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Customer reviews

Rating 4.2 out of 5 stars with 2111 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,111 reviews
  • Rated 5 out of 5 stars

    Still the best for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to connect on my mobile and the battery performance is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work Great, But Fit wasn't right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They left a sort of burn sensation to my ears when used.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Joshua! Thank you for bringing this to our attention. We truly appreciate your feedback regarding the discomfort you experienced while using the Bose Ultra Open Earbuds. We’ll be more than happy to assist you in resolving your concern.

      Please use the link below to review the troubleshooting steps that will help address the issue.

      https://bose.life/3QljPod

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were gd but just don't last long as i expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    06/20/2025

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the best thing, my favorite, the best sound, the best color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Superb Quality of Awesomeness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of headphones. In my line of work I need to be alert while still enjoying my audio on my phone. These headphones are the full package. Sound quality is awesome. You can’t go wrong with Bose, and you can’t get a better deal from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Highly recommend. You won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose open earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found a pair of earbuds that don’t fall off! My ear canal is very small. Sound is good for listening to audiobooks. Had to get Bose app to work with my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds you can still hear what’s going on around you if you have them on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Quite there Yet.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately returned this product. I replaced it with the in-ear version which has superior sound. I can understand this product path but it doesn't feel safe using it. I feel as if it is going to fall and sound quality isn't the best considering it's function. I'm not ready for open-ear just yet.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the sound quality of the earbuds, but we’re sorry to learn that the design and fit did not meet your expectations. The Bose Ultra Open Earbuds feature an innovative open‑ear design that combines incredible audio with all‑day comfort. With a cuff‑like fit, they leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.

      Regarding sound quality, this can be customized through the Bose app, and sometimes switching music apps can also enhance the listening experience. We’re still grateful you gave the Bose Ultra Open Earbuds a try, and we hope your new in‑ear version continues to deliver the listening experience you’re looking for.

      If you have other concerns or would like recommendations, please feel free to reach out to us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great for not being inside the ears, and great for hearing surrounding sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Bose product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them there very good, I've had a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are by far the best headphones I’ve had. The base and quality of music is unmatched. Only thing, your ear will hurt for a little while till you get used to them then it’ll be fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but not quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cute but lose signal if you get 20feet from your phone. Don’t fit in the ear great for the price. Charge is not as long as it should be. Overall disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re glad to hear you find the Bose Ultra Open Earbuds stylish, but we understand your concerns about the Bluetooth range, fit, and battery life. Bluetooth connections typically work best within about 30 feet, though obstacles or interference can sometimes reduce that distance. The open‑ear design was created to fit standard ear sizes while providing comfort and awareness of your surroundings.

      For battery performance, the earbuds offer up to 7 hours with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours with both Immersive Audio and Auto Volume on. With a fully charged case, you can get up to 19.5 hours of total playtime.

      If your Bluetooth connection is intermittent or drops unexpectedly, try the following steps: https://bose.life/3O6j3dA

      If your battery drains faster than expected, try these steps: https://bose.life/4rh5eHI

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    BOSE ULTRA OPEN EARBUD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best earbuds I have EVER bought. I used to use Apple AirPods and i was always losing them. BUT with these earbuds I don’t have to worry about losing them BECAUSE they sit well in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open ear earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good open ear buds, it doesn't hurt ur ears and have a warrenty. Abit expansive but damaging ur ears with cheap products r more harmful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely worth the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! Great quality! I love the quality of the sound with still being able to hear my surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much better than expected!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical of the earbuds, but instantly fell in love with the earbuds! I love that I can have situational awareness, quality sound and wear my sunglasses without the sunglass arm competing with device for my music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for hours every day. Been almost a year using them and love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Ear Eden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The sound clarity combined with the ability to hear your surroundings is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Bought a set for myself and use them daily. Bought another set for my wife and she uses hers daily. These are great for outdoors and in the office to hear your surroundings.

    I would recommend this to a friend