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Customer Ratings & Reviews

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Your price for this item is $229.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1578 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,578 reviews
  • Rated 5 out of 5 stars

    Father’s Day Gift Made Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the fast shipping and description for the product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so comfortable or typical Bose sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fit in the ear so that you can hear the best sound. I think they need to aim into the canal more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bose earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with my product. They do not stay in my ear and ppl cannot really hear me. I want to exchange them for something else

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Andrea, thank you for sharing your experience. This is certainly not the experience we intend for our customers, as we want you to be fully satisfied with our products.

      Regarding your concerns with microphone, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit ok but u have to play with them not for me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Anthony,

      Please check our fit guide if you need assistance adjusting correctly the Bose Ultra Open earbuds: https://bose.life/4efpjYn

      For further assistance, contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, received product on time, and super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very low. Microphone is not picking up my voice properly. Fit is excellent.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Vinay, I am glad that you are enjoying the fit of the Ultra Open earbuds. For any difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. If you are finding poor sound quality on the earbuds, we also have suggestions on the website that can help: https://bose.life/3TDTl0t.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Bose number 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love Bose i very happy recommendation for all people simple love Bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor voice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good when listening to music but not for calls. Beware!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and features. The talking features are good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really nice and the color is really nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overcharged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You put them on sale for $50 off the day after I bought them. When I called the agent jacked me around and would not take care of a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only for music not call The sound in music is very good, not in calls

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift for my husband and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Bose always delivers the best quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love my new bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have to worry about these ever falling out of my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Speaker quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People say they can’t hear me I have to constantly speak loud. They are comfortable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Erica, I am glad to hear that you are finding the Ultra open earbuds comfortable. If you are finding difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Music friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music but not for phone calls………………………..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We're glad to hear you're enjoying the music quality. If you encounter any issues with phone calls, please don't hesitate to reach out to our support team for assistance.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not really like the sound on these . They are easy to connect but how they hang on your ear was not the best for my gym workouts

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback, we really appreciate you taking the time to let us know about your experience with the Bose Ultra Open-Ear Earbuds. We’re glad to hear that the connectivity worked well for you, we’re sorry about the sound quality. Comfort and performance are key, and your input helps us better understand how the product performs in active settings. To help you with your Ultra Open-EarBuds here is a helpful guide to have the best experience of the product.

      http://bose.life/4ovRBmq

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a gift and she loved it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where ok just not worth the money. Every call taken people would say often they couldn't hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that people had trouble hearing you when you spoke to them using your Ultra Open Earbuds. If this happens, our support team will gladly assist, see here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose