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Customer reviews

Rating 4.2 out of 5 stars with 2119 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,119 reviews
  • Rated 5 out of 5 stars

    You will not regret this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Amazing grip in the ears. No more issues with fallen earplugs…. Best ever!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not right for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not fit my ear well at all. Also they are not very loud. Just not right for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product tus really good mi still use in my first monte

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am Impresses tho 4 Sho he said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d like for these to improve Ayyyyyoooooooooooooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones. They are perfect for casual use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dissapointing considering they're a Bose brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is good but phone conversations are horrible!!! Buds do not keep a charge as long as stated. I can have the left bud at 50% and the right at 10% about tondie. Both are charged/recharged and worn together. I have other Bose products and have been very happy with them with no issues. Very dissapointed and feel ripped off with these buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mike, we are sorry to hear these aren't meeting your expectations, if your earbuds aren't keeping a charge we would suggest reaching out to your local support so we can assist you with this further.
      please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not received free YouTube premium for 3 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product at jersey city best buy store , when I buy it they said you get 3 months free YouTube subscription, but not received yet , it’s been a month now , I tried calling customer service but they did not help me . Not worth buying products from jersey city Best Buy , and I feel the staff at this location are not customer friendly .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds or Ear Ring

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of Both World Stay focused on what you are doing with external awareness Top Class made add on like a ring and fashion on ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a friend because I loved mine so much! He loved them too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Bose product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t think of anything wrong with them. I really like how after hours of using them you forgot that you’re Wearing them. Probably calls are not the best, but I can live with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love that

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking I would have to return it but it is a wonderful device that transports you to another world, META really did an incredible job with better functions than the Apple vision pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good over all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the volume controls features were designed better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very comfortable and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I found them and Best buy and I bought them and I liked them a lot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can barely hear when we talk on the phone. It's not snug—it slips off easily.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your experience with the Bose Ultra Open Earbuds. We understand how important clear and loud audio is during phone calls, and we’d love to help you get the best performance from your earbuds.

      Proper fit plays a key role with the Ultra Open Earbuds. Their open‑ear design relies on correct positioning to deliver balanced sound and clear microphone performance. When the earbuds are properly aligned and seated, you’ll notice richer audio quality and more natural‑sounding voices. For tips on achieving the best fit and improving audio performance, please refer to this online guide: https://bose.life/4uadmLq

      We’re confident that with the right fit and settings, you’ll enjoy the incredible audio and listening experience the Bose Ultra Open Earbuds are designed to deliver.

      Rein - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone! They are great when you are on the move

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earsots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 20 minutes your ears start to hurt a little

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this type

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and I would like them in a brighter color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Bose I expect much better. The quality when trying to talk on the phone is terrible. Cuts in and out and sounds very far away for the person on the other end. Would not recommend at all and would return if I could.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Melissa! Thank you for bringing this to our attention. We truly appreciate you sharing your feedback about the call quality, especially the microphones cutting in and out and sounding far away to the person on the other end. The Bose Ultra Open Earbuds include two microphones in each earbud, and proper positioning plays a big role in how well they pick up your voice. If the microphones are blocked by hair, headwear, or if the earbuds aren’t clipped on securely, callers may hear you as distant or inconsistent.

      Please ensure the microphones are unobstructed and that the earbuds are positioned correctly on each ear, this can noticeably improve clarity during phone calls.

      You can check out this helpful trouble-shooting link for more information: https://bose.life/4uorT7i

      Cedrick - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Great for music..BUT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing for music listening. But these are probably the worst head phones i have owned to talk with. I had them replaced by bose but the new ones had the exact same issue. The person on the other end was barely able to hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy you like the sound of your Ultra Open Earbuds, Izman! If people can't hear you well on calls, ensure your earbuds are being worn correctly and that nothing is blocking the mic holes. Our support team will help you get the best our of your earbuds too: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Hard pass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely not for everyone. Honestly the phone call quality is terrible and music isn’t that great at all. Not worth the price tag at all

    No, I would not recommend this to a friend