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Customer Ratings & Reviews

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Your price for this item is $229.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1578 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,578 reviews
  • Rated 5 out of 5 stars

    With helping me immediately get the earbuds I need

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough and expert help! With helping me immediately get the earbuds I need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear. The problem is the sound. Its very low, very hard to hear anything. And when on a call, nobody can hear you! I love Bose products, bit this one is a big miss!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the comfort of the Ultra Open Earbuds, Jayson, but I'm sorry to hear you're disappointed by your sound experience! Hearing your music, and getting people to hear you on a call, should not be an issue, so please contact our support team for assistance. Regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Ouch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the concept of being able to listen to music and hear the world around you. The item itself was light weight and stayed on while moving around but after a while of wearing it my ears would hurt. The item put alot of pressure in one spot hurting me . The audio wasnt too bad but using it for calls was a no go. There was constant complaints that the other person on the call couldnt hear me. I ended up returning it. For the price it wasnt worth it . I expected better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved these ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome and really feel de change, i have other brand and is super different feel. Recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard pass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely not for everyone. Honestly the phone call quality is terrible and music isn’t that great at all. Not worth the price tag at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father like it so much, he use every day, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Conversations software need work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea very but need work. Music sounds great but when it comes to taking you can barely here your conversation and you sound far away to the person yiu talking to. Non of the background noise is block out

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback on our product. We're glad to hear that you appreciate the concept and enjoy the music quality. However, we apologize for the inconvenience you experienced with the call quality. We understand the importance of clear communication during calls and effective noise cancellation. We recommend visiting this link in order to address the microphone pick-up issues: https://bose.life/431eULD. If you would like further assistance, please feel free to reach out to us.

      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Such great volume and allows me to hear outside noise at the same time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks cool, but practical.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design, not remotely practical. It do not work for me at all. I went to the car, tried them, went back and returned them. They look sleek but i don’t know who they would even work for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality wasnt impressive. People could hear what i was listening to.. The mic was actually awful! Could not hear me on calls what so ever. For the cost of these I was not going to let these key factors not be mind blowing. Cute concept but needs improvements. Returned.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your feedback with us. We’re sorry to hear the Bose Ultra Open Earbuds didn’t meet your expectations. These earbuds are designed for open‑ear innovation, immersive sound, and all‑day comfort, with a cuff‑like fit that keeps you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this guide: https://bose.life/3Jlrhg5

      We respect your decision to return them, but if you’d like to give the Bose Ultra Open Earbuds another try, feel free to reach back out, we’ll be happy to assist further.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Insane!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible set of earbuds. Definitely pricy, but there truly one of a kind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Difficult to place in ear. People often complain that they can’t hear me on calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear of your disappointment with your Ultra Open Earbuds! If you're having trouble wearing them, our guide here should help: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. As for calls, one thing to try is ensuring you're using the latest firmware; Bose released version 4.0.22 to improve the customer's experience on calls. Therefore, head to the Bose app and check for any updates to your earbuds. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Easy to paired

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, easy to paired and the app is really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product and the fast costumer service as well the quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Really loose

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my earbuds for phone calls although the sound was good when properly positioned which was always difficult to get, the person on the other line can hear everything. Not worth the price tag

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review! The Ultra Open Earbuds can be used to make and take calls, so if you're having related issues, please get in touch so we can troubleshoot these with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Open ear headphones are amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style on these! I have always struggled with having earpieces in my ear and these help me still enjoy wearing headphones but not closing off my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear plugs ever .!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear plugs ever .!!! That you can get for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy accidents

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally got the wrong head phones but they still loved them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you talk with other people they can hear you and they hear all the background noise. They are comfortable that’s about it.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Debra,

      I'm happy to see that you love the comfort of the earbuds. For calls, please make sure the earbuds are correctly positioned (https://bose.life/4a1X6T0) to make sure your voice is clearly picked up. I'd also ask you to contact us https://bose.life/contact if required.

      Nic - Bose Customer Support bose