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Customer Ratings & Reviews

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Your price for this item is $229.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1574 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,574 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beautiful headphone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound but quality is not too sure. the ear attachment is not tightly held.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound light they look nice BUT they stop working still connected to the phone but no sound on call or music you need so very annoying that you answer a call and no response im a samsung user i dont think this should be an issue still Bluetooth l....

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're happy you're enjoying the excellent sound and style of your Ultra Open Earbuds. Sorry you're facing some connectivity concerns, use our troubleshooting guide here - https://bit.ly/3TJIaSO if you need further support, do not hesitate to contact us via https://bit.ly/3UNtwsQ

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who has sensory issues these are the best thing since sliced bread. The sound is a whole experience and the pass through is perfection without having something jammed in your ear or on your head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice and affordable earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was perfect thanks Best Buy for having the most great items but the only thing I didn’t like is they are hard to star in your ear. I prefer one that holds on so that I don’t lose it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Easy and quick to charge. Stay in my ears better than any other earbuds I have tried. I love the fact that you can still hear outside noise, like when I'm riding my bicycle I can still hear the cars approaching me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work out in and the sound quality is much better than one would think! Also the phone calling works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Answer to my prayers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are awesome. They have been the only earbuds that I am able to wear for extended periods of time, due to me suffering from migraines. I'm so glad that i purchased them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is great, nice and clear sound and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones sound is great and I dropped them 3 times outside and they still work good no issues

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best open ear headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 Shokz bone conduction headphones that I loved. Then bought the Shokz openfit, but once I tried these on, the comfort overthrew the Shokz and I returned them. The Shokz were great, but the comfort of the Bose are unmatched!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls were not clear to those you speak with, also the clip hurt my ear. I returned the item.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.

      For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5

      We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus We’ll be glad to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great i like them. They are acceptable to use at work since they do not go directly in the ear. I happy with my purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these earbuds. He can wear these around the house and still be able to hear us.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing comfort

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these!! Better than AirPods. AirPods hurt my ears after 30min of wearing them. These sit effortlessly and I can wear them for over an hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t get as loud as I would like. So only use when I want to listen to music in a quiet place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great option if you have children

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to hear your music or podcast if you have children and you need to be aware of what is happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose earbuds. I definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    All most the total package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept. The sound quality for music is outstanding. It does stay in your ear securely. Whenever I'm riding or walking, the only downfall. Is the call quality when making and receiving a call? It's an issue. People cannot hear me and if they do, it sounds gargled.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We're glad to hear you enjoy the sound quality for music and find the earbuds secure. We're sorry to learn about the call quality issues you've experienced. In case you are still experiencing issues wile on calls, please don't hesitate to reach out to us, so that our team can assist you further.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Innovative ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds had good sound and are a great idea. But for my use case was not in my best interest to keep past the return window. I would consider purchasing again if the software included multi-point connection and additional colors to choose from.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you've returned your Ultra Open Earbuds, though you did like the concept and their audio performance. Multi-point connection is planned as part of a future update; Bose will provide further information on this once available, so do stay tuned! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bose products, this my 2nd pair of Bose earbuds and will be buy for family members for Christmas

    I would recommend this to a friend