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Customer reviews

Rating 4.2 out of 5 stars with 2111 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,111 reviews
  • Rated 4 out of 5 stars

    Didn't feel right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and individual stated he didn't like how they felt. I returned them with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beautiful headphone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound but quality is not too sure. the ear attachment is not tightly held.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great option if you have children

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to hear your music or podcast if you have children and you need to be aware of what is happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best investment! The open ear concept is very good and doesnt cause ear fatigue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Innovative ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds had good sound and are a great idea. But for my use case was not in my best interest to keep past the return window. I would consider purchasing again if the software included multi-point connection and additional colors to choose from.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you've returned your Ultra Open Earbuds, though you did like the concept and their audio performance. Multi-point connection is planned as part of a future update; Bose will provide further information on this once available, so do stay tuned! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Stealth Mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Easy to forget it's in your ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these earbuds. He can wear these around the house and still be able to hear us.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable because they are open ear(doesn’t hurt) But I don’t like the fact my right headphones was never connecting never holds charge and takes forever to sync when Bluetooth is turned on

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Grace, I'm glad you find your Ultra Open Earbuds comfortable to wear! If the right bud won't connect or hold a charge, try a reset first. This is done by putting both buds in the case, then pressing and holding the button on the back for 20 seconds with the case still open. Rebooting your mobile device may also help in strengthening the Bluetooth connection. If these steps don't help, our support team will also assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good sound, bad - I mean very BAD call quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get ONE star for a good sound quality. Just one! If you are thinking about buying open earbuds with good sound quality, these will do the job... but this is where it stops! If you are planning to make calls or be in calls, answer calls, or anything that's relating to phone calls - this are horrendous. Doubly bad when you're out exercising. People on the other end can't hear you, the call volume is VERY low... long story short, ONLY get these if you plan on making ZERO calls. There are many more open earbuds on the market that do both great sound and great call quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you love the sound quality of the Bose Ultra Open Earbuds.

      Sorry to hear that the phone call quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know. To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Review bose open earbud

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is okay to listen… not much of a bass sound.. i incurred a problem with phone call. When i talk the other line can hear but when they talk i can not hear what they say

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Antony, thank you for sharing your feedback about the Bose Ultra Open Earbuds. We understand your concern about issues during phone calls. Since the other party can hear you clearly, the problem may be related to the microphones or signal quality on their side. We suggest asking them to check their connection to ensure it’s stable.

      However, if you notice similar issues while listening to music (and not just during calls), it may point to a broader audio problem. In that case, we recommend following our troubleshooting guide: https://bose.life/4sOWCbC to see if it helps resolve the issue.

      If the issue persists after following these steps, our support team will be happy to assist you further: https://bose.life/contactus

      We hope this helps get everything back on track so you can fully enjoy your earbuds.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Sound breaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good i recomend to all to buy this ultra boss airpod

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose breaking boundaries again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! They’re quickly becoming my go to ear buds. Comfortable on your ear without others hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Perfect Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound, very comfortable. I had the Samsung ear buds and they hurt in your ear. These are not heavy, doesn’t pull or stretch your ear. Sits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great for music. But phone calls this is the wrong product Can’t hear people on de other side properly And they can’t hear you neither

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      I'm glad that you find the sound great. I'd recommend checking that your phone is set to use the earbuds microphones, and that the earbuds are positioned correctly: https://bose.life/4i3JXMY
      Please do reach out as well should you need help, as we'd love to have you get the most from the earbuds: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another pair of bose earbuds And I think these ones are a lot better. They fit near ear, totally different. You can't even tell that you have them on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have those ones I like it the way to wear you can run and do all things you want and fill great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They stay in place

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves them. Bought as a gift. Most other buds fall off, these don't no matter what we're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best ear buds ever purchased. One of the things I liked was the fact that I had no issues with the product staying in my ear without falling off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love them. They are perfect for those who likes to hear their surroundings will enjoying music or a good audiobook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite headphones I own!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in February and I’ve used them every single work day since I’ve got them and I am OBSESSED. If you work where you are allowed headphones and still need to be able to communicate these are the best pick. Transparency modes don’t really work with me and it almost amplifies the sound around you. These allow you to listen to your music and still converse so easily. Not the best call quality but that is not why I bought them. If I’m not wearing silencing headphones, these are in my ear! Also bought the lilac case for it and I recommend that as well! :)

    I would recommend this to a friend