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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2006 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,006 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound and easy to put on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is phenomenal just a little afraid it can fall off because i have elephant ears. typical bose value but you do get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. I have vertigo and do not like anything in my ears. This is perfect for me and I don't even realize I have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sore ears Had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these Bose ultra open ear buds and the sound was what you’d expect from Bose but they made my ears very sore after only one day of use. They squeezed the cartilage of the ear which drove me crazy and after a few minutes made my ear sore. I kept wearing them and rotated one ear at a time for my meetings all day thinking I may have just needed to break them in, but both ears were just so sore. I liked that they stayed outside of the ear and the sound was amazing but I had to return because they were not comfortable for me. I tried them in different places by sliding them up and down the ear but that didn’t help.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alanna, the Ultra Open earbuds have flexible joints, light-as-air grip, and they will wrap around your ears instead of fitting inside them, they’re incredibly comfortable and super stable. For when you want to get your run on, or just to run your errands, they’ll hug your ears all day. To ensure that you get the most comfort from your earbuds, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just e

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift for my son's 28th birthday. He says the sound is excellent and he can also he when someone is speaking to him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headphones I’ve ever used!! I tell everyone!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love my new Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear phones I’ve had, way more comfortable than Apple and look nicer

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great customer service (Bose).

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great for the gym. Not the best in nosing Environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A different way of hearing the world

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as gifts for family members who like to go on outdoor walks. The ability for the ear buds to not actively block outside noise is great. The only minir annoyance is thst the battery level between L and R is different. One will go to 90% before the other, but ultimately does not impact performance. Would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Christmas gift fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He don't think they are loud enough. Other people can hear what you are listening to.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sherita, I'm sorry to hear your husband doesn't find the Ultra Open Earbuds loud enough! When worn correctly, the earbuds will direct plenty of volume and rich-quality audio into your ears, without other people being able to hear any detail of the music unless they get up close. See here for a useful guide: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. If issues persist, your husband is welcome to get in touch with our support team, so we can assist further. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They allow me to listen to music while at work because I can still hear if I’m needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work out in and the sound quality is much better than one would think! Also the phone calling works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My ear lobes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re wonderful. I don’t have to worry about my pods being in my ear all the time. Just a little adjustment in the ear lobe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to everyone family and friends

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolute garbage, do not buy them. You can barely hear phone calls and the connectivity is awful. I never write reviews, but felt compelled becaise these are that bad

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We’re very sorry to hear about your experience and the frustration with call quality and connectivity. We truly appreciate you taking the time to share your feedback. To help resolve the issue with your earbuds, please refer to the troubleshooting guide linked below:

      https://bose.life/4ce3BGk

      Gem - Bose Customer Review bose

  • Rated 5 out of 5 stars

    Bose over ears earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase when it comes to earbuds. I want them in gold as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds that I’ve ever had! They do not interfere with answering the phone and they do not invade my ear canal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this one if i wanna be more aware of the surrounding around me and listening to music at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Open Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great product! I really recommend this earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased these to replace my Bose quiet comfort ultra gen 1. I really wanted to like these. First the right ear shows 10-30% less than the left ear even though they both show 100% when I begin to listen. No one can hear me when they call. Also the sound is great if I hold the earbuds to my ear but move away when I release them. Then I can't hear the music well at all. Taking these back. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mary, thank you for sharing your experience, and we're truly sorry to hear about the issues you've encountered with the Ultra Open Earbuds. We appreciate you bringing this to our attention. The good news is that these types of issues can often be resolved with a few quick steps. Please check the links below for troubleshooting guides that may help:

      Short Battery Life: http://bit.ly/3KYUuxD
      Microphone Not Picking Up Sound: http://bose.life/4mMJ90V
      Poor Sound Quality: http://bose.life/4hjVAk1

      These steps should help get your earbuds working properly again.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They are ok...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To listen to music they are great but to have a conversation no. The other person will not hear you at all and I believe this is an issue with this earbuds anyway. But overall good for listening to music.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us.
      We’re glad to hear you’re satisfied with the audio quality, but we’re truly sorry to learn others are having trouble hearing you during calls. Clarity is very important to us, and we appreciate you bringing this to our attention.
      We’d love to help you troubleshoot the microphone issue. Here's the troubleshooting link that can help you have a better call lity nd---ka08c000001bujeaaa?language=en_US

      -Jelyn, Bose Customer Support bose