Customer Ratings & Reviews
- Model:
- 881046-0030
- SKU:
- 10116869
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Too short of connection to the inner ear.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The length of the ear pod to the under ear is too short. So I really could not get the sound I wanted into my ear.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with the Bose Ultra Open Earbuds. The unique open-ear design is intended to balance comfort and situational awareness, making them ideal for active lifestyles. However, we understand that earbud length and positioning can affect how sound is delivered, especially for users with different ear shapes.
The earbuds are designed in a standard size meant to fit most ears comfortably, but individual fit can vary.
Jelyn - Bose Customer Support
Open Earbuds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, I been using them for a long time and I can recommend them for people that likes to hear their background while also listening to music.
I would recommend this to a friendCan be hard to hear it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They super great for not being in your ear, if you like noise cancellation this product isn’t for you. I work on a tug so background noise can make it hard to hear while talking on the phone or listening to music. I have zero complaints for using around normal noise levels like shopping, or being around the house.
I would recommend this to a friendNice but over priced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok, but the person on the other end can’t hear you well. I would not recommend this product
No, I would not recommend this to a friendBose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good ,I like the service and product , thank you very much
I would recommend this to a frienduseless earbids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would giveno stars if possible these worked great for the first couple of months bit now no one can hear me on phone calls and considering this is most of what I need and use them for they are completely useless and a great waste of money now I will have to fork out more money for another pair of earbuds that actually work
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi SamuelA, thank you for sharing your feedback. The Bose Ultra Open Earbuds are equipped with two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the person on the other end of the call. Please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.
We’re sorry to hear you’re experiencing microphone issues, and we’d be happy to help you resolve this. You can check out this helpful link for more information: https://bose.life/3N7ubHl
Jelyn - Bose Customer Support
GRRRRRRREAT CHOICE!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GRRRRRRRRRRREAT CHOICE !!!!!!!!!!!!!!!!! Is a good buds!
I would recommend this to a friendNot a premium quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sorry. But Bose made a big mistake. I tried the set and found sound is moving between left and right devices without any reason. I can’t say this is a premium earbuds. Sorry BOSE
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm sorry to hear you experienced issues with connection when using the Ultra Open Earbuds. I recommend following the troubleshooting steps outlined on this help page: https://bose.life/40yCpwc. If you still need assistance, please feel free to get in touch via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant, love this product and came in perfect condition (new)
I would recommend this to a friendI need help!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th pair in 9 months and they still don't work, I've only been able to exchange them because I have a warranty this is the second time I've had to pay 66.00 for a two year warranty they have never worked unfortunately this time I have reached out to Bose to see if they can help me if not every 10 days I'll be exchanging them out My 1st purchase was 12/24 I was within my return policy so I returned them got busy and missed the return period so I was stuck with them or pay another 66.00 so I decided to wait hoping they may come out with a new generation of them then I would upgrade but after 8 mos with using them and no new generation insight I decided to pay the 2nd 66.00 to keep the warranty for another years hoping these would work but nope still sound muffled so l exchange them out for another new pair and they still don't work, so if Bose is not able to help me then Best Buy where I brought them from needs to figure something out or they will see me every 10 day returning these Bose ear buds if they dont work.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback! The Bose Ultra Open Earbuds offer a unique combination of innovative open-ear design, immersive audio, and all-day comfort. With their cuff-like fit, they allow you to stay aware of your surroundings while enjoying rich, private sound through our OpenAudio technology.
It’s quite rare for the same issue to persist across multiple brand-new replacements. In some cases, muffled sound can be caused by the audio source, such as the app being used or the connected device, rather than the earbuds themselves.
To help you further, here’s a helpful guide that walks through steps to troubleshoot low or muffled audio: http://bose.life/4mRCFOn
If you continue to experience issues, please don’t hesitate to reach out. We’re here to help and want to ensure you get the best experience possible. You can reach us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support
Do not buy these Bose Open earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this Bose Open earbuds on Dec 15-2025, They stopped working on Jan 28-2026, I went to BestBuy in Odessa TX on 2/3/2026. After they checked my earbuds, they told me I have to pay $40 restocking fee or I have to file a claim on Bose Website. With these expensive earbuds you think you would use them for long time, the answer would be “NO” I only used them for 1 month and a half. I would not recommend anyone buying these Bose Open earbuds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Lynn! We completely understand how this must feel. Investing in premium earbuds like ours, you expect durability and a seamless experience. This is not the kind of experience we want you to have, Bose is known for delivering quality products, and your feedback is important to us.
I’d encourage you to reach out directly to our customer support team through this link: https://bose.life/contactus They’ll be able to better understand the issue you’re facing, guide you through troubleshooting, and if that doesn’t resolve the problem, they can walk you through available service options for your Bose Ultra Open earbuds.
Your experience matters, and we want to make sure you get the performance and reliability you expected when you purchased them. We're here to help!
Sophie - Bose Customer Support
Looks cool, but practical.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool design, not remotely practical. It do not work for me at all. I went to the car, tried them, went back and returned them. They look sleek but i don’t know who they would even work for.
No, I would not recommend this to a friendSurvey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume needs to be more higher or can’t hear without pushing it into the ear lobe.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Lydia, Thank you for your review!
I am sorry to hear that these haven't quite met your expectations, to make sure you are getting the best sound possible, I would recommend viewing this brief guide on how to make sure you are wearing them correctly, as this can have a big impact on the sound quality and volume.
https://bose.life/3PWkXf0
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Ehhh….
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best music quality but not phone calls. Attaches to the ears very good.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Justin, thanks for appreciating the sound quality of the Bose Ultra Open Earbuds! We're glad to hear you're enjoying your experience, our goal is always to deliver quality that goes beyond expectations.
Be sure to check out our helpful support article at https://bose.life/47v0s2K which may further enhance your call experience. Hope it does the trick!
Klariss - Bose Customer Support
Awful microphone and horribly overpriced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.microphone quality is terrible. Most of the time it sounds like you are in a cave. Also, Bose has a 90 day return policy, Best Buy is 15 days (and bose will not honor 3rd party purchase.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi StevenK, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear. You can check out this helpful guide for more information on how to wear them properly: https://bose.life/3R81GdV
Regarding returns, Bose offers a 90‑day return policy for purchases made directly through Bose. For items purchased through third‑party retailers such as Best Buy, their return policy applies, in this case, 15 days. Unfortunately, Bose is unable to override or extend third‑party policies, so we encourage you to work directly with the retailer where the purchase was made.
We appreciate your input and hope this helps improve your experience.
Jelyn - Bose Customer Support
Bose new Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily fits on the ear but voice quality was average. Not worth $300.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the Ultra Open Earbuds' fit! On voice calls, you won't get quite the same quality as when you listen to music, due to the different Bluetooth profile (HSP/HFP). I hope this is useful! Regards, Fiona M. - Bose Customer Support
Not good with Android
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as they didn’t work with my TV. Box said made for MAC and IPhone; will work with Android. That's not totally true. It linked to my ZPhone but didn’t link to my TV. You need to identify this in the sales advert so I won't waste my time and money having to return them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. The Bose Ultra Open Earbuds are compatible with Android devices, iPhones, TVs, laptops, and other Bluetooth‑enabled devices. We’re sorry to hear you’re having difficulty connecting them to your TV. We’d be happy to guide you through the process, here’s a helpful link you can use as a step‑by‑step guide: https://bose.life/47wr6Yg
If you need any further assistance, please feel free to reach out to us through this link: http://bose.life/globalsupport. We’ll be glad to help.
Jelyn - Bose Customer Support
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I could have made. I love these for when I’m at work or even just a run. I can still hear what’s going on what’s around me and still enjoy some good music.
I would recommend this to a friendReturned for two reasons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like them and keep them but returned it. My two cents. 1) It was not great for wearing longer times. Pain in the ear lopes. 2) Sound was audible to the persons nearby as a disturbing annoyance. I have the Bose frames that I use regularly, the sound from that was not nuisance to people around me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Sadish,
I am sorry to hear that you have decided to return your Bose Ultra Open Earbuds because they were not comfortable enough for you and had sound leakage.
To have the best experience and comfort, we recommend checking this article to understand how to wear and adjust these buds: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
For any questions, please don't hesitate to contact our team: https://bose.life/contact
Best regards,
Lau - Customer Support
Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The innovation of how to hold os wonderful Surely next generation will have better ambient cancel mic
I would recommend this to a friend