Customer Ratings & Reviews
- Model:
- 881046-0200
- SKU:
- 6642773
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Bose, ultra open earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really excited to purchase as the concept of the headphone was unique. I really disliked them the moment I tried them on. They didn't fit well, the sound was horrible.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Edgar, the Ultra Open Earbuds are designed to provide all-day comfort in addition to rich, private sound, enabled by Bose OpenAudio technology. Our handy guide at https://bose.life/47JDhAb will make sure you're getting the most from your buds -- both in relation to fit, comfort, and exceptional sound quality.
Marlo - Bose Customer Support
Microphones is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call on the other end complains of too much backround noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are having this issue during calls with your Ultra Open Earbuds.
I invite you to check this article and try the available troubleshooting steps to see if that can be resolved: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bueZAAQ&language=en_US
If you need further assistance, please contact our support team directly: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
Ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good with phone call can hear back noise very bad
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds are not performing well on phone calls! Our support team would like to assist you via troubleshooting, so do get in touch: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Idk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t fit my ears well and they suck for phone calls
No, I would not recommend this to a friendIts a crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. You can't even hear anything. Waste of money. Bose is good but this one no. Don't buy
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Maria, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with a cuff‑like fit, the Ultra Open Earbuds keep your ears open to the world around you while Bose OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.
Be sure to check out our helpful support article at https://bose.life/4pJxAJS which will help improve your experience. Hope this helps.
Klariss – Bose Customer Support
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only Had them for 6 months before one ear bud went out completely and the other just plated muffled sounds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. I’m sorry to hear that one of your earbuds is producing muffled sound, that’s certainly not the experience we want for you.
Ultra Open Earbuds combine innovative open-ear design, rich audio, and all-day comfort. Their cuff-like fit keeps your ears open to the world while Open Audio technology delivers private, immersive sound.
If you’re experiencing muffled sound, please try the troubleshooting steps in the link provided. These steps are designed to help resolve the issue and restore the full performance of your earbuds: https://bose.life/4ofpDLj
NJ - Bose Customer Support
Bose ear piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of static and people can barely hear me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Janice, if you are finding difficulty with the Ultra Open earbuds during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. For issues with unwanted noises, please view this article for troubleshooting steps: https://bose.life/43fF6SK.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Bose earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with my product. They do not stay in my ear and ppl cannot really hear me. I want to exchange them for something else
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Andrea, thank you for sharing your experience. This is certainly not the experience we intend for our customers, as we want you to be fully satisfied with our products.
Regarding your concerns with microphone, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5
We hope the troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.
Sophie - Bose Customer Support
Worst brand on phone calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiving calls on thess ear buds is the worst experience i have ever had , they are horrible on call the other person on cant hear you as well as your self . But they are good on the music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Chris, thank you for your feedback. The Bose Ultra Open Earbud has a OpenAudio technology, it’s designed for moments when staying aware of your surroundings is key, like navigating busy streets or chatting in the park. The Ultra Open Earbuds are crafted to rest gently on your ears and direct sound inward, allowing you to stay connected to your environment while listening. That said, we're sorry to hear you experienced issues during phone calls, and we appreciate you bringing this to our attention. A few factors might help resolve the issue, such as ensuring the earbuds are worn correctly and that the microphone is properly positioned.
To help resolve this issue, you can follow the troubleshooting steps outlined in this link: https://bose.life/3K0UTiK and https://bose.life/4gk9TVb
Sophie - Bose Customer Support
Too expensive, quality is lacking.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these earbuds for 2 months and if you are listening to music they work fine, they do not work well for talking on the phone. I wish I could return but it is too late.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Cheryl,
It is great to see you like the earbuds for music. Please try the guide here https://bose.life/431eULD to help with mic audio, and contact us https://bose.life/contact for support.
Nic - Bose Customer Support
Overcharged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You put them on sale for $50 off the day after I bought them. When I called the agent jacked me around and would not take care of a refund.
No, I would not recommend this to a friendThey feel lose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bueno, feel like they can fall off your ear anytime
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi ABSLICE26, thank you for sharing your feedback on the Ultra Open Earbuds. We’re sorry to hear they don’t feel as secure as you expected. The design is intended to provide an open, comfortable fit for extended wear, but we understand that fit can vary from person to person.
To help you get the best experience, please check out this quick guide for tips on achieving the optimal fit:
https://bose.life/3Nh0QcY
Daisy - Bose Customer Support
Stopped work after 4 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4 days taking back to store .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephanie, thank you for sharing your feedback. We’re sorry to hear that your Bose Ultra Open Earbuds suddenly stopped working. We’d like to understand what went wrong and check the warranty status of your product so we can explore available service options and provide the troubleshooting help you need. You can reach us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support
- Pros mentioned:Comfort, Fit, Sound quality
Lightweight & Comfortable. I can hear it all.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To preface this review, if you buy these Bose Ultra Open Earbuds expecting the best sound available, then you are probably going to be a little disappointed. However, these aren't made to have the best sound available. They are made to provide great sound when listening to music, calls, or watching shows/movies and still be able to hear what's going on around you. They exceed at this goal tremendously while still providing very, very good sound. Setup with the Bose app is simple. I had them connected to my phone and was listening to music in a few minutes. Listening to clear and quality sounding music with earbuds on while still being able to carry on a conversation is something I didn't know I needed. It's a pretty spectacular achievement, especially having never tried open concept earbuds and generally having been skeptical of them in the past. I've tried running with them on, laying with them on, and just sitting and listening. In all scenarios I've been extremely impressed with how I can hear everything, the music and sounds around me. These earbuds are so comfortable; by far they are the most comfortable earbuds I own. They are very lightweight and they stay in place no matter what I'm doing. My favorite aspect so far is wearing them in bed. In-ear earbuds get uncomfortable quick with my head on a pillow, but these don't bother me at all. And with the open concept, I am still able to hear if my children are up at night. I cannot express how much these have impressed me in that respect. With the open concept, expect to lose some of the sound quality you are used to with high priced in-ear noise cancelling earbuds. I've noticed that the bass especially doesn't hit as hard. That said, the sound quality is still fantastic. It's clear as can be even while hearing outside noise. I highly recommend these for anyone looking for lightweight, comfortable, high quality, open-ear earbuds.
I would recommend this to a friend Decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not really like the sound on these . They are easy to connect but how they hang on your ear was not the best for my gym workouts
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your honest feedback, we really appreciate you taking the time to let us know about your experience with the Bose Ultra Open-Ear Earbuds. We’re glad to hear that the connectivity worked well for you, we’re sorry about the sound quality. Comfort and performance are key, and your input helps us better understand how the product performs in active settings. To help you with your Ultra Open-EarBuds here is a helpful guide to have the best experience of the product.
http://bose.life/4ovRBmq
Gem - Bose Customer Support
No good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good. Sound was to far from ear. Please don’t buy
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Daniel, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed to leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.
Please check if the earbuds are set to Immersive Audio mode, as this may improve the sound quality. You can use this link for guidance https://bose.life/3LBDqhZ Thanks!
Klariss - Bose Customer Support
- Pros mentioned:Sound quality
Bose great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. They were to small fit in my ears. Will recommend to anyone else with small ears
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
In order to get the best comfort and audio experience, please check our fit guide to make sure you are correctly wearing the Ultra Open earbuds: https://bose.life/4efpjYn
If you need further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Broken after 7 months with no real support options
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right one stopped working after seven months. Referred to manufacture as I had not purchased plan. Bose offered me $100 off a different pair that according to BOSE would ship four weeks after they received the return. They're nice, but hope you don't have any issues as it seems the warranty is not being honored.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Kent,
I am sorry to hear that your Ultra Open Earbuds stopped working as expected. We would love to hear more about your issue so if you still have them and wish to get additional support please contact our support team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product would not fit in my ears. I have been buying Bose for a long time and this is the first issue I’ve ever had.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Farean, thank you for sharing your feedback. We're sorry to hear that the Ultra Open Earbuds didn’t fit well for you. They’re designed with a unique open-ear style to suit a variety of lifestyles, but we understand they may not be the right fit for everyone. To help, we have a quick guide that shows how to properly wear them for the best comfort and stability: http://bose.life/4oqjhsU
We appreciate your continued support of Bose, and we’re here if you need further assistance.
Daisy - Bose Customer Support
Bose could do way better. Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with Bose. I was expecting alot more and i felt let down. Not tight enough around the ears and the sound quality wasn't there as well as trying to talk to another person
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Richard.
Thank you for your post. I'm sorry to hear that you are having an issue with the fit of the earbuds. Follow the simple steps provided on this page to wear it properly and adjust it, https://bose.life/4a1X6T0. With proper adjustment, it will make your call clearer as well as the mic is properly positioned. If you require further assistance, please get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support