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Customer Ratings & Reviews

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Your price for this item is $229.00
The comparable value price is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1521 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,521 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds in December, and so far it has been working great for me. Other earbuds usually hurt my ears after I use it for a while but with these earbuds I have notice that I haven’t experienced any of that yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bose bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them. There super light and easy to use on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Never had a good Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one drains a lot faster than the left one making it hard to use them together. It also randomly stops connecting to my phone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for your feedback! We're sorry to hear you're experiencing faster battery drain on the right earbud and connection issues, that’s definitely not the experience we want for you.

      This can sometimes happen due to the right earbud acting as the primary connection point, which may cause it to use more power. To help resolve this, we recommend checking for firmware updates, resetting the earbuds, and ensuring both are fully charged before use. You can also try reconnecting them to your device by removing and re-pairing them via Bluetooth.

      Here’s a troubleshooting guide that may help: http://bose.life/4oSodb7

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality of sound created on earth. Quality is everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my open ear Boise earbuds. I do a lot of walking alone. It's nice to feel safe to hear my surroundings without sacrificing my joy of music and audio books.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can listen to music without having to worry about not hearing my surroundings. Perfect ear adjustment it doesn’t fall off my ear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lighter than Air!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter than air, i forget im even wearing them. Wonderful sound, and can still hear the world around me. 10 out of 10 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not there yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an open ear, looks, fit and sound is really good but constantly losing connections is keeping it from being a keeper. If only they could fix the Bluetooth reliability its an awsome open ear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It's great to hear you were impressed by the fit and sound of the Ultra Open Earbuds, but I'm sorry to hear you experienced instances where you lost connection. It's important to ensure your buds are kept within 10m/33ft of the Bluetooth device to ensure a reliable connection. If the problem persists, please reset the buds and establish a new connection.See this link for troubleshooting information. https://bose.life/3UdVqQu.

      If you still need further support, please feel free to get in touch via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great sounds with ear security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first pair of wireless earbuds. I love the way they feel and with the added bonus of being secure on my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones from Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in the build of these headphones. Great sound quality. Easy to connect and setup. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best ones I've ever purchased and owned- however, they do look a bit like earrings which can be awkward for some guys.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was gift to my wife she loved very comfortable and beautiful sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand is great! This is the only earbuds that I have found that didn’t hurt my ears. The sounds is incredible as well. Can’t say enough about these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    For just indoor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met the precise quality of bose towards music quality, comfort and weight. During driving can't able to hear calls and always you need to keep hand on ear buds to push more in to ear canal to hear out.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Murali, I am glad to hear that you are enjoying the sound quality, comfort and weight on our Ultra Open earbuds. if you are finding difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Unique but feel like sliding out constantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely unique design and idea for earbuds , and takes adjusting . My only problem is that they constantly feel like they are about to slide out and fall . to be fair thats probably because im going 20mph on a electric scooter

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Bose Comfort As Always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable to wear,I wish the volume was louder but maybe Bose will release an update to address this problem.Still worth purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose to go

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quality and light as a feather. Stay aware of your surroundings

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failure to Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about your charging issues with the Ultra Open Earbuds.
      What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
      We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Bought a set for myself and use them daily. Bought another set for my wife and she uses hers daily. These are great for outdoors and in the office to hear your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome, switched from AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They sound great and are super comfortable. Especially compared to in ear headphones like AirPods and AirPods Pro.

    I would recommend this to a friend