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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1748 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,748 reviews
  • Rated 4 out of 5 stars

    Nice but over priced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok, but the person on the other end can’t hear you well. I would not recommend this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo much better than I expected. Let's me zone out but still be aware of my surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S Tier Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever!!! Good buy. Would recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low Key, S Tier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever!!! Good buy. Would recommend to everyone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mr. Ron

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst pair of Bose I ever purchased. The volume on these is worse than a 15-dollar pair off amazon.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ronnie, I'm sorry to hear of your disappointment! Thanks to their OpenAudio technology, the Ultra Open Earbuds are designed to channel rich, high-quality volume into your ears, whilst keeping your ears open to the world around you. If you're having volume issues, make sure your connected mobile device is turned up all the way. Another thing to try is a quick reset of your earbuds, which is done as follows: https://support.bose.com/s/article/ult-headphoneopn-resetting-your-product---ka08c000001bufcaaa?isSessionCreated=true&language=en_US. I hope this information is useful; if the volume issues continue, your local support team will be happy to continue troubleshooting with you. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good at first until the right one stopped working.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We’re glad to hear the earbuds worked well for you initially. Regarding the right earbud that stopped working, we’d like to understand more about what happened and what went wrong. Please feel free to reach out, we look forward to assisting you further. You can reach us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume needs to be more higher or can’t hear without pushing it into the ear lobe.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Lydia, Thank you for your review!
      I am sorry to hear that these haven't quite met your expectations, to make sure you are getting the best sound possible, I would recommend viewing this brief guide on how to make sure you are wearing them correctly, as this can have a big impact on the sound quality and volume.
      https://bose.life/3PWkXf0

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose new Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily fits on the ear but voice quality was average. Not worth $300.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the Ultra Open Earbuds' fit! On voice calls, you won't get quite the same quality as when you listen to music, due to the different Bluetooth profile (HSP/HFP). I hope this is useful! Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Yass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Haven’t had any issues, always using them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The innovation of how to hold os wonderful Surely next generation will have better ambient cancel mic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds, I would recommend these to a friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned for two reasons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like them and keep them but returned it. My two cents. 1) It was not great for wearing longer times. Pain in the ear lopes. 2) Sound was audible to the persons nearby as a disturbing annoyance. I have the Bose frames that I use regularly, the sound from that was not nuisance to people around me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bose, ultra open

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months of use the battery died and did not charge anymore ,The sound quality is good but the environment has to be silent

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're sorry to hear about the battery issue after just three months of use. That’s definitely not the experience we want for our customers. If you haven’t already, we recommend reaching out to Bose support, as your device may still be under warranty. You can reach out to us on our website here https://bose.life/globalcontact, or via any social media platform.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! A little expensive but well worth it. The noise canceling is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not for my ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit in my ears correctly ..kept falling out .. would give 5 if they fit !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG the best earbubs ever. I wish I've know about this longer ago. I use it everyday:) Very Pleased with Bose:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones. They are perfect for casual use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Help me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam having a lot of trouble putting this on and I have to hold it on my ear to hear the music but that's the only way I can hear the sound which is awesome

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super convenient but Bose products for the ear NO Base!!!! As usual. When I think Bose I think clean, clear, and base. How they say substance!!! I want to hear every instrument

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Yolanda, I'm sorry to hear of your disappointment with the Ultra Open Earbuds' bass performance! Don't forget that these earbuds come with an Equalizer built into the app. This allows you to fine-tune your sound, in order to achieve the bass, mid and treble output that you're looking for. To use the Equalizer, go to the Bose app, select your earbuds, then tap the "EQ" button in the lower-left corner. Or, within the "Sound" section of the Settings menu, select "Equalizer". I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Small, Comfortable, Great Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside the box is the ear buds themselves, charging case, charging cable, and warranty/safety informational guide. There is a quick start guide (QR code) on the inside of the opening of the box and thankfully I noticed before the box was thrown in the recycle bin. First Impression - These wireless buds sport a unconventional shape, but an undeniably extraordinary sound. QR Code/Quick Start - The quick start guide is very helpful in giving a move vivid description of how to put the headphones on, updates the firmware, lets you customize the key bindings of the buttons and equalizer/sound controls. I definitely recommend downloading the app. Open Earbuds/Comfort - Right out of the box, the buds stunned and left an impression as I personally had never used wireless headphones with such a design, external and hanging from the edge of the ear. Though I was certainly skeptical, the design has a comfort I’d never expected. They also don’t move much, despite being held on by not but their own countered weight. Strange design aside, they were quite easy to get used to as they weigh nothing and feel like even less. If not for the music, you could easily forget the buds are there. Sound/Calls - The sound most certainly sets the bar for wireless headphones. There’s an immense amount of base, and despite the design they do block out quite a bit of external sound. So much in fact, half volume seems to be plenty, even perhaps too loud, which is a first for a fan of loud music like myself. Also vice versa the way the buds rest allow for you to listen to the area around while the music is low for some ambience or perhaps motivation on a jog. Calls are extremely clear, and the microphone seems to capture sound well. Battery Life - The battery life was not included on the box, but they seem to last around 10-12 hours from a full charge, and charge twice in their case. It took two days of listening before the buds finally indicated a low battery, and the charge was relatively short, maybe 10 or so minutes for the buds in the case and 20 for the case. The case lets you know the charge status of each bud with individual indicators, as well as an indicator for the case itself. The only issue I could find with the headphones, was a sort of glitch that disabled my ability to change the volume on my phone once the headphones were connected. Restarting the music streaming app I was using seemed to fix it, while be it temporary as it is a reoccurring thing, so it may just be the streaming app itself and not the headphones. They are also magnetic, which goes for most earbuds, but the magnet on these is quite strong and gave me a startle when I discovered pair of earrings I was not aware were also magnetic. Overall, I am highly impressed with the design, the sound and the comfort of these headphone and I would highly recommend to friends and family.

    I would recommend this to a friend