Customer Ratings & Reviews
- Model:
- 881046-0200
- SKU:
- 6642773
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit, Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for doing literally anything and still being able to hear around you while others cannot hear whats playing. Love these! Ordering a 2nd pair for my husband. Love using these while out running. I can hear any cars approaching - so great for safety! And they fit snug. Highly recommend
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
my favorite earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these! My ear gets tired from having earbuds and these are perfect to wear all day without impacting your hearing. When not playing anything, you can still hear everything around you great. I think the sound is great for not being inside your ears. Highly recommend.
I would recommend this to a friend - Pros mentioned:Comfort, Fit
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theae are the best earbuds ever made. They stay put for hours and do not irritate the ears.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and easy to wear for long hours. The sound quality is good.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Sounds great but you have to be in a quiet place.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item. In a quiet environment they sound amazing and are the most comfortable earbuds I have ever used. Unfortunately when used around even a moderate amount of noise, the headphones get drowned out. At the gym, I had them at max volume and could barely hear them over the noises of the machines. They were unfortunately completely unusable in an outdoor environment as even the wind was making them hard to hear.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry you are disappointed with your Ultra Open Earbuds when you are using them in a busy environment. Due to their open factor, and because they don't have noise cancellation, you will be able to listen to your music but also your surrounding. So indeed if you are in a loud environment, you might want to use a pair of in-ear earbuds if you want to focus on your music.
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
I like em
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound quality, it’s not as quiet as I thought it was gonna be so that’s a good surprise. Only bad thing is for some reason at times it sounds like the right ear bud pops and the speaker sounds like it’s gonna blow out but then it goes back to normal after like 2-3 minures
I would recommend this to a friend - Pros mentioned:Sound quality
I like these a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little getting used to but the sound is great either in stereo or immersion. The most I’ve ever paid for earbuds.I’m hoping that they last longer than most.
I would recommend this to a friend 4/5 almost 5/5 earbuds! I love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are honestly amazing. I would give them a 5/5 IF they did well on audio while being on a call. They don’t do very well when it comes to being a microphone for a phone call which is its only negative thing. Besides that, they’re incredible earbuds. I love that I can work on things & listen to music or an audio book while also being aware of my surroundings. I get spooked very easily & sometimes that can be hard with regular noise canceling headphones/earbuds.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Great for private listening!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones with great sound quality and range. The battery life lasts a very long time.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pairing. Great sound quality. Super comfortable to wear in the gym or for any occasion
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound Quality, but poor mic quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is quite good, but the microphone is the weak point of the device. I’m not sure if it’s due to the microphone’s placement, but the person’s voice sounds distant when speaking. Despite this, the sound quality and comfort are some of the best I’ve tried. Without a doubt, it’s a good option if you prioritize sound quality.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Rodrigo, thank you for sharing your detailed feedback. We’re glad to hear that you’re enjoying the sound quality and comfort of the device. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call, so please ensure they are not obstructed by headwear and that the earbuds are positioned correctly on each ear.
You can check out this helpful link for more information: https://bose.life/4a0CRGU
Jelyn - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Horrible customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are great but the customer support is abysmal. They're very comfy and they sound great but I lost one of the earbuds on campus, which was entirely my fault. When I contacted their support to try to purchase a replacement earbud they informed me that they are factory paired and it is impossible to purchase a replacement. The only option they gave me was to purchase a new one at full price. After some discussion they did offer me a one-time discount to purchase a new set. However the purchase price was based on their original MSRP not what I purchased it which would have still been more expensive than what I paid at Best buy. I recommend avoiding any earbuds like these if this is their standard protocol.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Cody, thank you for sharing your experience with us. We're really glad to hear you’re enjoying the comfort and sound of the Ultra Open Earbuds, but we’re truly sorry hear about your experience when trying to replace the lost earbud.
Because Ultra Open Earbuds are factory‑paired, we’re not able to provide single‑earbud replacements at this time. We understand how disappointing that can be, especially in a situation where only one earbud was lost. We appreciate you taking the time to discuss options with our support team, and we’re sorry the solution offered didn’t meet your expectations based on your original purchase price.
Your feedback is incredibly valuable and helps us improve both our product policies and the overall support experience. If you’re open to it, we’d love the chance to review your case again and see if there’s anything more we can do to help.
Please contact us directly at https://bose.life/46jIkY4, and we’ll take a closer look.
Daisy - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Another Great Bose Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice set that does what the advertisements say. I needed a new set to replace an older wired set and did research into these as they do not go into the ear. I am able to hear anyone who is talking to me while using these for music and radio. Great for yard work entertainment - they really stay on your ears. I have a Bose Soundbar for my TV that has worked well so I was inclined to purchase another one of their products. These fit the bill.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earbuds available in the market right now. The ability to have the best sound quality and be able to hear everything around you it’s something that only Bose can do. The bass is also a great feature. Definitely the best purchase I’ve made.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfotable earbud. Sound is fantastic. Connect to Bose soubdbar ultra and it creates a personal surround mode. The sound on personal surround sound mode is great and immersive. If you want noise canceling these are not for you. If you want great sound and comfort these are the ones.
I would recommend this to a friend - Pros mentioned:Sound quality
Good earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is awesome just that you cant tell how much battery is left on the case. Also one right earphone in 90% left is 80$
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Not bad, not great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is exceptional for what they are. Battery life is good, at least when you can get them to charge. If you are like me and work in or around dusty areas the charging case is complete trash, the prongs get stuck constantly and refuse to charge. I've had them for approximately 3 months, and love the headphones but sadly I can't use them because I can very very rarely get them to actually charge in the case. You can buy a new case, but that's another 100$ for just that when the only problem with the case is that it has ZERO dust resistance, calls on them are ok but sometimes the other party has a hard time hearing me. All in all I was extremely happy with them until the problems with the case. Without the case you can't do anything with them, so if it's not good than the headphones are useless.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience. We're glad to hear you’ve been enjoying the sound quality and battery life, but we’re really sorry to hear about the charging issues with the case. While the case isn’t dust-resistant, we’d love to help explore possible solutions, such as cleaning tips or checking if a replacement might be covered under warranty, depending on your location and purchase details.
For the meantime, you can try this troubleshooting guide that may help: https://support.bose.com/s/article/ultra-open-earbuds-will-not-charge?language=en_US
If this doesn't work, you can reach out to us here: http://bose.life/globalsupport
Jelyn - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, easy to sync, volume and sound quality is good.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
music sounds great - not for phone calls
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality is great and i love that they stay on my ears while doing yard work. I haven't figured out how to fix the sound for phone calls, people can't hear me. Once I figure that out these will be the best!
I would recommend this to a friend - Pros mentioned:Sound quality
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds I have had in a long time. Have great sound and are able to hear the outside noise as well. Would recommend to anyone looking for a good pair of earbuds
I would recommend this to a friend