feather-light on the ear

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love these earbuds! So light and pinch-free, they feel like nothing on the ear. They stay on with jogging and walking. I thought being open to external noise and not being in ear canal would make them less powerful but that’s not true. Sound comes through loud and clear. Control buttons are simple and easy to manipulate, very responsive. Tiny container - fits anywhere and easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best EarPod out there.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always has the best sound. This style of EarPod is fantastic, all other don’t stay in. This one is perfect.

    I would recommend this to a friend