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Customer reviews

Rating 4.2 out of 5 stars with 2112 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,112 reviews
  • Rated 3 out of 5 stars

    Awesome stereo sound, some connectivity issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersive stereo is great. I continue to have connectivity issues with my iphone and people on the other end of the calls complain about roaring and excessive background noise. If needing for streaming rhen best buy, not great for calls.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you enjoy the immersive audio offered by your Ultra Open Earbuds, but sorry you are having connectivity and issue during calls.

      If the issue is still occurring, please try to reset your earbuds, following these steps:
      https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US

      If you need further assistance, please don't hesitate to contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Customer Support bose

  • Rated 3 out of 5 stars

    Wearing is comfortable but not call.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call is not very effective and are not convenient.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi RoyRich, thank you for sharing your feedback. The Bose Ultra Open Earbuds are equipped with two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.

      We’re sorry to hear that you’re experiencing difficulty with call quality, and we’d like to help improve your experience. You can check out this helpful link for more information: https://bose.life/4umB9ZG

      Jelyn - Bose Customer Support bose

  • Rated 1 out of 5 stars

    I Can Not Hear You Now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product had great reviews, however upon use did disappoint. Not only was the volume low, but it was not clear as well.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JarmanP, thank you for sharing your feedback with us. We’re glad to hear you gave the product a try. Adjusting the volume through your connected device and customizing the audio performance through the Bose EQ can help enhance the listening experience. You can also try adjusting the earbuds to ensure they are worn properly, fit plays a big role in both comfort and sound quality. If you are experiencing unexpectedly low audio, you can also use this troubleshooting guide to help resolve the issue. (https://bose.life/4trsPXR)

      Thank you again for taking the time to share your thoughts, feedback like yours helps us continue to refine our products and deliver a better listening experience.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set highly recommended good battery life btw ................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at the sound quality of these earbuds. Setup was quick and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeeeeeeeeeeeeeeeexxxxxxxxxxxxcccccccceeeeeeeelllllllleeeeeeeeennnnnnntttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So amazing for when you need your husband to hear you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice to have an option to have music while still being able to hear regular noises around me. I find myself reaching for these way more than I thought I would.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for work as they allow you to carry on a conversation without the need to turn them off or remove them from your ears. The bad is the battery doesn’t last as long as other ear buds I have tried in the past and the case is flimsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose - Ultra Open-Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice Bose open earbuds. I would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. But since I drive a lot it wasn’t for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Honest review after purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I wanted something different than Airpods. The sound is great, should be a little louder but overall great. The con of this, making and receiving a call is terrible! Breaks up and the mic is extremely bad! People can barely hear me without me having to yell like im crazy. Bose dropped the ball on the Mic on these. R&D would’ve helped this product in various environments. Returning them back today. Hopefully the next wave is better and ill try again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are enjoying the sound quality of the Ultra Open earbuds. Regarding the issues you mentioned during phone calls, we have troubleshooting suggestions that can help. You can view our suggestions via the product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the earbuds, especially when you don’t have to stick inside your ear, and still get great audio quality, makes this product a game changer,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best if it comes to music the sound is so good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have, i think, every pair of Bose headphones there are. As soon as these came out, i had to have them and let me tell you, these are AMAZING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose ultra open earbuds are fantastic the sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones I've ever tried. They were an excellent gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality, sounds amazing, as advertised..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr keifer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thank the lord.,............ . .............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay on and it doesn't hurt my ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't fall off I love this earbud...... I shake my head back and forth up and down and it doesn't fall off

    I would recommend this to a friend