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Customer reviews

Rating 4.2 out of 5 stars with 2111 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,111 reviews
  • Rated 5 out of 5 stars

    Extremely Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and I often forget I actually have them in my ear they’re that comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones very comfy on the ear lobe besides the comfort also great quality audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who likes to be aware and nosey these are perfect. I love that I can listen to what I want but I’m still able to hear things around me. These are also very comfortable on the ears. If your looking for noise cancellation these won’t due for you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missed the mark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable but really poor sound and volume even for open ear design. Callers said I sounded hollow and several times they had trouble connecting and callers could not hear me. Seems like the product needs better software. Shokz are cheaper and much better.Also, these are very over priced for the options and sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dan, I am glad to hear you find the Ultra Open earbuds super Comfortable!
      If you are still facing issues with microphone pickup up please take a look at some of these super simple steps to try https://bose.life/431eULD

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Industry leader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound but id expect nothing less from BOSE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife wanted new ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted new ear buds that didn’t go into her ears so she could still hear things abound her. Her sister has the same pair and it was recommended to her, only downside is the phone call audio as it takes it a second to adjust the volume sometimes to hear it how you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for any activity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use noise cancelling headphones at the gym but i love these for wvery ither activity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gift for someone who AirPods are just not it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved them as a gift she has them on always

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failure to Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about your charging issues with the Ultra Open Earbuds.
      What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
      We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose open earbuds sound good and are comfortable to wear all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best if not the best open Earbuds period!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss open earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a pair of open ear headphones the best sounds amazing and good bass

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pain free listening!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Only earbuds that don't cause pain in my ears throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bose sound as always, great fit and style. Best earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good for a gym workout. Good for running and has good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Far better than Apple Air Pod Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer. Far better than Apple Air Pod Pro. Actually doesn't fall off.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable I can sleep in them- keeps a charge all day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr miguel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very well when you use in home or office. But in the street is no good losses connection you no listen nothing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience. The Bose Ultra Open Earbuds are designed to deliver immersive audio and all-day comfort, letting you enjoy the perfect blend of your playlist and the world around you.

      If you're experiencing connection issues, try the following troubleshooting steps: http://bose.life/4nTlNYY

      NJ - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it, even though it is not sound proof, the quality is really good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds fit your ear perfectly good for workout

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Leo, thank you so much for sharing your experience with the Bose Ultra Open Earbuds! We’re thrilled to hear the earbuds fit you perfectly and make your workouts even better. It’s great knowing they’re keeping up with your routine and giving you the comfort you need.

      If you have any questions, please don’t hesitate to reach out to our customer support using this link: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose